Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
Loving my new Dyson cordless!!
on February 25, 2026
Posted by: Lou116
Gender:Male
Verified Purchase:Yes
I've only had the vacuum for a couple of weeks but have used it at least twice. Very satisfied with the way it picks up dirt. Haven't tried the wet attachment yet but will soon. Love the "snap-in" battery as my older Dyson cordless had two screws that had to be removed first. Just ordered a second battery as well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 26, 2026
We love that your new Dyson cordless is already winning you over after just a couple of weeks. The improvement to a “snap-in” battery makes swaps much more practical, so you can keep cleaning without the fuss. Your interest in the wet attachment is exciting, and we hope it adds another level of versatility to your routine.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great suction
on February 23, 2026
Posted by: Raquel
Gender:Female
Verified Purchase:Yes
I love my new Dyson. It has great suction. It is useful used in a smaller home. The battery does not last long on turbo suction, but the eco mode has great suction and gets the job done. I am grateful it went on sale. Otherwise, I would have gotten a different brand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Hi, thank you so much for sharing your experience — we really appreciate you taking the time to leave this feedback. It’s great to hear that you’re enjoying the strong suction and finding your new Dyson useful in a smaller home. We understand how important battery performance is, especially when using higher‑power modes, and we’re glad Eco mode is giving you the results you need. We’re also happy you were able to take advantage of the sale. If you ever have questions about getting the most out of your machine or need any support, we’re always here and happy to help.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Never clogs!
on February 23, 2026
Posted by: Shazam
Gender:Male
Verified Purchase:Yes
Hands down the best there is! We have 2 shedding dogs and one cat. This thing does an amazing job and never has any issues with all that hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you so much for sharing your experience! We're thrilled to hear your Dyson stands up to the challenge of two energetic dogs and a cat, especially when it comes to pet hair. Knowing our technology delivers reliable, clog-free performance for busy pet households means a lot to us. Your feedback inspires us to keep raising the bar. Thanks for choosing Dyson and for taking the time to leave your review!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
on February 22, 2026
Posted by: Snowball#2
Verified Purchase:Yes
I like the sweeper just wish the directions were a little easier to follow. I also wish the sweeper could stand up
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for taking the time to leave a review. We’re delighted you like the sweeper, but we apologise for any confusion the instructions may have caused. We also understand how handy it would be if the sweeper could stand up by itself. Your suggestions matter, and we’ll be sure to share them with our team. If you have any other questions or want tips on using your sweeper, please connect with us via live chat or phone.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Fantastic Product!
on February 22, 2026
Posted by: JCStevens
Gender:Female
Verified Purchase:Yes
This vacuum sucks like a newborn baby! And not to mention the maneuverability and swiveling capability! The battery could have longer life, but honestly, it depends on how much suction you are looking for and the adjustment in setting to prolong battery life. The charger hangs on the wall, is compact, and provides a quick charge. Worth every single penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for your fantastic review! We're delighted you’re enjoying the strong suction, maneuverability, and convenient charging of your Dyson vacuum. We appreciate your feedback on battery life. It’s valuable as we continue to refine our technology. It’s great to hear your investment feels worthwhile. Thanks for choosing Dyson and sharing your experience with us!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great features
on February 18, 2026
Posted by: Brew2
Verified Purchase:Yes
This vacuum makes cleaning a breeze. It is lightweight and picks up a lot of dirt and animal hair.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hello, thank you for sharing your feedback. We're delighted to hear that the Dyson V9 Motorbar is making cleaning a breeze for you, especially with its lightweight design and ability to pick up dirt and animal hair efficiently. This reflects our dedication to creating machines that simplify everyday cleaning and deliver impressive results on pet hair and debris. At Dyson, we focus on combining innovative technology with user-friendly features to ensure the best possible cleaning experience. Your comments encourage us to continue pushing the boundaries of performance and convenience. If you have any questions or need support in the future, please reach out to our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
on February 17, 2026
Posted by: Lompoc
Verified Purchase:Yes
Not that impressed with this item. Must use the max setting to correctly clean my carpets, thus, item must be charged numerous times before I'm done vacuuming: takes hours to do my house.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us. We’re sorry to hear that you’ve had to rely on the max setting to clean your carpets and that the frequent recharging has made the process more time‑consuming than it should be. We appreciate you taking the time to let us know, as insights like yours help us continue improving our products and overall experience. To help make things better, we kindly ask that you reach out to us via live chat or phone support. Our team can take a closer look at your machine and provide personalized assistance to ensure you’re getting the best possible performance. Thank you again for your review and for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Best light vacumn works great easy to grab
on February 16, 2026
Posted by: Light and strong
Gender:Female
Verified Purchase:Yes
Very light works like a big vacuum without the cords
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 16, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar vacuum’s lightweight design is providing you with the power of a full-sized machine, without the inconvenience of cords. This level of performance reflects our commitment to developing innovative cleaning solutions that deliver strong suction and efficient dirt removal, all while being easy to use and manoeuvre. At Dyson, we aim to combine advanced technology with thoughtful design to make everyday cleaning effortless for our users. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it with us. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
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