Customer reviews from us.roborock.com
Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Average customer rating
4.4 out of 5
4.4
(35 Reviews)
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
25
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
1
91%of customers recommend this product. 
(
20 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Roborock - Q10 Series Robot Vacuum and Mop with Self-Emptying, 10,000Pa Suction, Obstacle Avoidance - Black
Customer Rating
5 out of 5
5
Roborock vacuum
on November 24, 2025
Posted by: Rec
My son got this for me last year and I absolutely love it!!!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
2 out of 5
2
My Honest Opinion (Q10 S5+)
on November 3, 2025
Posted by: Anonymous
Verified Purchase:Yes
My Q5 Pro had much less technical flaws than my new Q10 S5+. The Q10 gets stuck in places it shouldn't get stuck, then goes into error mode until I get home to free the helpless heep. It does clean well, empty into it's trash bin somewhat decently. But it gets stuck everyday as to where my Q5 Pro never got stuck.
No, I would not recommend this to a friend.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Makes things so much easier!
on November 3, 2025
Posted by: Ansar B
Verified Purchase:Yes
So far, the Roborock Q10 S5+ has saved me so much time. Not only does it intelligently map out where to vacuum, but it also does a good job of mopping. I've had this for more than 3 months, and haven't had to empty the dock yet!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
4 out of 5
4
Great, except for one issu
on September 30, 2025
Posted by: rsbst19
Does a very good job with vacuuming and navigation, but severely disappointed in the self-empty feature. Cat hair will not empty from the dust bin, requiring me to pull the filter and manually empty after every cleaning cycle. I tried all of their troubleshooting--it just doesn't have the suction to pull cat hair effectively from the dust bin.
Written by a customer while visiting us.roborock.com
Customer Rating
4 out of 5
4
Bought one for me and one for my parents
on September 15, 2025
Posted by: catlady
One son came back home and brought his cat. And then the other son came back home and brought his cat. And then my husband bought me a cat.
I bought the Q10 S5+ and loved it so much I bought one for my parents.
It brings some sanity and cat hair control to my life. I docked one star because the instructions aren't as clear as they could be around setting and differentiating between rooms and zones, as well as using the vacuum on different floors. Other than that, it's been wonderful.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Great vacuum cleaner
on February 1, 2025
Posted by: Okifatboy
We had brand X robot cleaner for a long time. It did a great job we thought. This Q5 Max + does so much better we can’t even believe it. Thanks for a great product and super cleaning of our house.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Her name is Big Rhonda the vacuum cleaner
on February 1, 2025
Posted by: Basket Wever
Verified Purchase:Yes
I have 1100 sq ft of house so small, but with 3 cats and 4 children it keeps up. The battery goes down to 60% on max power and is a LOT quieter than I expected. It is adaptive, and the app is rather useful.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
I love this thing!
on February 1, 2025
Posted by: Adam
Verified Purchase:Yes
I love this thing! I hadn't upgraded my robot vacuum since 2015, and my how technology has improved. I love the app and I love the straight lines the vacuum leaves. With two cats, we schedule it to clean three days a week. Even upstairs and down in the basement! So cool. AND AFFORDABLE!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
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