Customer reviews from coleman.com
Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Average customer rating
4.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
81
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
14
74%of customers recommend this product.
(
43 out of
58)
Customer Reviews for Coleman - 316 Series 100 Qt. Wheeled Cooler - Rock
Customer Rating
5
COLEMAN 100QT. COOLER
on February 15, 2024
Posted by: lilkimmys
[This review was collected as part of a promotion.] All I can say is OMG!!! This cooler is awesome! It is a 100qt. cooler that has a lid and body that are fully insulated, which helps make your ice keep for up to 5 days. It has 2 wheels on it, so you can pull it easier with the big handle it has through grass and sand, etc. It also has 2 little handles to lift it up to a table or something. The lid can be used as a seat for someone weighing up to 250 lbs. It has 4 cup holders on the lid as well. Now talk about the inside, it is humongous. You can fit all kinds of stuff in this Coleman 100qt. Cooler. The inside can hold up to 160 cans. I would definitely recommend this Coleman 100qt. cooler to anyone who needs a perfect cooler for all the different activities you might have.
Written by a customer while visiting influenster.com
Customer Rating
1
Look for another cooler
on May 2, 2024
Posted by: Wes922
Gender:Male
I'm on my second 316 cooler. The lids keep warping and making them useless after first time use. I have been a colman fan for a while but I guess need to look at other brands.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman® Consumer Care, May 3, 2024
Hello.
We're truly sorry to hear about the issues you've encountered with your 316 Series™ 100-Quart Wheeled Cooler lids warping. Ensuring the durability and reliability of our products is a top priority, and we regret any inconvenience this may have caused.
Your feedback is invaluable to us, and we appreciate your loyalty as a longtime fan of our brand. We'd like to inform you that we have forwarded your feedback to the appropriate department for further review and investigation.
We would like to kindly remind you that your cooler has a 1-Year Warranty period, to initiate the warranty claim simply navigate to Support > Warranty > Start a Warranty Claim on our website.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
If you have any questions or need assistance , please don't hesitate to reach out to us.
Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
We're truly sorry to hear about the issues you've encountered with your 316 Series™ 100-Quart Wheeled Cooler lids warping. Ensuring the durability and reliability of our products is a top priority, and we regret any inconvenience this may have caused.
Your feedback is invaluable to us, and we appreciate your loyalty as a longtime fan of our brand. We'd like to inform you that we have forwarded your feedback to the appropriate department for further review and investigation.
We would like to kindly remind you that your cooler has a 1-Year Warranty period, to initiate the warranty claim simply navigate to Support > Warranty > Start a Warranty Claim on our website.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
If you have any questions or need assistance , please don't hesitate to reach out to us.
Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Coleman® Consumer Care
Written by a customer while visiting coleman.com
Posted by: One big guy.
from Sanger, Calif.
Gender:Male
Verified Purchase:Yes
Good for the whole week. We fed four three meals a day for a whole week.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Bad Lid
on June 5, 2024
Posted by: KTHTXL
from Northern KY
Gender:Female
The "have a seat lid" is NOT ok to sit on. The lid warped the first time my 13 year old sat on it. She is WAY below the 250 lb limit. We have used the cooler 2 times and now it's not usable.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, June 6, 2024
Hello,
It sounds as though your 316 Series™ 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
It sounds as though your 316 Series™ 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Written by a customer while visiting coleman.com
Customer Rating
1
Overpriced and undermade
on June 27, 2024
Posted by: Devin
from Breaux bridge LA
Gender:Male
Trash. The worse cooler you can ever buy, I have 2 of these and I can’t even use them as a ice chest because the lids are so warped. Don’t waste you money and also the warranty is a joke.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 2, 2024
Hello Devin!
Thank you for your feedback. We're sorry to hear about your coolers. We take quality control very seriously, and we would like to check this further. Your comments are invaluable to us, and we will take them into consideration.
For further questions or inquiries, you may also visit our Contact Us web form. On the Coleman website, select "Contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
Have a great day!
Coleman Consumer Care
Thank you for your feedback. We're sorry to hear about your coolers. We take quality control very seriously, and we would like to check this further. Your comments are invaluable to us, and we will take them into consideration.
For further questions or inquiries, you may also visit our Contact Us web form. On the Coleman website, select "Contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
Have a great day!
Coleman Consumer Care
Written by a customer while visiting coleman.com
Posted by: Informer87
from Arkansas
Gender:Female
Verified Purchase:Yes
I bought this for camping. I didn't pay attention to the size when I ordered it, it's so large! I was replacing a cooler that was about 50 quart that I had for years and wasn't quite up to par anymore. This 100qt 316 series cooler is great! I put ice in it with all of my drinks and food for a 4 day camping trip. The temps were between 60 and 90 degrees during those days. It lasted for all 4 days plus the 2 more days I left it in the car, too lazy to deal with it. So, I would definitely recommend it just for the fact that it keeps ice forever. It's sturdy enough to have 2 people sit on it. It has a built in ruler on the lid for if you want to measure your fish if you are fishing. It has 4 cup holders. It also has wheels! Amazing cooler for many different uses. I would recommend for any activity that needs a big cooler.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
2
Warped lid
on July 19, 2024
Posted by: Hh65801
from Jonesville, NC
Gender:Female
This cooler was a gift from my aunt & uncle last October. It was supposed to be used for camping trips. We have used this cooler once and it kept the ice for a very long time however, the lid is already warped. It does not seal up on either side. After searching the internet, we are not the only people that are having this problem. Many of the reviews I have read date back to 2021. This problem should have been resolved by now. I am very disappointed that I am going to have to throw this cooler away after only one use.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 22, 2024
Hello,
Thank you for leaving the review on our 316 Series™ 100-Quart Wheeled Cooler. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, please reach out to us via https://www.coleman.com/support/contact-us website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you and please stay safe!
Coleman Consumer Care
Thank you for leaving the review on our 316 Series™ 100-Quart Wheeled Cooler. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, please reach out to us via https://www.coleman.com/support/contact-us website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you and please stay safe!
Coleman Consumer Care
Written by a customer while visiting coleman.com
Posted by: My amazing cooler
Gender:Female
Verified Purchase:Yes
This is the best cooler I have had! I love love it!!
I would recommend this to a friend!
Written by a customer while visiting coleman.com