Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Dual fuel and dual voltage
on July 17, 2023
Posted by: LW1204
from Lamarque Texas
Purchased unit for RV and home back up put fuel in unit started on 1st electric start added 2gallond of fuel ran unit no load then added load performs well ran 3hours
I just received it today so I can't really say much about it. I like the features. I wish there was an option when ordering to aquire the high altitude kit installed. Fortunately, I have the mechanical aptitude to install it myself.
It just arrived today but from all indications this generator has all the features that I need. We seem to lose power 2 or 3 times a year and I am confident that this generator will certainly get us through these rough time without power.
Works great for our purpose. Remlte Start is a must. 40 hours in, starting problems related to stepper motor choke operation. Trying to get resolved. Though Warranty info does not require registration, only proof of purchase, was surprised to find that it must be registered to get to a tech. Seems odd.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hello, thank you for your purchase we are truly sorry you have been having issues with starting your generator! Thank you for reaching out to us, if you have not been able to get help through our customer care team, please email us your case number and the information surrounding your problem and we will be able to escalate it for you. The email is westinghousevip@wpowereq.com, we look forward to hearing from you.