Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,531 Reviews)
Rating breakdown 25,531 reviews
5 Stars
21,940
4 Stars
3,091
3 Stars
266
2 Stars
76
1 Star
158
98%of customers recommend this product.
(
23,895 out of
24,407)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
When 9500DF , Part 09503Rev01 start switch failed
on September 21, 2025
Posted by: M.. Z
from OREGON
Had this for about a year.. works great on either LP or Gas, always kept covered and run monthly .. BUT NOW... I just identified 2 failure issues.. 1) battery harness connection corrodes, stops voltage to start system, (should have grease from factory on connections?
2) push button start switch failed.. out of stock at GE? Hmmm one would think this part could have improved replacement part from manufacturer? online reviews state high failure item..?
I have not found an alternate and now must jump start for LP fuel only.. ..
Points to poor part selection for these items.. In my opinion..
I would not recommend a product you cant locate repair parts on 2 year old system.
2) push button start switch failed.. out of stock at GE? Hmmm one would think this part could have improved replacement part from manufacturer? online reviews state high failure item..?
I have not found an alternate and now must jump start for LP fuel only.. ..
Points to poor part selection for these items.. In my opinion..
I would not recommend a product you cant locate repair parts on 2 year old system.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 26, 2025
Hi, Thank you for sharing your experience and feedback. We’re glad to hear your generator has worked well overall, but we’re very sorry for the issues you’ve encountered with the battery harness and push-button start. Our team is happy to assist you, please contact us directly at westinghousevip@wpowereq.com with your case number and we will get to the bottom of this for you. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on September 21, 2025
Posted by: Chelsey1029
from Florida
Product came fast and works as it should I am happy with this purchase
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, am a 79 year old female.
on September 21, 2025
Posted by: Janice45
from Selma, North Carolina
Love the ease of starting. For me as a 79 year old female, this works great for me. Could not afford a GenRac. Wonderful choice. The option for gasoline or propane is perfect.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Assembly and use
on September 20, 2025
Posted by: dt56
from Palm Bay, FL
Came in quick and in good shape. Easy to assemble. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful
on September 20, 2025
Posted by: Anniebunnie
from Zephyrhills fl
We are so glad we bought this generator with hurricane season coming
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliable, proven name brand
on September 19, 2025
Posted by: Scott49
from Golden Valley, AZ
Couldn’t believe it! After doing all the customer prep, oil, gas, and general switchology, it started on the first attempt! Ran it for 30 minutes powering my 16’ travel trailer AC. Quite pleased it’s adequate. Plus I’m comfortable with the reliability of the brand, unlike so many others.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
As advertised!
on September 19, 2025
Posted by: ej33
from Dallas TX
Happy with my purchase definitely would recommend to anyone looking for a reliable generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great power
on September 19, 2025
Posted by: Debo317
from Indianapolis
Purchased two years ago, still runs like a champ!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com