Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Solid, well made disaster insurance
on July 16, 2025
Posted by: Dr. Prepper
from Brandon, Fl
I just unpacked my new Westinghouse generator and I’m impressed by the solid construction, large sturdy wheels and handlebar, and control panel design. After last years hurricanes and no power for a week, we decided to pull the trigger and be prepared this year. With any luck, I won’t even have to start it. But I’m ready for the worst.
I've enjoyed this generator so far, but I have had some issues booting it up. After adding adequate oil and fuel and connecting the battery, I tried starting it up. It made a noise as if it was starting up and would run for a few seconds, and then shut off. It would repeat that over and over again. I'm hoping I can get to the bottom of this.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for your review, we’re glad to hear you’re enjoying the generator overall, but we’re sorry to hear about the starting issue. That’s definitely not how it should be running, and we’d like to help get it resolved. Please reach out to us at support@wpowereq.com or call 1-855-944-3571 so our team can assist you directly.