Customer reviews from belkin.com
Belkin - SoundForm Play True Wireless Earbuds Blue - Ocean
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
130
4 Stars
36
3 Stars
6
2 Stars
6
1 Star
6
94%of customers recommend this product.
(
137 out of
145)
Customer Reviews for Belkin - SoundForm Play True Wireless Earbuds Blue - Ocean
Customer Rating
1
Battery life not as advertised. False advertising
on March 3, 2026
Posted by: BelkinBatterySucks
from Dallas, TX
The battery life is crap! Not as advertised. Beware.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, March 5, 2026
Hi there. We’re sorry to hear the battery life hasn’t met your expectations. The earbuds are designed to deliver reliable performance, so it’s disappointing to know they fell short for you. We'd like to hear more about this. Please email us at belkincares@belkin.com with your contact information and the link to this review. We'll wait to hear from you.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great Sound Quality
on May 6, 2025
Posted by: Sonshine25
The instructions in the package are useless. I know how to READ. You need to add printed written instructions because the pictures are too cryptic. And tapping on the earpiece is ALWAYS a hit or miss guessing game.
Response from belkin.comBy CustomerService, May 7, 2025
Hi Sonshine25,
We're glad to hear you're enjoying the great sound quality of your SOUNDFORM Play True Wireless Earbuds. We apologize for the difficulty you're experiencing with the instructions and the touch controls. For us to assist further, please email us at BelkinCares@belkin.com with the link on this review post for further assistance.
Regards,
Marie
Belkin Support
We're glad to hear you're enjoying the great sound quality of your SOUNDFORM Play True Wireless Earbuds. We apologize for the difficulty you're experiencing with the instructions and the touch controls. For us to assist further, please email us at BelkinCares@belkin.com with the link on this review post for further assistance.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
I had almost given up on finding good earbuds
on March 18, 2025
Posted by: LaLa Hubka
from Riceville, IA
I never write reviews for a product. But these ear buds are the best I have ever had. Ear buds usually fall out of my ears and are uncomfortable. These connected easily to my phone! I even just got a new phone and I did not have to mess with anything at all. They just connected. They last me all almost all week. The case charges quickly and holds an additional charge to outside of just what is on the buds. I am amazed. I had almost given up on ear buds.
Response from belkin.comBy Customer Service, March 18, 2025
Hi there,
Thanks so much for sharing your feedback on the Belkin SOUNDFORM Play True Wireless Earbuds. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks so much for sharing your feedback on the Belkin SOUNDFORM Play True Wireless Earbuds. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Want to install more random apps?
on August 16, 2024
Posted by: BrentA
Requires secondary app to connect to your system. You cannot connect these directly to anything without installing secondary software and creating an account.
Response from belkin.comBy CustomerService, August 17, 2024
Hi, BrentA,
We hear you. This is a quick, easy pairing with Bluetooth 5.2 Belkin Earbuds. Allow us to check this further. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We hear you. This is a quick, easy pairing with Bluetooth 5.2 Belkin Earbuds. Allow us to check this further. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
High-class sound quality.
on July 3, 2024
Posted by: laeyuhm
from Philippines
The earphone has a nice quality sound that has a very outstanding bass and can also be controlled via the earphone. The case and earphones are indeed durable.
I would recommend this to a friend!
Response from belkin.comBy Customer Support, July 4, 2024
Hi! Thank you for rating our Belkin AUC005 a 5-star and sharing your review. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
For the Bluetooth Challenged
on May 25, 2024
Posted by: TheNXP
I literally hate the hassle of syncing devices. Synced seamlessly right out the box to my iPhone. I’m obsessed with them literally OBSESSED. Fit snug and I can listen to brown noise all day long! Thanks AT&T!
I would recommend this to a friend!
Response from belkin.comBy CustomerService, May 25, 2024
Hi there,
We’re grateful and appreciate your taking the time to share your rating. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We’re grateful and appreciate your taking the time to share your rating. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Belkin still stands for bass and bad as beats
on March 10, 2024
Posted by: Adzys tech veiws
from Australia
Got them after looking for a replacement pair at a reasonable price. Before I got to use, as I charged patiently to full capacity for the first time, I stumbled on a few reviews all saying how bad their opinion was of them and how pairing was an issue. This made me worry as iv had a high bar on sound quality. Once I finally placed them in my ear they had already paired so that's that one debunked. Then the sound....the seal in the ear and fit...can I say that for the very reasonable price the Belkin still means quality...very happy and that's coming from somebody that uses galaxy buds with a galaxy note phone. These are great as a second pair. Maybe even better. Actually a fifth pair. Gotta teach addiction. LOL
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 12, 2024
Hi there,
Many thanks for the 5-star rating. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you need assistance, please contact our phone support team using the hotline numbers listed at this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 5-star rating. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you need assistance, please contact our phone support team using the hotline numbers listed at this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Useless for Phone Calls
on March 7, 2024
Posted by: Mike J D
Nobody can hear me on calls. They are completely unusable for phone calls. Which means they are completely useless for me altogether, because if i get a call I have to take them out and switch to the handset.
Sound quality is fine.
They stay in my ears okay.
They stay in my ears okay.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, March 8, 2024
Hi, Mike J D,
The behavior of the earbuds is far from expected, and we'd like to check this out further. It is designed with two microphones in each earbud and a Belkin-engineered noise-reduction algorithm provide audio clarity on all calls. Try pairing it on a different compatible device for isolation. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The behavior of the earbuds is far from expected, and we'd like to check this out further. It is designed with two microphones in each earbud and a Belkin-engineered noise-reduction algorithm provide audio clarity on all calls. Try pairing it on a different compatible device for isolation. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com