Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,575 Reviews)
Rating breakdown 25,575 reviews
5 Stars
21,977
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
160
98%of customers recommend this product.
(
23,927 out of
24,440)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
LOVE THE ELECTRIC START RUNS GREAT LOVE IT
on June 22, 2023
Posted by: TREE TOP
from VANCLEAVE,MS
WE BOUGHT IT 9/22 AND HAD TO WAIT FOR THE GRANDSON TO COME TO GET IT HOOK UP BUT IT IS DONE. IT WILL RUN THE WHOLE HOUSE LOVE IT CHEAPER THAN A GENERAC LOVE IT
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use!!!
on June 22, 2023
Posted by: JR55
from FL
I find this product easy to use. The control panel is very self explanatory, and the included directions are easy to understand. It is on the heavy side, but it maneuvers well on the wheels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Greg generator stop first time
on June 21, 2023
Posted by: Solomon004
from Gulf shores al
I got the generator today start FaceTime no problem like the projector very much
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features.
on June 21, 2023
Posted by: Poppa Chuck
I bought this generator for when the power goes out. This generator is big enough to power my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Features
on June 21, 2023
Posted by: ac74
from Lakeland, FL
Wanted a good generator that was easy to start and would also run on either gas or propane. This was my best choice. Had all the features I was looking for and for a good price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won't start with gasoline
on June 21, 2023
Posted by: Ptrg
from Texas
After go through reviews . I feel bad because I should read those reviews before bought 9500df due to same problems with a lot people got. After few time use it ( just try keep it run one awhile when storage it in our patio) just wondering how WH solved this issue because no one repost it with solutions why it won't start with gasoline but propane???
Response from westinghouse.comBy Customer Care, June 22, 2023
Westinghouse 9500/12,500-Watt Dual Fuel Portable G
06/21/2023 07:46:57 CDTWestinghouseTraditional (Open-Frame)WGen9500DF
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
06/21/2023 07:46:57 CDTWestinghouseTraditional (Open-Frame)WGen9500DF
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
Written by a customer while visiting westinghouse.com
Customer Rating
5
Multiple ways to power, gas, propane and battery
on June 21, 2023
Posted by: Lassie
from Naples FL
I purchased this product and have been following instructions to set it up. Looks like it will work for my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Westinghouse 9500/12,500-Watt Dual Fuel Portable G
on June 21, 2023
Posted by: FDA2
from Cleveland, Tn
I have only had it in possession for a week or so and having to call today on why it will not run my lights in my shop when a 3500 watt inverter does without any problem. I am hoping Westinghouse will take care of this problem when I call today. It runs everything else in my shop except my lights which are LED and pull least wattage of anything. Hoping this is a simple fix
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, June 22, 2023
Thank you for your review. We are sorry to hear about the issue you experienced and will share your concerns with our product team. Please contact Westinghouse Customer Care through the number in your manual or at Westinghouse VIP@wpowereq.com with your contact information.
Written by a customer while visiting westinghouse.com