Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Average customer rating
4.6
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
26
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
20 out of
21)
Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Posted by: Samantha B
Verified Purchase:Yes
I am recently living on my own with 2 senior dogs & was struggling to juggle all the things. I wanted to automate any tasks that I could and vacuuming was one of them. I love that the Roborock is agile enough to navigate the high thresholds and nuances of my 1880s home, can be scheduled for after meals and full cleans and auto empties so I only have to worry about bag changes about every month or so. It was easy to install, the app is helpful in alerting you to issues / starting cleans and I like being able to hear the robot vacuum announce its return to dock. I have not yet tried controlling it with Alexa, but that may be next. Highly recommend if you have pets and especially if you live alone.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: CoolJul
Verified Purchase:Yes
I have used a shark robo vac but with two German Shepherds, I felt like the brush would spread the hair around and it also got clogged up at times. Each use, I felt like it had to be cleaned/unclogged, hair pulled off from the brush. Now with the Roborock, I keep checking the underside and “No dog hair;” it works beautifully and cleans very well. It’s high power is amazing and works great cleaning my ruggable rugs I have in the entryway and kitchen. This one is a winner. As people have said, I don’t think I will get 7 weeks out of the disposable vac bags, but I have been using the Roborock for two weeks on a daily basis and can get a few more days without changing the bad. I am still happy with this vacuum!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Great Hift!
on January 4, 2025
Posted by: Nan87
Received this for Christmas. Best. Gift. Ever! I admit I was skeptical at first, but it’s been easy to set up and I can run it in a particular zone when needed. Took about an hour to do the entire house. Love it. It was actually a great hour of entertainment as well watching it work.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Just buy it already
on January 1, 2025
Posted by: Cheyenne1152
I received my robot on 12/23/24 and have been nothing but pleased since receiving it. It was easy to set up, mapped my home quickly, and has done a wonderful job ever since. I love that the app allows you to pick the spaces you want to clean and can even spot clean, set no go areas/invisible walls. It recognizes carpeted areas so it increases its suction when covering carpet. You can schedule cleans and auto empty. It has seriously brought me so much peace of mind being able to have clean floors daily. I am so happy with my decision to purchase this robot!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Anonymous
Verified Purchase:Yes
Performs better than expected. Keeps the dog hair in check.
Written by a customer while visiting us.roborock.com
Posted by: Hoo
Verified Purchase:Yes
Satisfied with the purchase. It does what exactly advertised
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
4
Cleans well, but the App has problems, and the Robot gets stuck for no reason.
on December 26, 2024
Posted by: CEB
Verified Purchase:Yes
First regarding the robot itself, it cleans bare floors and carpet well, but it has had errors. Example, we mapped the 1st floor as needed to started out and then had it clean the floor once. Then the next time we send it out to do a full clean, it went down the front hallway and rammed into the hall closet door over and over again for 10 minutes until I picked it up and moved it and gave "threshold error" on the app. Nothing changed between the mapping and when it got stuck!
The app is not intuitive. For example, if you want to create a new room, you can't just create a boundary line in space where you want it and save it. If you do, it will just "ERROR" with no explanation. You have to subdivide a previously created room and then subdivide again.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: CaptainC
Verified Purchase:Yes
This is a huge improvement over the last robot vacuum we had. The suction power clears up most small debris. I love the programmable capabilities, which makes it very easy to skip a room if you haven’t had a chance to say… pick up all the kids toys.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com