This cooler was a gift from my aunt & uncle last October. It was supposed to be used for camping trips. We have used this cooler once and it kept the ice for a very long time however, the lid is already warped. It does not seal up on either side. After searching the internet, we are not the only people that are having this problem. Many of the reviews I have read date back to 2021. This problem should have been resolved by now. I am very disappointed that I am going to have to throw this cooler away after only one use.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 22, 2024
Hello,
Thank you for leaving the review on our 316 Series™ 100-Quart Wheeled Cooler. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, please reach out to us via https://www.coleman.com/support/contact-us website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you and please stay safe! Coleman Consumer Care
I bought this for camping. I didn't pay attention to the size when I ordered it, it's so large! I was replacing a cooler that was about 50 quart that I had for years and wasn't quite up to par anymore. This 100qt 316 series cooler is great! I put ice in it with all of my drinks and food for a 4 day camping trip. The temps were between 60 and 90 degrees during those days. It lasted for all 4 days plus the 2 more days I left it in the car, too lazy to deal with it. So, I would definitely recommend it just for the fact that it keeps ice forever. It's sturdy enough to have 2 people sit on it. It has a built in ruler on the lid for if you want to measure your fish if you are fishing. It has 4 cup holders. It also has wheels! Amazing cooler for many different uses. I would recommend for any activity that needs a big cooler.
Trash. The worse cooler you can ever buy, I have 2 of these and I can’t even use them as a ice chest because the lids are so warped. Don’t waste you money and also the warranty is a joke.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 2, 2024
Hello Devin! Thank you for your feedback. We're sorry to hear about your coolers. We take quality control very seriously, and we would like to check this further. Your comments are invaluable to us, and we will take them into consideration.
For further questions or inquiries, you may also visit our Contact Us web form. On the Coleman website, select "Contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. Have a great day! Coleman Consumer Care
The "have a seat lid" is NOT ok to sit on. The lid warped the first time my 13 year old sat on it. She is WAY below the 250 lb limit. We have used the cooler 2 times and now it's not usable.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, June 6, 2024
Hello,
It sounds as though your 316 Series™ 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.