Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Snowball#2
Verified Purchase:Yes
I like the sweeper just wish the directions were a little easier to follow. I also wish the sweeper could stand up
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for taking the time to leave a review. We’re delighted you like the sweeper, but we apologise for any confusion the instructions may have caused. We also understand how handy it would be if the sweeper could stand up by itself. Your suggestions matter, and we’ll be sure to share them with our team. If you have any other questions or want tips on using your sweeper, please connect with us via live chat or phone.
Written by a customer while visiting Dyson
Posted by: JCStevens
Gender:Female
Verified Purchase:Yes
This vacuum sucks like a newborn baby! And not to mention the maneuverability and swiveling capability! The battery could have longer life, but honestly, it depends on how much suction you are looking for and the adjustment in setting to prolong battery life. The charger hangs on the wall, is compact, and provides a quick charge. Worth every single penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for your fantastic review! We're delighted you’re enjoying the strong suction, maneuverability, and convenient charging of your Dyson vacuum. We appreciate your feedback on battery life. It’s valuable as we continue to refine our technology. It’s great to hear your investment feels worthwhile. Thanks for choosing Dyson and sharing your experience with us!
Written by a customer while visiting Dyson
Posted by: Brew2
Verified Purchase:Yes
This vacuum makes cleaning a breeze. It is lightweight and picks up a lot of dirt and animal hair.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hello, thank you for sharing your feedback. We're delighted to hear that the Dyson V9 Motorbar is making cleaning a breeze for you, especially with its lightweight design and ability to pick up dirt and animal hair efficiently. This reflects our dedication to creating machines that simplify everyday cleaning and deliver impressive results on pet hair and debris. At Dyson, we focus on combining innovative technology with user-friendly features to ensure the best possible cleaning experience. Your comments encourage us to continue pushing the boundaries of performance and convenience. If you have any questions or need support in the future, please reach out to our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Lompoc
Verified Purchase:Yes
Not that impressed with this item. Must use the max setting to correctly clean my carpets, thus, item must be charged numerous times before I'm done vacuuming: takes hours to do my house.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us. We’re sorry to hear that you’ve had to rely on the max setting to clean your carpets and that the frequent recharging has made the process more time‑consuming than it should be. We appreciate you taking the time to let us know, as insights like yours help us continue improving our products and overall experience. To help make things better, we kindly ask that you reach out to us via live chat or phone support. Our team can take a closer look at your machine and provide personalized assistance to ensure you’re getting the best possible performance. Thank you again for your review and for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Posted by: Light and strong
Gender:Female
Verified Purchase:Yes
Very light works like a big vacuum without the cords
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 16, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar vacuum’s lightweight design is providing you with the power of a full-sized machine, without the inconvenience of cords. This level of performance reflects our commitment to developing innovative cleaning solutions that deliver strong suction and efficient dirt removal, all while being easy to use and manoeuvre. At Dyson, we aim to combine advanced technology with thoughtful design to make everyday cleaning effortless for our users. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it with us. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Donna 70
Gender:Female
Verified Purchase:Yes
Vacuum works fine. The wet mop is a mess distributing too much water, it then can’t soak it up. Quite disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 15, 2026
Hello there, thank you for sharing your feedback. We're sorry to hear that your wet mop is distributing too much water and not soaking it up as expected, this isn't the experience we aim for. If you need assistance, please reach us via live chat (http://ms.spr.ly/6424QTGuq) or call support at 866-693-9766. We're here to help find a solution and restore your confidence in your Dyson.
Written by a customer while visiting Dyson
Posted by: Cholla 42
Gender:Female
Verified Purchase:Yes
I am enjoying my Dyson V9. Didn't know how much dust I have in my house until I started using the V9. Really deep cleans. The cordless feature is the best.Couple of negatives:
Why does the plug go into the outlet sideways?It won't stay plugged in the outlet.
The wet feature does not work well on my tile floors because i have wide grout between tiles.
So it cleans on only the top of the tile not the grout.
As I said the earlier, the suction is amazing and really cleans my wood and tile floors.
Why does the plug go into the outlet sideways?It won't stay plugged in the outlet.
The wet feature does not work well on my tile floors because i have wide grout between tiles.
So it cleans on only the top of the tile not the grout.
As I said the earlier, the suction is amazing and really cleans my wood and tile floors.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 15, 2026
Thank you for your detailed feedback about your Dyson V9. We are glad to hear that you are enjoying the deep cleaning capability, cordless freedom, and powerful suction on both wood and tile floors. We also appreciate your input regarding the plug orientation and the performance of the wet feature on wide grout. Your insights help us identify areas for further improvement. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
4
Not perfect but works nicely for the price we paid
on February 14, 2026
Posted by: Dani
Gender:Female
Verified Purchase:Yes
Works great, lightweight, and like the countdown timer that lets you know how much vacuum time you have left. My han gets a little tired pressing the button down and you have to remove all attachments to empty the bin which isn’t ideal.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 14, 2026
Hello Dani, thank you for sharing your experience. We’re glad to hear the countdown timer and lightweight design work well for you. We understand that holding down the power button and needing to remove all attachments to empty the bin can be tiring and inconvenient, and we appreciate your feedback. It’s details like these that help us improve our products, so thank you for letting us know. If there’s anything else you’d like to share or if you need support, please reach out to us via live chat (http://ms.spr.ly/6424QrWdq) or call support at 866-693-9766. Our agents will be happy to assist you.
Written by a customer while visiting Dyson