Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Bob27.5
Gender:Male
Verified Purchase:Yes
Purchased to replace a decade old earlier cordless model. The ability to choose suction levels vs. run time is great! Let’s me hit the travel paths to greater effect. The submarine head is so ridiculously easy to use. Only requires same movement and rhythm as simply dry vacuuming. The solution tank will appear too small but the machine meters it out very effectively to let you wash a far larger area than you would think possible. Very happy with this machine/purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, August 27, 2026
Thank you for sharing your feedback! We love hearing how your new Dyson is helping make everyday cleaning easier. It's great to know the customizable suction modes are working well for your needs and that the Submarine™ head has impressed you with its ease of use and cleaning performance. We're especially glad the solution tank delivered more cleaning coverage than expected. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: LRS1
Verified Purchase:Yes
It is very easy to maneuver around tight corners. Very light. Love the easy way to empty. Very quiet
Written by a customer while visiting Dyson
Posted by: meadowridgeclub
Verified Purchase:Yes
Good Vac, should come with more than 1 filter because they have to dry for 24 hrs, doesnt like larger rocks, but overall satisfied. way smaller dust bin than the v8
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 31, 2026
Thank you for sharing your feedback. We are glad to hear you are happy with your vacuum's performance. We understand your concerns regarding the smaller dust bin compared to the V8 and the inconvenience of waiting for the filter to dry. We value your feedback and will share it with our team to help us improve our future product designs.
Written by a customer while visiting Dyson
Posted by: Not a fan
Gender:Female
Verified Purchase:Yes
I returned this. A part fell out when I opened it and would not back together.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 10, 2026
Thank you for sharing your experience. We're sorry to hear that a part fell out when you opened the vacuum and could not be reassembled. We understand how disappointing that must have been, especially when you were looking forward to using your new machine. We appreciate your feedback and regret that we weren't able to provide the experience you expected.
Written by a customer while visiting Dyson
Posted by: THE BOMBSHELL
Gender:Female
Verified Purchase:Yes
I purchased mine approximately. I’m one month ago in the first place I did was use it in my bedroom. I am a cancer survivor and has lost all my hair. It came back curly but then recently I started losing hair again and there was a lot that you couldn’t see on the floor so when I use my vacuum for the first time I t picked up a lot of hair. it did a wonderful job. I love that it’s very lightweight and get the job done. the suction is wonderful. The only regret I have is that I did not yet the parts so I could hang on the wall
Response from DysonBy Dyson Customer Service, July 6, 2026
Greetings! We are glad to see the amazing feedback you have shared. It is wonderful to hear that our lightweight vacuum did such a fantastic job picking up hair from your bedroom floor with its powerful suction. We completely understand your regret about missing the wall mount parts to hang it up easily. Please reach out to our team so that we can help you look into getting those parts for your convenience.
Written by a customer while visiting Dyson
Posted by: Livi
Verified Purchase:Yes
The canister clogs and isn’t a good design at all. The v7 and v8 is much easier.
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you for sharing your feedback regarding the canister design and how it compares to the V7 and V8 models. We assure you your input is valuable and has been shared directly with our design team for future product improvements. For any ongoing performance or clogging issues, please contact us via live chat or phone-1-866-693-9766, where our agents will gladly assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Verified Purchase:Yes
Its a great, lightweight stick vac. The submarine attachment cleaned my kitchen floor.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 15, 2026
Thank you for sharing your experience, and we are glad to hear that your Dyson V9 Submarine is performing so well for you. We are delighted that its lightweight design and Submarine attachment are delivering excellent cleaning results on your kitchen floor, and we appreciate you taking the time to share this positive feedback.
Written by a customer while visiting Dyson
Posted by: Nanette
Gender:Female
Verified Purchase:Yes
So far I am not having a positive experience. I don’t know what I’m doing wrong or if the machine is defective. It does not pick up anything, not even sand. Just move it around! For the amount of money I paid I expected something effective!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 11, 2026
Thank you for your feedback, and we apologize that your machine is not meeting performance expectations. We understand your concern when an investment does not pick up debris effectively, and we assure you we want to make this right. If you continue to face performance issues, please contact us via live chat or phone-1-866-693-9766, so our agents can immediately troubleshoot and assist you. Thank you again for your input.
Written by a customer while visiting Dyson