Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
2
Hard to start if you let it sit
on May 11, 2023
Posted by: Honest review
from Ventura,ca
I’ve only had this machine for about seven months worked good for the first few weeks but then I didn’t use it for about a month and had a hard time starting and had to use an exhilarate battery to jumpstart it and then charge the battery that’s on it got a few starts out of it and it’s again hard to start
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, May 12, 2023
Thank you for your review. As you mention letting the generator sit for long periods can cause the battery to deplete and the gas to affect the carburetor. Regular exercise of the generator is important as following the instructions in the manual for long-term storage. Please contact customer care at the number in your manual if you need further assistance.
I purchased this a month ago, took it out of the box, put the oil and gas in etc. And then it wouldn't start. Contacted customer service and they walked me through all the trouble shooting steps. Long story short, they sent a truck, picked it up and shipped me a replacement. The new one runs perfectly and is fairly quiet for a motor that size. LOVE the remote start too!