Customer reviews from belkin.com
Belkin - SoundForm Play True Wireless Earbuds Blue - Ocean
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
130
4 Stars
36
3 Stars
6
2 Stars
6
1 Star
6
94%of customers recommend this product.
(
137 out of
145)
Customer Reviews for Belkin - SoundForm Play True Wireless Earbuds Blue - Ocean
Customer Rating
5
Quality sound
on January 19, 2024
Posted by: gztibs
Bought them at duty free. Good quality sound. I love the pink colour.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
5
Good
on September 22, 2023
Posted by: natia26
[This review was collected as part of a promotion.] It is first electronic thing I have received from influenster! I was excited. I like the sound of these earbuds. The black color fits perfectly
Written by a customer while visiting belkin.com
Customer Rating
1
They won't last you a month.
on September 4, 2023
Posted by: RavensFlight7
I've had two units and neither work properly, and since this problem prevents them from charging, they become useless very quickly. Customer support told me to just replace them but I can't get a replacement pair every month when they finally give out completely. Seemingly not faulty, just poorly made and untested. Disappointing, because if they were made to last more than a month they'd be very good.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, September 6, 2023
Hi, RavensFlight7,
We truly appreciate the feedback you have left us and we apologize for the inconvenience that caused you. Please don't hesitate to tap us at BelkinCares@belkin.com should you need our help in the future.
Regards,
Marie
Belkin Support
We truly appreciate the feedback you have left us and we apologize for the inconvenience that caused you. Please don't hesitate to tap us at BelkinCares@belkin.com should you need our help in the future.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Easy
on August 30, 2023
Posted by: Jc22
from Charlotte
So far so good. They feel very comfortable. Easy to program
Written by a customer while visiting belkin.com
Posted by: DanielaAmpudia
from Colombia
Verified Purchase:Yes
I never had delivery of my hearing aids and they debited the money from my card.
very sad!
very sad!
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Belkin Support, July 27, 2023
Hi, DanielaAmpudia,
We hear you and we would like to look into this further. Please send us an email at BelkinCares@belkin.com with your contact information and a link to this review as reference.
Regards,
MJ
Belkin Support
We hear you and we would like to look into this further. Please send us an email at BelkinCares@belkin.com with your contact information and a link to this review as reference.
Regards,
MJ
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Great wireless earbuds
on July 20, 2023
Posted by: Breyexp
from Charlotte
I like these earbuds a lot at first the sound did sound weird and muffle like but I fixed it by changing the sound quality now it sounds so better I really like the price point of these which is good price point not too high and not too low it’s a good price and I also like the color,design and fit for my ears hopefully these will last long for me I had these for two weeks and love them so much. The call quality is really good as well
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
4
So Good
on November 1, 2022
Posted by: nicolx
[This review was collected as part of a promotion.] I am in love with these earphones! They are so cute and the sound quality is amazing. My only complaint is they fall out of my ears a lot, even after changing the bud size. But I think that's just a my ear problem. They last forever and are super convenient. Definitely recommend
Written by a customer while visiting belkin.com
Customer Rating
3
Don’t work for incoming calls
on October 31, 2022
Posted by: laynaaa
[This review was collected as part of a promotion.] I loved the ear buds at first, they worked great. I like the style, the color, and the case. They fit great in my ear, and I like that it comes with 3 different bud sizes for your ears. They fit comfortably in my ears, and I think the sound is great. These worked great when using for Bluetooth phone calls for the first day. After that, they started not to work anymore for incoming calls. I am able to use them for talking on the phone as long as I have them connected, and then make the call. But it doesn’t work for incoming calls no matter what I do. It’s been very frustrating, because I really did love this product and brand. Hopefully this is just an isolated issue that happened to mine only. I just wish they would work as they are supposed to for phone calls, because then they would be perfect.
Response from belkin.comBy Customer Support, November 1, 2022
Hi,
Thank you for the feedback. This is clearly not what the earbuds are supposed to do. Please restart it by placing it in the case, restarting your phone, and pairing it with other compatible devices to isolate the issue. If these do not work, please contact our support team, and one of our Product Engineers will look into it.
Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Thank you for the feedback. This is clearly not what the earbuds are supposed to do. Please restart it by placing it in the case, restarting your phone, and pairing it with other compatible devices to isolate the issue. If these do not work, please contact our support team, and one of our Product Engineers will look into it.
Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Written by a customer while visiting belkin.com