Customer reviews from coleman.com
Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
81
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
15
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Posted by: Dano Patrick
from St. Louis.
Verified Purchase:Yes
Crap. Hamdle broke first use. As soon as I went to use long handle for the wheels the plastic snapped. JUNK
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, June 13, 2025
Hello,
Thank you for your feedback about our Classic Series 100-Quart Wheeled Cooler. We sincerely regret that you experienced this issue with the handle and understand how frustrating that must have been. We appreciate you bringing this to our attention. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our products.
If you would like any assistance or have further concerns, please don’t hesitate to reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We're available Monday to Friday from 9am - 5pm.
Thank you,
Coleman Consumer Care.
Thank you for your feedback about our Classic Series 100-Quart Wheeled Cooler. We sincerely regret that you experienced this issue with the handle and understand how frustrating that must have been. We appreciate you bringing this to our attention. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our products.
If you would like any assistance or have further concerns, please don’t hesitate to reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We're available Monday to Friday from 9am - 5pm.
Thank you,
Coleman Consumer Care.
Written by a customer while visiting coleman.com
Customer Rating
1
Garbage Can
on November 12, 2024
Posted by: 6Dio66
from Bethlehem, PA
Gender:Male
Had the cooler since last year, used it about 7 times and the lid started to warp about 6 months ago and it's getting worse. I cannot even close it without the right and left sides of the lid sticking up. No longer retains super cold drinks. I notice that they are still selling this model, but with a different lid. Hmmmmmmm. You think they would recall the product. I can add images if anyone asks.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, November 15, 2024
Hello,
It sounds as though your Classic Series 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
It sounds as though your Classic Series 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Written by a customer while visiting coleman.com
Customer Rating
4
Good cooler - as advertised - very heavy when full
on September 2, 2024
Posted by: Someone-in-Colorado
Verified Purchase:Yes
Product is as advertised and is a great value for the price - much heavier to haul around than I thought - beware when moving distances (tailgating)
Written by a customer while visiting coleman.com
Customer Rating
1
Disappointed
on August 27, 2024
Posted by: Dawn E
from Pennsylvania
Gender:Female
Only used it 1 summer, & the lid is so warped, it won’t shut, & is worthless
Response from coleman.comBy Customer Care, August 28, 2024
Hello!
Thank you very much for your feedback on our 316 Series™ 100-Quart Wheeled Cooler! We are very sorry to hear about the warped lid and we sincerely apologize for the inconvenience! It should not have happened!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Coleman Consumer Care
Thank you very much for your feedback on our 316 Series™ 100-Quart Wheeled Cooler! We are very sorry to hear about the warped lid and we sincerely apologize for the inconvenience! It should not have happened!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Coleman Consumer Care
Written by a customer while visiting coleman.com
Posted by: Some dude who camps
from Michigan
Gender:Male
Verified Purchase:Yes
I love the Coleman brand stuff nice I was a kid. Usually built tough for the outdoors. Overall it got the job done. One negative was the band to keep the cooler top open was tight so it kept closing when u was trying to load stuff in it. Thought I’d stretch it slightly and the band snapped ☹️. Now the hinges on the cooler seem a little loose. But I’m fine with it
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: Aging Metal Head
from Townsend, DE
Gender:Male
Verified Purchase:Yes
Perfect size for a BBQ. Kept the meat cold all day for use as we needed it in 98 degree weather.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: Matt H
from Pgh, Pa
Gender:Male
Verified Purchase:Yes
Very pleased.. replaced but still using one from 25 years ago... So I know it's going to work and last
Written by a customer while visiting coleman.com
Posted by: BobS8
Gender:Male
Verified Purchase:Yes
Nice big cooler on wheels that fits a lot of stuff. 100% of what I wanted.
I would recommend this to a friend!
Written by a customer while visiting coleman.com