Customer reviews from coleman.com
Coleman - 316 Series 120 Qt. Hard Chest Cooler - Twilight
Average customer rating
4.2
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
54
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
10
81%of customers recommend this product.
(
47 out of
58)
Customer Reviews for Coleman - 316 Series 120 Qt. Hard Chest Cooler - Twilight
Customer Rating
4
Lightweight cooler
on November 25, 2022
Posted by: Mandyandrob
from Texas
Gender:Female
[This review was collected as part of a promotion.] This is an enormous cooler and it is very light for how large it is. I still had some ice the next morning after it sitting out overnight in 60 degree weather. I will say it states the lid is rated for 250lb weight limit as a seat but that is not true. When I sat on it (150lb), I felt the lid bowing a lot with my weight so I hurried up and got off. I do recommend this cooler cause it does keep your ice for awhile but I do not recommend anyone to sit on it.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
Awesome and Durable Cooler
on November 25, 2022
Posted by: Titans Fan
from North Port, FL
Gender:Male
[This review was collected as part of a promotion.] This Coleman cooler is amazing. The cooler itself is a 120 quarts. It holds up to 102 cans and 60 pounds of ice. I use it for ball games, road trips, etc… The cooler is built well, and very sturdy. It also has a drain plug for easy draining of liquids! I highly recommend this Coleman Cooler!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
It’s ideal for a long trip
on November 23, 2022
Posted by: antoinnes
from San Diego
Gender:Female
[This review was collected as part of a promotion.] This Coleman 316 Series Chest Cooler is very well made and insulated cooler. The cooler itself is not as heavy as I thought it would be by the size of it. It’s a huge chest cooler that perfectly fit in the back of my car and comes with 2 carrying handle on both ends. The lid is securely attached to the back side of the cooler and when it’s in the closing position, it’s very tight and completely sealed to keep everything cool and fresh for a long time. This cooler is super helpful for us as we take a lot of road trips. We will surely never worry about running out of foods for a few days with this so spacious cooler. The is also a build in valve on the side to drain the water from the ice too. It is a very nice cooler, durable, easy to use and will last for a long long time! Thanks.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
Perfect for outdoor trips
on November 23, 2022
Posted by: TutorAngell
from Moore, SC
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this cooler. It is super sturdy and durable. I appreciate that the lid is insulated, which keeps ice still frozen inside of the cooler for days. Once it’s emptied, it is also very lightweight to lift and carry around.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Posted by: Gypsytraveller
from Hartford, Wisconsin
Gender:Female
Verified Purchase:Yes
I purchased 4 of these to use for feral cat winter shelters. Put a 6 inch hole in the bottom corner and half filled with fresh straw. These coolers are the very best shelters for my 30+ feral cats over the cold snowy winters in Wisconsin. I began 12 years ago with two of these and decided (due to the expansion of my little colony) that it was time to add a few more. The two older ones have lasted well and when scrubbed clean look almost new. I would say once several cats get inside they keep nice and warm. My cats love them!!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Lid warped sitting in direct sunlight..
on August 24, 2022
Posted by: JWK1
from Arkansas
Gender:Male
Bought this cooler and used it twice.. Set in direct sunlight for several days and the lid warped up on both ends.. Looks like something heavy was left sitting in the middle but no one even sat on it..
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and recreation, August 25, 2022
Hello, JWK1. Thank you for reaching out to us and taking the time to provide feedback on our 316 Series™120-Quart Hard Cooler. We're sorry to hear that the lid of your cooler warped on both ends. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
If you have other concerns about your product, such as its warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Written by a customer while visiting coleman.com
Customer Rating
1
Lies about keeping cold
on June 2, 2022
Posted by: sl_sonrisa
from MN
Gender:Female
I bought this cools as it says that it will keep ice for 5 days. We add 20lbs of ice every 1 1/2 days!!! would not recommend. Bought a Coleman cooler years ago and worked great, must be cheaping out on this product in production now days. So sad!
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, June 13, 2022
Hi, sl_sonrisa,
Thank you for contacting Coleman, The Outdoor Company. Thank you for reaching out to us and taking the time to provide feedback. I’m sorry you had such an unpleasant experience with our 316 Series™120-Quart Hard Cooler. We try to make our customers’ experience easy and enjoyable, in this case, we clearly fell short. Your feedback is highly appreciated and valued by the business, and we will make sure that your insights get to the Management and brand experts. We will work passionately to achieve such satisfaction from our customers by continuously improving our products and services. Our apologies once again for the inconvenience this may have caused you. If there is anything else, please let us know.
Thank you and have a wonderful day.
Thank you for contacting Coleman, The Outdoor Company. Thank you for reaching out to us and taking the time to provide feedback. I’m sorry you had such an unpleasant experience with our 316 Series™120-Quart Hard Cooler. We try to make our customers’ experience easy and enjoyable, in this case, we clearly fell short. Your feedback is highly appreciated and valued by the business, and we will make sure that your insights get to the Management and brand experts. We will work passionately to achieve such satisfaction from our customers by continuously improving our products and services. Our apologies once again for the inconvenience this may have caused you. If there is anything else, please let us know.
Thank you and have a wonderful day.
Written by a customer while visiting coleman.com
Posted by: Phillips
Verified Purchase:Yes
Only issue I have is that the lid doesn’t stay propped up that well. You have to push really hard on the lid once you open the cooler to get the strap that holds the lid to the cooler to stretch out and thus keep the lid open.
Otherwise, for the money, cooler works great.
Written by a customer while visiting coleman.com