We regret that the submarine attachment left you feeling disappointed, especially compared to the quality you’ve experienced with your V15. We understand how frustrating it is to spend time troubleshooting without success. Your feedback matters to us, and we’d like to make this right. Please reach out to our customer care team via live chat or call. We’ll be glad to assist you directly.

Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you’ve experienced with the Dyson V9 Motorbar, particularly regarding the dust bin size. We completely understand how important convenience and capacity are when using your machine, and we appreciate you taking the time to let us know about your experience. Your comments are valuable and will be shared with our product team, as they help us improve and ensure our machines meet customer needs more effectively. If you’d like, we can also guide you with tips on optimizing bin usage or explore alternative models that may better suit your cleaning requirements.

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with the V9 has not met your expectations, especially compared to the larger and more powerful V11 Outsize. We understand how disappointing it must be to feel limited by the tank size and power after having to replace your V11 due to the motor connection issue. Your loyalty to Dyson over the years means a great deal to us, and we regret that this situation has changed your feelings about staying brand loyal. Please reach out to us directly with your product details via live chat or phone so our team can review your case and explore possible solutions. Your satisfaction is very important to us, and we remain committed to making this right.