Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Not a fan
Gender:Female
Verified Purchase:Yes
I returned this. A part fell out when I opened it and would not back together.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 10, 2026
Thank you for sharing your experience. We're sorry to hear that a part fell out when you opened the vacuum and could not be reassembled. We understand how disappointing that must have been, especially when you were looking forward to using your new machine. We appreciate your feedback and regret that we weren't able to provide the experience you expected.
Written by a customer while visiting Dyson
Posted by: THE BOMBSHELL
Gender:Female
Verified Purchase:Yes
I purchased mine approximately. I’m one month ago in the first place I did was use it in my bedroom. I am a cancer survivor and has lost all my hair. It came back curly but then recently I started losing hair again and there was a lot that you couldn’t see on the floor so when I use my vacuum for the first time I t picked up a lot of hair. it did a wonderful job. I love that it’s very lightweight and get the job done. the suction is wonderful. The only regret I have is that I did not yet the parts so I could hang on the wall
Response from DysonBy Dyson Customer Service, July 6, 2026
Greetings! We are glad to see the amazing feedback you have shared. It is wonderful to hear that our lightweight vacuum did such a fantastic job picking up hair from your bedroom floor with its powerful suction. We completely understand your regret about missing the wall mount parts to hang it up easily. Please reach out to our team so that we can help you look into getting those parts for your convenience.
Written by a customer while visiting Dyson
Posted by: Livi
Verified Purchase:Yes
The canister clogs and isn’t a good design at all. The v7 and v8 is much easier.
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you for sharing your feedback regarding the canister design and how it compares to the V7 and V8 models. We assure you your input is valuable and has been shared directly with our design team for future product improvements. For any ongoing performance or clogging issues, please contact us via live chat or phone-1-866-693-9766, where our agents will gladly assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Verified Purchase:Yes
Its a great, lightweight stick vac. The submarine attachment cleaned my kitchen floor.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 15, 2026
Thank you for sharing your experience, and we are glad to hear that your Dyson V9 Submarine is performing so well for you. We are delighted that its lightweight design and Submarine attachment are delivering excellent cleaning results on your kitchen floor, and we appreciate you taking the time to share this positive feedback.
Written by a customer while visiting Dyson
Posted by: Nanette
Gender:Female
Verified Purchase:Yes
So far I am not having a positive experience. I don’t know what I’m doing wrong or if the machine is defective. It does not pick up anything, not even sand. Just move it around! For the amount of money I paid I expected something effective!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 11, 2026
Thank you for your feedback, and we apologize that your machine is not meeting performance expectations. We understand your concern when an investment does not pick up debris effectively, and we assure you we want to make this right. If you continue to face performance issues, please contact us via live chat or phone-1-866-693-9766, so our agents can immediately troubleshoot and assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Happy Camper
Gender:Male
Verified Purchase:Yes
I’ve used the Dyson V9 Motorbar primarily on laminate and tile floors in a small home, and it’s the best vacuum I’ve owned. The suction power is excellent, and the Motorbar does a great job with hair detangling. Maneuverability is one of its strongest features—it easily gets along edges and into tight areas.
Battery life has been very good for my needs. On Eco mode, I can vacuum my entire home on a single charge. Maintenance is simple, and overall performance has been reliable.
The noise level is reasonable and not excessive. I also use it on a bathroom rug, where the lowest power setting actually works best because the vacuum has such strong suction.
I was so impressed with the vacuum that I ended up showing it to a home warranty technician while he was working in my house. He was holding his tools in one hand and trying the V9 Motorbar with the other. He immediately noticed the strong suction and how easy it was to maneuver, especially along floor edges.
We purchased ours on sale, which made it an even better value. For laminate, tile, rugs, pet hair, and everyday cleaning, I would highly recommend the Dyson V9 Motorbar. It has exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: AAAA
Gender:Female
Verified Purchase:Yes
I think the compatibility and functionality will be perfect for our new home. Easy to operate and easy to maintain/clean.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 20, 2026
We are thrilled to hear that you are so impressed with your new machine! Thank you so much for sharing this wonderful feedback. We are glad to know that the compatibility, ease of operation, and simple maintenance are a perfect fit for your beautiful new home. Welcome to the family, and thank you again for choosing us!
Written by a customer while visiting Dyson
Posted by: Iseldagg
Gender:Female
Verified Purchase:Yes
I find myself wanting to vacuum just about every day. Something I did tested before I got the Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 19, 2026
Thank you so much for the kind words! We really appreciate the great feedback. If anything comes up or you need support, we've got your back.
Written by a customer while visiting Dyson