Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Average customer rating
4.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
25
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
1
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Customer Rating
4
Cleans well, but the App has problems, and the Robot gets stuck for no reason.
on December 26, 2024
Posted by: CEB
Verified Purchase:Yes
First regarding the robot itself, it cleans bare floors and carpet well, but it has had errors. Example, we mapped the 1st floor as needed to started out and then had it clean the floor once. Then the next time we send it out to do a full clean, it went down the front hallway and rammed into the hall closet door over and over again for 10 minutes until I picked it up and moved it and gave "threshold error" on the app. Nothing changed between the mapping and when it got stuck!
The app is not intuitive. For example, if you want to create a new room, you can't just create a boundary line in space where you want it and save it. If you do, it will just "ERROR" with no explanation. You have to subdivide a previously created room and then subdivide again.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: CaptainC
Verified Purchase:Yes
This is a huge improvement over the last robot vacuum we had. The suction power clears up most small debris. I love the programmable capabilities, which makes it very easy to skip a room if you haven’t had a chance to say… pick up all the kids toys.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
My wife was skeptical, but now she's a fan.
on December 24, 2024
Posted by: Halamy
Verified Purchase:Yes
Unit does a very good job. We are surprised at the amount of dust and debris it picks up.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: David A
Verified Purchase:Yes
Roborock Cleans in an orderly pattern unlike the other brand we had. And I love that it empty’s the dirt into a sealed bag. This one is also quieter than the other one. It’s really better in every way. We got this one on sale at a very reasonable price. Honestly, it does such a good job, but I’m not sure why I would ever buy their top-of-the-line model. so if you want a really good robot vacuum cleaner, but you can’t decide if you need their more expensive one or this one. Get this one.
Written by a customer while visiting us.roborock.com
Posted by: Kat U
Verified Purchase:Yes
Very happy with the performance on hardwood and caepet. The ability to spot clean is a great feature as well. Thankful that there is still a high quality option for a robot that doesn't include the mopping function.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Chuck
Verified Purchase:Yes
Works like a charm. I have all vinyl plank flooring in the house and this thing saves me from constantly sweeping the floors. I still need to figure out how to tell it to clean just one or two rooms using Alexa but I'll work that out eventually. My dog, however, isn't too thrilled with it ! LOL
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Cyal E
Verified Purchase:Yes
Works much better than my previous vacuums of other brands. Navigates very accurately and doesn't seem confused as others.
Similar to other robot vacs, it struggles along baseboard and floor transitions but that is to be expected.
Similar to other robot vacs, it struggles along baseboard and floor transitions but that is to be expected.
Written by a customer while visiting us.roborock.com
Posted by: Becky
Verified Purchase:Yes
This is the first robotic vacuum I’ve owned. I did a lot of research and decided on this one due to price, reviews and the fact that it is vacuum only. So far, it is meeting expectations. I have a little over 1900 sq ft of laminate flooring with several large rugs and it runs over the whole house with a little over 30% of battery power left over. It takes about 1.5 hrs but I don’t notice it running because it’s not that loud. I have to empty the fibers from the rugs, manually out of the reservoir, because they don’t get emptied during the auto empty, but that’s the only drawback. Everything else gets sucked out. I love that it gets under the beds where my two cats hide sometimes. It is very easy to set up and get the control through the APP. Would recommend this vacuum.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com