Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,338 Reviews)
Rating breakdown 25,338 reviews
5 Stars
21,776
4 Stars
3,068
3 Stars
263
2 Stars
74
1 Star
157
98%of customers recommend this product.
(
23,759 out of
24,264)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Great so fa.
on November 30, 2019
Posted by: Farm Boy
from Olympia WA
Ran tests on gas and propane. Started excellent on both. Tested and powered whole house. Ran everything at once (no ac) and no issues.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Remote start / data center
on December 3, 2019
Posted by: patience
from Punta Gorda Fl
Easy assembly instructions good connected battery n LP gas added oil remote pairing was easy started on 1st try hooked up tp 50 amp outlet to house turned on every lite fan water heater ran everything 3 .5 ton air did start up my electrician hooked quick start kit on ac no problems
Written by a customer while visiting westinghouse.com
Customer Rating
5
I works great at my Hunting Camp.
on December 9, 2019
Posted by: Shib
from Maine
We used this the season and the remote was great on those cold mornings.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fantastic features,
on December 21, 2019
Posted by: ak2co58
from Denver, CO
This generator has all the power and reliability needed for jobs around my house and on the farm!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on December 24, 2019
Posted by: Mike52
from Oconto Wi
bought for our need of emergency power where we are located as storms , snow and ice , falling trees and wind damage can happen at any time .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on December 26, 2019
Posted by: Anonymous
from Schoharie/Albany County
I bought the Wgen9500DF generator and no regrets, although only ran for an hour or so to be positive it would run my house which it does. The remote works great, which is needed for my wife to start. If you need more outlets, better just buy a house. Product is not quiet, but not as loud as my old generator, easy to stand by and chat with my neighbor. Very easy to set up, would recommend highly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Assembly was easy. But after that, Not so much
on December 26, 2019
Posted by: david137
from California
The item was very well packed and arrived in good condition.
The instructions for assembly were clear and assembly was easy.
The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again.
The instructions for assembly were clear and assembly was easy.
The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again.
I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup?
I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc.
I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.
I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
built good
on December 27, 2019
Posted by: weld over head dude
from PA
Started right up first time.looks and built nice. EZ setup and start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com