Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Remote Dual Fuel Generator
on October 2, 2023
Posted by: Joe VB
from Blue Springs , MO
I bought this generator to run woodworking equipment where there is no electricity. It was easy to set up and start. Seems to be about as loud as described but is in a protected area outside the shop. I like having a remote. Saves steps.
I bought this a month ago for its dual fuel use and for its 50A capacity, to use for my home during power outages. It ran well on first start. Manual and directions are good.
Yet I am very disappointed. I got my 4-prong 50A cord today and it is impossible to plug it into the receptacle. A standard, thick, low gauge 50A line will not bend sufficiently near the receptacle to fit into it simply because the wheel size and location do not provide enough room. This is a design flaw on the generator. All 50A cords are of the same gauge. Smaller wheels will not solve it either, because then the generator frame will be tilted. I am very disappointed.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, Zach, October 4, 2023
Hello, thank you for your feedback, I have passed it along to our product development team to ensure we are providing the best products we can! We appreciate your feedback and if there is anything we can do to make things right please let us know at 1-855-944-3571 or support@wpowereq.com and we will do our best to help you! Thank you, Zach - Westinghouse
Great generator ! came just in time to provide backup power. Super easy to assemble. Dual fuel is the way to go. Great purchase, recommended to friends and family.
Just had my generator delivered. Initial inspection was good, instructions quite easy. Attached the wheels and feet, added oil, be nice if they just said to use all of it. Added a couple gallons of fuel. Auto start and remote start very simple and fired up.