Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(345 Reviews)
Open Ratings Snapshot
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product. 
(
162 out of 214
)
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Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
3 out of 5
3
Sad suction
on November 26, 2025
Posted by: Sherry
Verified Purchase:Yes
I find that my cheaper brand vacuumed up better on my hardwood floors. With the dyson, I have to lift it up to pick up items.
Response from DysonBy Dyson Customer ServiceDecember 2, 2025
Thank you for sharing your feedback. We’re sorry to hear that the suction performance on your hardwood floors has not met your expectations and that you’ve had to lift the vacuum to pick up items. Please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love my V9 Stick!
on November 30, 2025
Posted by: Bernie
Verified Purchase:Yes
Finally own a Dyson Stick! Still getting used to no cord to worry about and I love being able ot maneuver everywhere without stopping to move the plug. the V9 is light enough for my arthritic hands to sweep the stairs and the car! Also so easy to empty. Good performance and I Love it so far.
Response from DysonBy Dyson Customer ServiceDecember 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your Dyson V9 Stick and the freedom of cordless cleaning. It’s wonderful to know that its lightweight design makes it comfortable for your arthritic hands and easy to use on stairs and in the car. We’re glad the performance and simple emptying system have met your expectations and made cleaning more convenient. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Dog mom of 4- lifesaver!
on December 6, 2025
Posted by: Mrsdoing
Gender:Female
Verified Purchase:Yes
I have four dogs and three cats and as you can imagine the fur is never ending. It is such a pain to grab my big vacuum, plug it in, lug it around, it takes forever. With this vacuum i am done in 5-7 minutes. My back is forever thankful
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceDecember 6, 2025
Thank you for sharing your feedback. We are so pleased to hear that your Dyson has been a lifesaver in managing the endless fur from your four dogs and three cats, making cleaning quick and easy while saving your back from the strain of using a larger vacuum. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Wet Mop Bad News
on February 14, 2026
Posted by: Donna 70
Gender:Female
Verified Purchase:Yes
Vacuum works fine. The wet mop is a mess distributing too much water, it then can’t soak it up. Quite disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceFebruary 15, 2026
Hello there, thank you for sharing your feedback. We're sorry to hear that your wet mop is distributing too much water and not soaking it up as expected, this isn't the experience we aim for. If you need assistance, please reach us via live chat (http://ms.spr.ly/6424QTGuq) or call support at 866-693-9766. We're here to help find a solution and restore your confidence in your Dyson.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Powerful suction, great attachments, easy to use
on July 10, 2025
Posted by: MLBelAir
[This review was collected as part of a promotion.] I was amazed that the suction power of this Dyson V9 is as good or better than the corded vac I used (and NO BAGS to buy). I just take it off the wall charger and start cleaning! It is lightweight and easily pivots into those corners. The filtration system is excellent as the dust bin fills up quickly and emptying the bin is a breeze. The LCD screen lets you set the power level and tells uou how many minutes remaining at that level and the battery gives you ample time to clean! Best yet the handheld powered attachment suction is as powerful as the vac and eliminates the need for multiple vacs- does a great job on stairs and upholstery. This cuts my cleaning time and makes it much easier!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Lightweight, powerful, and truly thoughtful design
on July 10, 2025
Posted by: Nathy Queen
Gender:Female
[This review was collected as part of a promotion.] I have two cats and deal with dust allergies, so I’m usually skeptical—but the Dyson V9 genuinely impressed me. It’s lightweight, powerful, and picked up pet hair and fine dust effortlessly. The filtration made a noticeable difference in how the air feels, and the attachments are super convenient—I even use them in my car. My only wish? A little more battery life. But overall, it’s an excellent vacuum.
I would recommend this to a friend!
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Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great overall
on July 22, 2025
Posted by: Josh
[This review was collected as part of a promotion.] I’ve been using this product for 2 weeks and completely satisfied with the product, it has a long battery life, and it’s extremely versatile which is nice for cleaning up different areas of my apartment, and even taking it out to my car since it can be detached, it’s also a quiet vacuum which is a plus, high recommend this product
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Compact and Lightweight
on July 22, 2025
Posted by: Aaron
Gender:Male
[This review was collected as part of a promotion.] I have had this product for a few days and absolutely love this product. I like how lightweight and easy to assemble. It has
great suction power, and the
attachments are nice a nice
touch for hard to reach areas.
My only concern is that I wish the battery life was a bit longer.
Written by a customer while visiting Dyson
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