Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Maggie
Gender:Female
Verified Purchase:Yes
I love Dyson products, and waited to afford the V9 on sale. I'm sort of disappointed in the design. The intake opening into the dust bin clogs with accumulated dust & debris upon every use. I've used it a half-dozen time since purchasing it and this happens every single time.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 13, 2026
Hi, thank you for sharing your thoughtful feedback and for choosing Dyson. We appreciate your support and understand that using the V9 hasn’t been exactly as you’d hoped due to the dust bin intake clogging. We’re here to help and always value insights from owners like you, as they help us improve. If you’d like to open up with us further, our chat and phone support teams are ready to assist and find a solution, so you can get the very best from your Dyson machine. Your satisfaction means a lot to us, and we’re committed to helping enhance your experience. Thanks again for letting us know your thoughts!
Written by a customer while visiting Dyson
Posted by: Tennis ball
Gender:Male
Verified Purchase:Yes
Only works well on high which only last 6 minutes
Not enough time for me so I’ve returned it
Will use a electric one for now
Great for apartment not a home
Not enough time for me so I’ve returned it
Will use a electric one for now
Great for apartment not a home
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 13, 2026
Thank you for sharing your feedback with us. We’re sorry to hear the run time didn’t meet your needs and that the machine only performed well for you on the highest setting. We understand how frustrating that can be, especially when it impacts your ability to use it the way you expected. We appreciate you giving it a try and letting us know why it wasn’t the right fit for your home. Your comments are valuable and help us continue improving our products and user experience. If you’d like any assistance exploring other options or have questions in the future, please feel free to reach out to us via live chat or phone support. Our team is always here to help.
Written by a customer while visiting Dyson
Posted by: Tony47
Verified Purchase:Yes
The vacuum cleaner easily runs out of battery even it is idle. Thanks
Response from DysonBy Dyson Customer Service, February 12, 2026
Hi there, thank you for sharing your feedback. We’re truly sorry your vacuum’s battery is discharging even when it’s idle, and we understand how this could affect your cleaning routine. Your experience matters to us, and we encourage you to reach out on live chat or call so we can explore the best solution for your situation and get your vacuum running as it should. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I have difficulty getting the sweeper attachment off to empty dirt collector and have to reach deep in dirt collector to get clumps of dog hair out. Also doesn’t do well picking up cat litter. Hand vacuum does pick litter up well.
Response from DysonBy Dyson Customer Service, February 11, 2026
Thank you for sharing your experience with us. Your feedback helps us understand exactly where we can enhance your experience, and we truly value the time you took to share it. We would love the opportunity to support you further and explore solutions that can make your use of the product smoother and more enjoyable, and our live chat or voice support team is ready to assist whenever you feel comfortable reaching out. Connecting with us directly will allow us to guide you step by step and ensure you get the best performance from your tools. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Thank you again for your thoughtful input.
Written by a customer while visiting Dyson
Posted by: G from Detroit
Verified Purchase:Yes
I love the performance and maneuverability. There is a difference between this the V 9 and my V7. More power, quieter and handles r.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi there, thank you for such a lovely review! We’re delighted you’re enjoying the power and quiet performance of your new sweeper. It’s great to hear it stands out compared to your V7. If you ever have questions or want tips to make the most of it, our live chat and support team are just a message or a call away.
Written by a customer while visiting Dyson
Posted by: Teddy's girl
Gender:Female
Verified Purchase:Yes
I find it hard to release the main motor piece to the long tube. I have arthritis and can't pull both sections at the same time. It fills easily and I have to empty many times. It is, however, lightweight and maneuvers easily. I totally LOVE that it's cordless. The sound is not bad at all.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you for leaving your review and sharing your experience with your Dyson cordless machine. We're glad to hear you love the cordless design, the lightweight feel, and how easily it maneuvers. Those are features we’re proud of! We appreciate you letting us know about the difficulty with releasing the main motor piece and frequent emptying, especially as you manage arthritis. We want your daily use to be as comfortable as possible, so we invite you to contact our live chat or voice support team, who are ready and waiting to help find ways to suit your needs. Your satisfaction is important to us, and we're here to support you in getting the most from your Dyson. Thank you again for your valuable feedback—we’re excited to help make your experience even better!
Written by a customer while visiting Dyson
Posted by: Coco
Verified Purchase:Yes
Very difficult to remove container holding dust and dirt.
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you so much for sharing your feedback with us; we truly appreciate it. We’re sorry to hear that removing the container holding dust and dirt is proving difficult, and we completely understand how frustrating that can be. Please know your concern is noted, and we're grateful you brought it to our attention. If you experience any performance issues or need extra help, we encourage you to contact us via live chat or call; our team is always happy to assist. Thank you again for letting us know; we’re always working to make things better for you.
Written by a customer while visiting Dyson
Posted by: Lisa
Verified Purchase:Yes
I was not convinced this vacuum was going to do the job until I vacuumed the first room, looked at the filter and noticed it was full. I am now very excited to get to my other rooms, cars etc. Thank you!
Response from DysonBy Dyson Customer Service, February 8, 2026
Thank you so much for sharing your experience! There's nothing like seeing that filter fill up to prove a machine's worth. We’re glad you’re part of the Dyson family and hope you enjoy cleaning every corner. If you ever need support or advice, you know where to find us.
Written by a customer while visiting Dyson