Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Trash
Verified Purchase:Yes
Absolute expensive garbage. Battery doesn't last for nothing and takes 6x to charge. Barely works on rugs. I live in a 2 bedroom trailer and can't even vacuum it in one charge.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery life and charging time have not met your expectations, and that performance on rugs has been disappointing. Dyson cordless vacuums are designed to balance suction power with run time, but we understand how frustrating it can be when the charge doesn’t last long enough to clean your entire home. We appreciate you bringing this to our attention. Please connect with Dyson Customer Care via live chat or phone so we can review your vacuum’s performance, check for any battery or filter issues, and provide tailored support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Light and sleek
on July 15, 2025
Posted by: PDovely
[This review was collected as part of a promotion.] This vacuum is so light and sleek. For its size, I am very impressed on its performance. Great suction, perfect if you have fur babies and the maneuvering is so smooth. I can even get into areas I couldn’t with other vacuums. It has 3 attachments so I was even able to use it to clean my car. Very happy with it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MaggieH
Gender:Female
Verified Purchase:Yes
I was very surprised how lightweight the vacuum is. It has a powerful suction and the battery lasts quite a long time. It moves in small areas easily and under cabinets. I mostly use it on hardwood and tile in on the main floor of our house. It works well on rugs if they are thick. The thinner washable rugs it is much harder to use since the suction is so good. Overall, I am enjoying the stick Vac.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: WCH 8
Gender:Male
Verified Purchase:Yes
I am so frustrated. There are NO videos on Dyson YouTube on how to use it. The app has nothing of value. Have no idea how to use the mop feature correctly. I am so very disappointed. I thinking I might return it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your honest feedback. We’re sorry to hear how disappointing it’s been trying to figure out the mop feature and that the tutorials haven’t been helpful. We understand how disappointing that can feel, especially when you expect clear guidance for a premium product. Your input is valuable, and we’ll make sure it’s noted as it helps us improve our instructions and support resources. In the meantime, our support team can walk you through the mop feature step by step so you feel confident using it. Please reach out via live chat or call, we’ll be glad to assist and ensure you get the most out of your Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Highly recommend. Buy it, won’t be disappointed
on July 10, 2025
Posted by: Bagger5555
Gender:Male
[This review was collected as part of a promotion.] Dyson V9 Motorbar
My initial thoughts about the device were that it was highly portable and small in size, quite easy to carry. I am in search of a light device for my everyday household tasks, this is a perfect vacuum.
Attachments – The attachments are smart and useful, and the wall adapter makes it easy for me to store and remove, especially you could charge the vacuum while on the wall. The new cleaner head design, which clears wrapped hair while you clean the floor and doesn't tango to the cleaner head like other products, is something I really like.
Battery – The battery life is not so bad considering that you could charge the vacuum while attaching it to the wall adapter. In addition, there are modes (Med, Eco, Boost) that can be used to conserve battery power. I used the Med mode since it does the job well and the battery lasts for a decent amount of time.
Filtration – The dust bin and filters are really simple to clean and removed.
Maneuverability – I was amazed by how light and ergonomic, easy to handle, no bags, empty with ease and has little or no mess. Very easy to maneuver around the furniture.
Performance – The vacuum has strong suction power, and it works well to remove dust and hair from different types of surfaces, including carpet and hardwood. I appreciate being able to observe the debris it's collecting and the amount it's gathering. Emptying the dustbin is simple, and it fits neatly in a compact area. Its performance remains consistent during the entire cleaning session.
This vacuum is perfect for me! I no longer have to pull out my bulky vacuum just for minor cleaning. This has made my life so much easier. The power is so good, and the weight is unbelievable. I’m thrilled! Highly recommend. Buy it, you won’t be disappointed!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: dp2025
Gender:Female
Verified Purchase:Yes
This is my 4th Dyson vacuum. The Dyson V9 Motorbar was delivered on December 2nd. I've used 2 weeks and it is no longer working. This vacuum will not turn on or do anything. Returning.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you for reaching out to Dyson and sharing your feedback with us. We truly appreciate your loyalty and the details you’ve provided. We’re sorry to hear about the inconvenience you’re experiencing with your Dyson V9 Motorbar, and we completely understand how frustrating it must be for the vacuum to stop working after such a short time. Please be assured that we’re here to help and want to make this right for you. If you face any performance issues, we kindly request you to contact us via live chat or call, where our dedicated agents will be happy to assist you further and ensure your concern is resolved promptly.
Written by a customer while visiting Dyson
Customer Rating
5
This Vacuum Is Mighty!
on July 10, 2025
Posted by: Andrea
Gender:Female
[This review was collected as part of a promotion.] This is everything I could ever want in a vacuum. I really didn’t believe a cordless vacuum could really do so much, and do it so well.
I volunteer with animals, so there are always a good amount of cats and dogs in my home, and it can be a lot of mess, especially in the summer (aka shedding season).
I put this vacuum to the test first on my Persian rugs. I can say without a doubt that this vacuum humbled me. My rug didn’t appear filthy when I started to vacuum, but the canister quickly filled up with all sorts of dander! Emptying it out was very easy, which I appreciated. Another thing thing that I loved was that this vacuum didn’t get caught on the fringe on the rug (something most vacuums always do, causing me to turn them off, & avoid the fringe all together), and I loved how easy it was to get underneath low, heavy furniture like the sofa! I’d score the V9 a 10/10 for carpet/heavy wool rugs
The next place I went was on the hardwood floor. Wow! It was getting the floor spotless. From the kitten hair tumbleweeds in the corners by the baseboards, to kibble that spilled out of a dog dish! All of it sucked right up into the dust canister, ready to empty! I was able to vacuum the wooden stairs, which really made my happy and cut down my usual cleaning time.
10/10 on hardwood!
The next test was on the marble floors. This vacuum was so powerful, it even left the grout clean! It took all the dirt, hair, random kibble, & cat litter and left the floors looking better than they do when I sweep.
On Tile this was a 10/10
I tested it on the cowhide rug, which has never been successfully cleaned by any vacuum. This one cleaned it without sucking up the actual hide and causing frustration. It looks clean and new again. 10/10
A few wonderful things to add are
1. The noise was low. I vacuumed without the the dog that is here barking, and was able to vacuum near small kittens without anyone being terrified. That alone makes the V9 a cut above the rest, because now I do not need to worry about freaking the animals out when I want to get things tidy.
2. This amazing motorbar cleaner head was able to not suck up a cat toy that was nearby!
The attachments for the hair screw were amazing. I was able to get every single hair off a velvet ottoman that a cat slept on. It worked better than the sticky rollers for hair!
The filtration was amazing. The V9 picked everything that you don’t want on the floor, curtains, and furniture up, and made it easy to dump out without a mess!
The battery was great. Charging was easy, and I love that you can see how much charge you have… just like a cell phone! Charging seemed pretty quick. The vacuum kept the same strong power the entire time I used it… which was all the way to the end of the battery!
I volunteer with animals, so there are always a good amount of cats and dogs in my home, and it can be a lot of mess, especially in the summer (aka shedding season).
I put this vacuum to the test first on my Persian rugs. I can say without a doubt that this vacuum humbled me. My rug didn’t appear filthy when I started to vacuum, but the canister quickly filled up with all sorts of dander! Emptying it out was very easy, which I appreciated. Another thing thing that I loved was that this vacuum didn’t get caught on the fringe on the rug (something most vacuums always do, causing me to turn them off, & avoid the fringe all together), and I loved how easy it was to get underneath low, heavy furniture like the sofa! I’d score the V9 a 10/10 for carpet/heavy wool rugs
The next place I went was on the hardwood floor. Wow! It was getting the floor spotless. From the kitten hair tumbleweeds in the corners by the baseboards, to kibble that spilled out of a dog dish! All of it sucked right up into the dust canister, ready to empty! I was able to vacuum the wooden stairs, which really made my happy and cut down my usual cleaning time.
10/10 on hardwood!
The next test was on the marble floors. This vacuum was so powerful, it even left the grout clean! It took all the dirt, hair, random kibble, & cat litter and left the floors looking better than they do when I sweep.
On Tile this was a 10/10
I tested it on the cowhide rug, which has never been successfully cleaned by any vacuum. This one cleaned it without sucking up the actual hide and causing frustration. It looks clean and new again. 10/10
A few wonderful things to add are
1. The noise was low. I vacuumed without the the dog that is here barking, and was able to vacuum near small kittens without anyone being terrified. That alone makes the V9 a cut above the rest, because now I do not need to worry about freaking the animals out when I want to get things tidy.
2. This amazing motorbar cleaner head was able to not suck up a cat toy that was nearby!
The attachments for the hair screw were amazing. I was able to get every single hair off a velvet ottoman that a cat slept on. It worked better than the sticky rollers for hair!
The filtration was amazing. The V9 picked everything that you don’t want on the floor, curtains, and furniture up, and made it easy to dump out without a mess!
The battery was great. Charging was easy, and I love that you can see how much charge you have… just like a cell phone! Charging seemed pretty quick. The vacuum kept the same strong power the entire time I used it… which was all the way to the end of the battery!
I would highly recommend this V9 to anyone. It’s perfect for pets, it’s quiet, it can be used on so many surfaces, and it’s powerful. I still can’t figure out how a vacuum so lightweight can clean better than anything I’ve ever used (including a shop vac)!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Retired for good
Verified Purchase:Yes
So much lighter than I thought. Now the grandkids can vacuum for me!
Written by a customer while visiting Dyson