Customer reviews from swann.com
Swann - Refurbished Excellent - Buddy 4K UHD Wireless Video Doorbell & Chime, No Monthly Fee, Ultra-Wide 165 View, 2-Way Audio, Night Vision - White
Average customer rating
4.7
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
41
4 Stars
15
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Swann - Refurbished Excellent - Buddy 4K UHD Wireless Video Doorbell & Chime, No Monthly Fee, Ultra-Wide 165 View, 2-Way Audio, Night Vision - White
Customer Rating
5
Great quality
on April 4, 2024
Posted by: taylorb4bbb
[This review was collected as part of a promotion.] I love my new video doorbell! The quality is amazing! I do wish the charge lasted longer though or if you could use batteries if you wanted to. It also has an option to choose what areas you want the motion detector to record which is helpful if you live in an apartment or townhouse. It’s also very easy to hook up and begin using.
Written by a customer while visiting swann.com
Customer Rating
4
Nice doorbell
on April 3, 2024
Posted by: staceym96
[This review was collected as part of a promotion.] Product works well!! Once hooked up does have a good speaker. Installation took a little longer due to the length of the doorbell. Does have good video and motion detection.
Written by a customer while visiting swann.com
Customer Rating
5
Easy setup and great security
on April 3, 2024
Posted by: michelleb692
[This review was collected as part of a promotion.] I’m impressed with this video doorbell. The biggest thing for me was ease of use and setup. Attach it close to your door and it walks you through the setup process seamlessly. The viewing angle is wide and lets you see 180 degrees. Also, unlike other video doorbells you don’t need a subscription to their app or services. We’ve had cameras that did and unless you pay you miss out on all the included features. Battery life may be a problem if you don’t hard wire it but I love the fact that I can move this to anywhere I want.
Written by a customer while visiting swann.com
Customer Rating
5
Will change your house!
on April 2, 2024
Posted by: saraht245
[This review was collected as part of a promotion.] We have been wanting a video doorbell system for some time and couldn't decide what to get and it was perfect that this set was gifted to me from Influenster. I wasn't even aware of this brand but after using it (and comparing to others we researched), I'm over the moon for this system!
So the first thing that impressed me was how this actually WAS easy to install. Because everyone says their product is a breeze but most of the time that isn't the case. I was able to get it all hooked up and connected in no time at all!
The video quality is very good and gives a broad picture, which was very important to me. I can see way beyond just the very front of my door and in fact can see out to my mailbox- across the street!
I always get notified if someone is here and so far no false notifications.
And, surprisingly, one of my favorite features is the chime speaker, as shown here. I can take it all over with me, including my backyard garden and it even allowed me to pick my doorbell sound- which has stopped my dogs from going nuts every time someone rings!
No monthly fee?! This is the best! Highly recommend!
So the first thing that impressed me was how this actually WAS easy to install. Because everyone says their product is a breeze but most of the time that isn't the case. I was able to get it all hooked up and connected in no time at all!
The video quality is very good and gives a broad picture, which was very important to me. I can see way beyond just the very front of my door and in fact can see out to my mailbox- across the street!
I always get notified if someone is here and so far no false notifications.
And, surprisingly, one of my favorite features is the chime speaker, as shown here. I can take it all over with me, including my backyard garden and it even allowed me to pick my doorbell sound- which has stopped my dogs from going nuts every time someone rings!
No monthly fee?! This is the best! Highly recommend!
Written by a customer while visiting swann.com
Customer Rating
4
This is an awesome doorbell camera to have
on March 31, 2024
Posted by: danamadff
[This review was collected as part of a promotion.] Its a good video doorbell, has a good quality of video and easy to install. I love how the motion detector picks up any motion around my house. The app interface is very easy to use.
Written by a customer while visiting swann.com
Customer Rating
4
So far so good!
on March 30, 2024
Posted by: hopless_romantic87
[This review was collected as part of a promotion.] The SwanBuddy4k Video Doorbell, has been an incredible addition to my home security. After a week of use, I’m surprised at its video quality —even in low light conditions. Install and the apps interface are intuitive and easy to setup and very user friendly. I will note that the audio quality leaves much to be desired. I’m not sure if that’s across all video doorbell systems, but with that said I would’ve liked the ability to pick up conversations clearly at a little more distance. All in all I would recommend.
Written by a customer while visiting swann.com
Customer Rating
5
Best door cam
on March 25, 2024
Posted by: jenejen
[This review was collected as part of a promotion.] I received this product free from Influenster for my honest review. This is by far the best quality door camera I’ve used, clear 4k quality, chime doorbell with 6 different chimes, measurable motion detection, and very easy to navigate and simple set up prompting me to give 5 stars. It even comes with a sd card. Before I had never heard of Swann and today I’m grateful for the opportunity to share my thoughts on this awesome brand!! Tysm for the opportunity!
Written by a customer while visiting swann.com
Customer Rating
5
Easy Setup, Works Great, No Fees
on February 28, 2024
Posted by: OzzyDan
I've had this doorbell for a week and so far it's been fantastic, I had it up and running in less than 10 minutes. You'll just need a phillips head screwdriver if you want to screw the mounting bracket into a wall (although they also included double sided tape if you don't want to drill), plus a smaller phillips head screwdriver if you wish to lock it to the mount.
I stumbled on Swann's doorbell as I didn't want to pay monthly storage fees to Ring or Arlo. Swann's one has a 32GB card in the back and a day of free cloud backup as well so I'll never have to worry.
The video quality is great & I like that I can move the chime around the house to hear it better if I'm in the garden.
Response from swann.comBy LV - Swann Team, March 15, 2024
Hello SydneySider,
Thank you for sharing your positive feedback on our SwannBuddy4k system. Your review gives us more insight into the things we have done correctly to improve your sense of security. We pride ourselves in offering products that can be used for free right out of the box without the need to pay a subscription. For further assistance, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Thank you for sharing your positive feedback on our SwannBuddy4k system. Your review gives us more insight into the things we have done correctly to improve your sense of security. We pride ourselves in offering products that can be used for free right out of the box without the need to pay a subscription. For further assistance, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com