Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,532 Reviews)
Rating breakdown 25,532 reviews
5 Stars
21,941
4 Stars
3,091
3 Stars
266
2 Stars
76
1 Star
158
98%of customers recommend this product.
(
23,896 out of
24,408)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great features
on September 10, 2025
Posted by: Dangod333
from Québec city, Québec, Canada
Acheté il y a quelques jours. et presque hâte de l'utiliser ;-)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great so far
on September 10, 2025
Posted by: Crazyrider
Stayed up right out of the box, can’t wait to put it to use!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So Glad
on September 10, 2025
Posted by: TBM264435
from Dillard Georgia
I went with a bigger more powerful generator than I originally shopped for. This one is easy assembly - really just wheels and feet. Although you have to be ready for its weight as you put the wheels on, once they are on this is easy to move around. Operation is logical and user friendly, and the peace of mind of having enough power if needed is great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on September 9, 2025
Posted by: jemill
from Baltimore, MD
I recently purchased this generator and I'm very happy with it. I unpacked it and followed the instructions provided. Thankfully there was a full manual included so I didn't have to go online to find it. After putting the few pieces together I added oil with the oil provided and thankfully they provided a funnel to use. Otherwise it would have been a chore to get the oil into it. I used the remote start and it fired up right away. I ran it for a while and went into my house to remote stop and start it a few times. No issues and the distance of the remote was ample. I don't necessarily wish for a power outage but I am anxious to see how well it will work and power the house. It appears to be a great product.
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES AND BEST VALUE
on September 9, 2025
Posted by: HEASTAND GENERATOR
from ALLIANCE, OHIO
I STARTED THE GENERATOR YESTERDAY AS SOON AS I GOT IT HOME AND COULDNT BE HAPPIER WITH HOW EASY IT WAS TO USE AND HOW QUIET IT WAS.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on September 8, 2025
Posted by: Bob FL
from west coast FL
I have lived in FL for over 25 years without a generator. After the last hurricane in October I said enough was enough. This should be great for my whole house. Hope we don't have to use it but so glad I have it if needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Recommended by our electrician
on September 8, 2025
Posted by: Jimmyf45
from Port Charlotte , Florida
Duel fuel makes this unit exceptional. This will run almost our whole home.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Need a repair manual! Less then 30 days
on September 7, 2025
Posted by: Unsatisfied buyer
from MT
I need a repair manual for this model. Less then 30 days and the connecting rod broke. Contacted company I bought it from told me to file warranty claim. So I did. Was told to find a shop and they would pay 200 to have it looked at but after that I needed to cover the rest! I will never buy one of these again!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 9, 2025
Hi, Thank you for sharing your feedback and bringing this to our attention. We’re very sorry to hear about the trouble you’ve experienced with your generator. Our support team is ready to help get this resolved as quickly as possible. Please reach out to us directly at westinghousevip@wpowereq.com with your case details so we can review and work toward the best solution for you. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com