Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,574 Reviews)
Open Ratings Snapshot
Rating breakdown 25,574 reviews
5 Stars
21,977
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,927 out of 24,440
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5 out of 5
5
GOOG PRODUCT
on July 12, 2023
Posted by: Sun and Moon
from FL
As for the preparing of Hurricane season-2023, I purchased WGen9500DF months ago for a backup of electricity in case of the regulation power off. We did the test use, it is lower noise than what I had. we are very happy to have it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Setup
on July 12, 2023
Posted by: Missouri Guy
from Missouri
Just got out of the box. Setup is minimal and easy with adding the wheels and legs. Plan is to run just via propane - cleaner and should last longer.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy set up/ quieter than I thought it would be
on July 12, 2023
Posted by: Rprmc37
from Massachusetts
Easy set up, started right up and runs quieter than I thought it would.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice product for emergency and outdoor power
on July 12, 2023
Posted by: Suhail602
from Gulfport fl
I just bought it and hope to use it soon but like the product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
no fear from loss of electricity
on July 12, 2023
Posted by: Mark13$$
from Buffalo NY
Generator is easy to use with plenty of power. Also pretty compact for a powerful generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Looks Great. Will Not Start?
on July 11, 2023
Posted by: Blacksox
from Cape Coral, FL
I purchased this generator a month ago. Assembled it, put oil in, put gas in and charged the battery. But, the unit will not start. I’ve tried the electric start and manual start to no avail. I even took my unit’s battery overt to Auto Zone to test that it’s holding a charge and it seem fine. I’ll keep working with Westinghouse to resolve the issue but hurricane season is here and I need this to work!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hello, thank you for your purchase, we are truly sorry that your unit will not start and thank you for looking into the issue! Please contact us at westinghousevip@wpowereq.com and we will be able to escalate your case. Thank you and we look forward to hearing from you!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on July 11, 2023
Posted by: Little man
from Gulfport
Was exactly as advertised. Shipping was great. It started up as soon as we hit start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator!
on July 11, 2023
Posted by: Happy gen user
from Jax FL
the electric and remote start is wonderful. being in a wheelchair not able to pull a cord this makes my life better!
Written by a customer while visiting westinghouse.com
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