Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,571 Reviews)
Open Ratings Snapshot
Rating breakdown 25,571 reviews
5 Stars
21,974
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,925 out of 24,437
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
2 out of 5
2
Didn't start when brandnew
on October 9, 2023
Posted by: tcbnky
from Lexington Kentucky
Generator would not start after I put oil in it. Tried both propane and gasoline. I don't think it is getting a spark.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 11, 2023
Hello,

Thank you for your purchase. We are sorry to hear about this! At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571, so we can get to the bottom of this and get your generator back up and running.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the Dual Fuel Capability
on October 9, 2023
Posted by: Peggy LF
from Maine
Bought this generator because of the dual fuel and that Westinghouse is a great brand. Unboxed and set up with no issues. Started right up on propane with no issues. Also find it quite a bit quieter than my last generator. Love it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Very easy to start up. Can't wait to see how it wo
on October 8, 2023
Posted by: MericleMan
from SPRINGHILL FL
Can't wait for hurricane to show up to see how this works
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features!
on October 8, 2023
Posted by: AlaskaFam
I bought this generator a month ago and we are very happy with it. Duel fuel is the way to go!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great machine!
on October 8, 2023
Posted by: Lilygg
from Avon park florida
Just received the generator. Easy assembly and started perfect first time. The remote start is a great feature and very convenient for me and my elderly mother. Look forward to many years of confident use during Florida's hurricane seasons. I strongly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Back Up Generator
on October 8, 2023
Posted by: Matt96
from St Marys, GA
I bought a WGen9500DF as a back up generator for the house since we live in hurricane country. Had the power go out due to a storm, it worked perfect, powered everything we needed for the 20 hrs we were out of power. I did not have a transfer switch at the time, that's being installed tomorrow, which will make it even easier when we lose main power. I highly recommend this generator, remote and push start are an awesome option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Build Quality
on October 8, 2023
Posted by: Jimmy60
from California
I recently purchased this generator so I haven’t had a chance to to use it during one of many power outages that I know are coming this winter. However my first impressions of this generator are Great build quality, it’s packed with features like remote start and plenty of backup power, easy setup and it started with no effort at all. So far so good. Very happy with my choice to buy this Model.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
A great product that delivers on the power!
on October 7, 2023
Posted by: Scuba Dude
from Fort Worth
This is a replacement for another brand that was stolen recently. Prior to this unit, I had to run two generators to provide 50AMP support for my RV. This one unit supports both 30 and 50 amp connections at a much better price point than other brands. The setup was very easy and the unit even comes with a remote starter fob! I am very happy that we decided to get this unit and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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