Customer reviews from coleman.com
Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
81
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
15
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Customer Rating
1
Leaks and doesn’t keep cold!
on July 26, 2026
Posted by: CessB
Gender:Female
We used this for our beach trip and we were so disappointed! It was in the car with us (in AC) for 4 hrs before we got to the beach and half the ice was already melted and water leaking out. We double checked the drain plug was on all the way. We spent 3 hrs on the beach. It was 86 degrees and cloudy and by the time we left all the ice was melted.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 28, 2026
Hello,
Thank you for sharing your experience. We're very sorry to hear that your cooler didn't perform as expected during your beach trip. This isn't the experience we want for our customers, and we'd like the opportunity to help. Please reach out to us via https://www.coleman.com/support/contact-us or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Coleman Consumer Care
Thank you for sharing your experience. We're very sorry to hear that your cooler didn't perform as expected during your beach trip. This isn't the experience we want for our customers, and we'd like the opportunity to help. Please reach out to us via https://www.coleman.com/support/contact-us or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Coleman Consumer Care
Written by a customer while visiting coleman.com
Customer Rating
5
Great size
on May 7, 2026
Posted by: GraceC
I love this Coleman camping cooler. It is great to take to the campground even to the ballpark. It is easy to drag and carry and it’s on wheels. It has lots of room on the inside.
Written by a customer while visiting influenster.com
Customer Rating
5
A need
on May 3, 2026
Posted by: EmmanuellaL
This cooler is very good for any activity that you might have to take to work or to a picnic or any other event that you might want to attend to have fresh water or juice
The design is perfect and durable also.
The design is perfect and durable also.
Written by a customer while visiting influenster.com
Customer Rating
5
essential
on April 20, 2026
Posted by: YanetE
These types of refrigerators are impressive, especially... due to its large storage They are quite large and have good capacity Its performance is wonderful as it keeps drinks nice and cold, ideal for parties outside the home. easy to transport
Written by a customer while visiting influenster.com
Customer Rating
1
Extremely poor quality
on April 13, 2026
Posted by: Binfshn
from Medford, New York
Gender:Male
Didn’t even have the cooler a full year and the lid warped?
How can it hold ice for 5 days with a warped lid?
It almost looks like a lays potato chip as both ends curled up… for the price this should have lasted years now I’m out of pocket for another 100qt cooler. Coleman products just aren’t what they used to be.
Buyer beware!
How can it hold ice for 5 days with a warped lid?
It almost looks like a lays potato chip as both ends curled up… for the price this should have lasted years now I’m out of pocket for another 100qt cooler. Coleman products just aren’t what they used to be.
Buyer beware!
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, April 16, 2026
Hello Robert,
Thank you for reaching out to us with your feedback on our Classic Series 100-Quart Wheeled Cooler. We are sorry to hear that the cooler did not meet your expectations and we understand your concerns regarding the warped lid and its impact on performance. This falls short of the quality we aim to deliver and the experience we want for our customers. Your feedback is important to us and helps highlight areas where improvement is needed.
If you require assistance, we encourage you to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
Thank you for reaching out to us with your feedback on our Classic Series 100-Quart Wheeled Cooler. We are sorry to hear that the cooler did not meet your expectations and we understand your concerns regarding the warped lid and its impact on performance. This falls short of the quality we aim to deliver and the experience we want for our customers. Your feedback is important to us and helps highlight areas where improvement is needed.
If you require assistance, we encourage you to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
Written by a customer while visiting coleman.com
Posted by: A Fan
from Denver
Gender:Male
Verified Purchase:Yes
We bought a yeti at three times the cost and the ice melted in 3 hours. Using this cooler, we still had ice a week later. Came highly recommended and we can wait to use it for the next decade
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: Ktmb
Gender:Female
Verified Purchase:Yes
Wheel fell off immediately but was able to put back on. This is a huge cooler that is very heavy when loaded, not a one person job.
Response from coleman.comBy Customer Care, September 8, 2025
Hello. Thank you for sharing your experience with the Coleman Classic Series 100-Quart Wheeled Cooler.
We are sorry to hear that you had an issue with the wheel right after purchase. While we are glad you were able to reattach it, we understand how frustrating that must have been. We also appreciate your note on the size and weight, large-capacity coolers can be heavy when fully loaded and often require at least two people to move safely.
Your feedback is very valuable, and we will be sure to share it with our product team for review.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
We are sorry to hear that you had an issue with the wheel right after purchase. While we are glad you were able to reattach it, we understand how frustrating that must have been. We also appreciate your note on the size and weight, large-capacity coolers can be heavy when fully loaded and often require at least two people to move safely.
Your feedback is very valuable, and we will be sure to share it with our product team for review.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
Written by a customer while visiting coleman.com
Customer Rating
2
24 hour cooler
on July 24, 2025
Posted by: K man
from Ontario
Gender:Male
Everything put into the cooler was cold and five bags of ice the ice keeps for two days
Cooler states that it will keep cool for five days..
Cannot recommend for the price of the cooler.
Cooler states that it will keep cool for five days..
Cannot recommend for the price of the cooler.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 25, 2025
Hi! Thank you for sharing your feedback regarding the Classic Series 100-Quart Wheeled Cooler. We appreciate your detailed review and are sorry to hear that the cooler did not meet your expectations, particularly in terms of ice retention.
We understand that the primary function of a cooler is to keep items cold, and we apologize for any inconvenience you experienced. Your suggestion is valuable and will be considered for future product improvements to better meet the needs of customers looking for longer-lasting cold storage.
In the meantime, if your cooler is not staying cold, consider the following factors that may affect its ice retention:
Pre-chilling items: Ensure that all food and drinks are pre-chilled before placing them in the cooler. This helps maintain a lower temperature.
Ice quantity: Use plenty of ice, approximately 0.75 lbs. of ice per rated quart of the cooler.
Loading order: Load cans and bottles first, then cover them with ice, as cold air travels down.
Minimize lid openings: Limit how often you open the lid, as each opening allows warm air in, which can melt the ice faster.
Storage conditions: Keep the cooler out of hot locations and direct sunlight, as this can significantly reduce ice retention.
Water retention: Do not drain the melted ice water, as it helps keep the remaining ice cold.
Check for defects: Inspect the cooler for any defects, such as a warped lid or insulation voids, which can compromise its performance.
If you need our assistance, please contact us through our official Coleman website Contact Us form or via live chat, and we will be happy to assist you.
Thank you, and please stay safe!
Coleman Consumer Care
We understand that the primary function of a cooler is to keep items cold, and we apologize for any inconvenience you experienced. Your suggestion is valuable and will be considered for future product improvements to better meet the needs of customers looking for longer-lasting cold storage.
In the meantime, if your cooler is not staying cold, consider the following factors that may affect its ice retention:
Pre-chilling items: Ensure that all food and drinks are pre-chilled before placing them in the cooler. This helps maintain a lower temperature.
Ice quantity: Use plenty of ice, approximately 0.75 lbs. of ice per rated quart of the cooler.
Loading order: Load cans and bottles first, then cover them with ice, as cold air travels down.
Minimize lid openings: Limit how often you open the lid, as each opening allows warm air in, which can melt the ice faster.
Storage conditions: Keep the cooler out of hot locations and direct sunlight, as this can significantly reduce ice retention.
Water retention: Do not drain the melted ice water, as it helps keep the remaining ice cold.
Check for defects: Inspect the cooler for any defects, such as a warped lid or insulation voids, which can compromise its performance.
If you need our assistance, please contact us through our official Coleman website Contact Us form or via live chat, and we will be happy to assist you.
Thank you, and please stay safe!
Coleman Consumer Care
Written by a customer while visiting coleman.com