Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,571 Reviews)
Rating breakdown 25,571 reviews
5 Stars
21,974
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product.
(
23,925 out of
24,437)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
quick start
on October 4, 2023
Posted by: sdf1
from Cape Cod MA
Just received last week and tested it as a whole house back-up and it performs great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Peace of mind
on October 3, 2023
Posted by: Spiels
from Fairfield, ME
Nice knowing we'll be fine whenever the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Peace of mind
on October 3, 2023
Posted by: Spiels
from Fairfield, ME
Nice knowing I have peace of mind when the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on October 3, 2023
Posted by: Jhphillips
from Valdosta, Ga
Very easy to use with remote start, great product and works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Arrived on time and in good condition
on October 3, 2023
Posted by: hudno
from Salem, OR
I just purchased this product and I have not had a chance to use it yet, but it arrived on time, in good condition, and has great manuals and product information. The quality of the product seems really nice and I am excited to use it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
THIS MODEL SEEMS TO BE THE CADILLAC OFF ALL OTHERS
on October 3, 2023
Posted by: MALCO
from BRISTOL ,TN
SO FAR IT HAS LIVED UP TO EXPECTATIONS we will see after break in period !!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Backup power source
on October 3, 2023
Posted by: Carter90
from Indiana
Purchased this as a backup for when electricity goes out, we tested as soon as we got it out of the box and it worked great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Arrived with damaged packaging and dents.
on October 2, 2023
Posted by: GP60
from Florida
Arrived with damaged packaging and dents to control panel and generator cover on end. Removed cover inspected for damage to wires and repaired cover
Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.
Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, eComm, October 4, 2023
Hello,
Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have.
Thanks,
Sydney, Westinghouse
Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com