Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Generator is not a week old yet but all is great!
on July 9, 2023
Posted by: Tomcpcu
from Bettendorf, IA
The limited assembly was easy with the clear instructions. Completed assembly, added oil and gas, connected the battery and used the one button electric start, it started first attempt. It is easy to move around and I’m looking forward to further use!
We haven't needed to use this generator yet but really needed it during last years hurricane Ian. Neither my husband nor I had the physical strength to start our old generator with the pull rope. Unfortunately we were without power for a day without a generator. We decided that we wanted something that, with a push of a button would start up. This led me to the Westinghouse brand generators. We were pleasantly surprised to find not only a push button start generator but this also came with a remote control!! This is a blessing for us who are nearing 70 years of age. We also chose the model that is also a dual fueled model....propane and/or gas. Usually during a hurricane, it's difficult to find gasoline so we thought we'd like the option to use whatever is available after a hurricane.
I have been able to run the unit each month while it sits in standby, but only on propane. I can not get the unit to run while using gasoline. I want the unit to work properly since we do have spotty outages in our area with spring and fall storms that leave the power out for 1-2 days at a time.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 11, 2023
Hi Andrew, thank you for your purchase, we are truly sorry that you are not able to get the most out of the generator. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will happily help you get your generator working fully.
I bought this about a month ago. I have not used it yet. I’m in process of installing the generator inlet on the house in preparation for hurricane season.