Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,581 Reviews)
Open Ratings Snapshot
Rating breakdown 25,581 reviews
5 Stars
21,982
4 Stars
3,096
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product. 
(
23,931 out of 24,444
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
2 out of 5
2
Hard to start if you let it sit
on May 11, 2023
Posted by: Honest review
from Ventura,ca
I’ve only had this machine for about seven months worked good for the first few weeks but then I didn’t use it for about a month and had a hard time starting and had to use an exhilarate battery to jumpstart it and then charge the battery that’s on it got a few starts out of it and it’s again hard to start
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, May 12, 2023
Thank you for your review. As you mention letting the generator sit for long periods can cause the battery to deplete and the gas to affect the carburetor. Regular exercise of the generator is important as following the instructions in the manual for long-term storage. Please contact customer care at the number in your manual if you need further assistance.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
generator
on May 11, 2023
Posted by: slaglec26
from Springfield Mo. 65612
love it will use often works for my welder which is what I needed it for
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome customer service!!
on May 11, 2023
Posted by: WGen9500FM
from Freeport Maine
I purchased this a month ago, took it out of the box, put the oil and gas in etc. And then it wouldn't start. Contacted customer service and they walked me through all the trouble shooting steps. Long story short, they sent a truck, picked it up and shipped me a replacement. The new one runs perfectly and is fairly quiet for a motor that size. LOVE the remote start too!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator
on May 11, 2023
Posted by: Giant Snook
from Port Charlotte
My neighbors used this generator during Hurricane Ian
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very Happy
on May 11, 2023
Posted by: PHayes
from Waterboro, ME
We got our generator, started it up no problems. Hopefully won’t need to use it, but glad we have one for back up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great
on May 11, 2023
Posted by: Andyhkeobd
from Indianapolis
Love it so far so good . Would recommend and like the dual fuel option
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Needed a very reliable generator.
on May 11, 2023
Posted by: Joe37 Hazelton
from Venice Florida
Recommended to us by a neighbor and this fills our needs. So far no problems!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on May 11, 2023
Posted by: Teeman
from Cape Coral Florida
Bought this a couple of months ago. Love the push button start and being able to switch from gas to propane
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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