Customer reviews from coleman.com
Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
83
4 Stars
10
3 Stars
3
2 Stars
7
1 Star
15
73%of customers recommend this product.
(
45 out of
62)
Customer Reviews for Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Customer Rating
5
Nice!
on February 17, 2023
Posted by: Carinac
from Chico ca
Gender:Female
[This review was collected as part of a promotion.] This is a really nice ice chest. My favorite part is the handle and wheels. With my previous ice chest, after you fill it up with ice, food and drinks it is so heavy! But now I don't have to worry about carrying it anymore! The top has 4 cup holders so you can use the top as a table or a chair because the lid supports 250lbs on top of it. I do find the lid is a bit more difficult to open. But other than that this is my new favorite ice chest.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
New Coleman performing like previous Colemans
on December 29, 2022
Posted by: Tom in Virginia
from Falls Church, Virginia
Gender:Male
Verified Purchase:Yes
I like the new color option of the 100 quart cooler with wheels as it will hide any light stains between cleanings, and it got put in to use over the holidays.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: Happy Camping
from OR
Gender:Female
Verified Purchase:Yes
Very roomy cooler! This is a great size for my family of four. Its portability is wonderful, wheels glide smoothly, easy to maneuver! Thank you, Coleman!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: horacio
from MIAMI
Gender:Male
Verified Purchase:Yes
the lid Iit does not stay open on the top, I have to have it because it closes, and I already hit my hands twice.
No, I would not recommend this to a friend.
Response from coleman.comBy Consumer Care, Outdoor and Recreation, September 30, 2022
Hi Horacio,
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our 316 Series™ 100-Quart Wheeled Cooler. We apologize for your negative experience with our product.
We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any further questions or concerns about your product, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our 316 Series™ 100-Quart Wheeled Cooler. We apologize for your negative experience with our product.
We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any further questions or concerns about your product, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Written by a customer while visiting coleman.com
Customer Rating
3
It's ok
on August 22, 2022
Posted by: 18073tool
from Pennsburg, Pa
Gender:Male
Cooler seemed ok. Lid is warped after 1 week of use. Made sure to put the cooler where no one could sit on it or put stuff on it because it felt flimsy. Didn't matter lid is warped
Response from coleman.comBy Coleman Consumer Care, Outdoor and recreation, August 25, 2022
Hello 18073tool. Thank you for reaching out to us and taking the time to provide feedback on our product. We are very sorry to hear that the lid of your 316 Series™ 100-Quart Wheeled Cooler warped. We appreciate you bringing this to our attention. We apologize for your negative experience with our product. We will make sure to take note of your feedback for review. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Written by a customer while visiting coleman.com
Posted by: Carrie D
from Belton, tx
Gender:Female
Verified Purchase:Yes
Wheels and handles are stout. Much better than on my previous extremes. The lid is light and thin. Hard to close it all the way. Have to push both sides and already warping after 2 weeks. Ice melts in 2 days, on my porch, out of direct sunlight. If they put these handles on the extreme, theu would have an excellent product.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and recreation, August 12, 2022
Hello Carrie D. Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our316 Series™ 100-Quart Wheeled Cooler. We would love to hear about your experience with our product.
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Written by a customer while visiting coleman.com
Posted by: DS TX
from TD
Verified Purchase:Yes
Doesn't hold ice very long, 2 days at most. Hinges are flimsy.
No, I would not recommend this to a friend.
Response from coleman.comBy Consumer Care, Outdoor and Recreation, August 8, 2022
Hello there! Thank you for reaching out to us and taking the time to provide feedback on our Coleman 316 Series™ 100-Quart Wheeled Cooler. We're sorry to hear that you find the cooler's hinges to be flimsy and that the ice retention features aren't working effectively. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please let us know if you need further assistance, we will be happy to help. Thank you and have a great day!
Written by a customer while visiting coleman.com
Posted by: Jim R
from New York
Gender:Male
Verified Purchase:Yes
Great cooler works great nice and big this is one of the biggest and best coolers I’ve ever owned
I would recommend this to a friend!
Written by a customer while visiting coleman.com