My husband Robin (he is the one who really wanted a generator) and I bought this model because of the portability, the dual fuel source and its ability to give power to our home not if but when we lose our "grid" power source. I cannot say it is excellent (5 stars is perfection to me) nor can I say it is only good (4 stars) but somewhere in between. We are comfortable knowing we have backup power plus power we can use in places that don't have an electrical source. Thank you Westinghouse for another wonderful product!!
We bought a WGen9500DFC on 7/5/22. The generator failed to work in the middle of a storm. 20 degrees. No power. Lost all of our food in three refrigerators. Had to stay in a hotel.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, February 24, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.