Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: KT37
Verified Purchase:Yes
This is a really great product. Two areas I'm not the happiest with:
1. You have to hold down the button while you vacuum - not awful, but not my favorite
2. The mop doesn't heat the water up and it states that you can use a cleaning solution, but it's not meant to. So the mop just gets things wet and doesn't sanitize.
1. You have to hold down the button while you vacuum - not awful, but not my favorite
2. The mop doesn't heat the water up and it states that you can use a cleaning solution, but it's not meant to. So the mop just gets things wet and doesn't sanitize.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 27, 2026
Hi there, thank you so much for sharing your feedback with us. We truly appreciate the time you took to leave a review, and we’re glad you gave us the opportunity to understand your experience better. Our team would love to connect with you directly, so we can understand your concerns more personally and make your experience even better. If you’re comfortable, we warmly invite you to reach out to our live chat or call support team, where a specialist will be ready to assist you in real time and ensure you get the most from your product. Your satisfaction means a lot to us, and we’re committed to helping you enjoy every moment with your Dyson.
Written by a customer while visiting Dyson
Posted by: Lora
Verified Purchase:Yes
I have been using this for a few weeks now and am very happy with how light and powerful it is. It has to be emptied often because the collection cup is so small but that's manageable. It's great for small areas.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 27, 2026
Thank you so much for your review and 5-star rating! We’re delighted to hear you’re enjoying your Dyson vacuum’s lightweight design and powerful performance. Your feedback about the collection cup is spot on. A smaller size means it’s easy to handle and perfect for quick clean-ups in small spaces. We appreciate your insights and are glad our engineering helps make your cleaning routine easier. If you ever have more feedback or questions, we’re here for you. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Lou116
Gender:Male
Verified Purchase:Yes
I've only had the vacuum for a couple of weeks but have used it at least twice. Very satisfied with the way it picks up dirt. Haven't tried the wet attachment yet but will soon. Love the "snap-in" battery as my older Dyson cordless had two screws that had to be removed first. Just ordered a second battery as well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 26, 2026
We love that your new Dyson cordless is already winning you over after just a couple of weeks. The improvement to a “snap-in” battery makes swaps much more practical, so you can keep cleaning without the fuss. Your interest in the wet attachment is exciting, and we hope it adds another level of versatility to your routine.
Written by a customer while visiting Dyson
Posted by: Raquel
Gender:Female
Verified Purchase:Yes
I love my new Dyson. It has great suction. It is useful used in a smaller home. The battery does not last long on turbo suction, but the eco mode has great suction and gets the job done. I am grateful it went on sale. Otherwise, I would have gotten a different brand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Hi, thank you so much for sharing your experience — we really appreciate you taking the time to leave this feedback. It’s great to hear that you’re enjoying the strong suction and finding your new Dyson useful in a smaller home. We understand how important battery performance is, especially when using higher‑power modes, and we’re glad Eco mode is giving you the results you need. We’re also happy you were able to take advantage of the sale. If you ever have questions about getting the most out of your machine or need any support, we’re always here and happy to help.
Written by a customer while visiting Dyson
Posted by: Shazam
Gender:Male
Verified Purchase:Yes
Hands down the best there is! We have 2 shedding dogs and one cat. This thing does an amazing job and never has any issues with all that hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you so much for sharing your experience! We're thrilled to hear your Dyson stands up to the challenge of two energetic dogs and a cat, especially when it comes to pet hair. Knowing our technology delivers reliable, clog-free performance for busy pet households means a lot to us. Your feedback inspires us to keep raising the bar. Thanks for choosing Dyson and for taking the time to leave your review!
Written by a customer while visiting Dyson
Posted by: Snowball#2
Verified Purchase:Yes
I like the sweeper just wish the directions were a little easier to follow. I also wish the sweeper could stand up
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for taking the time to leave a review. We’re delighted you like the sweeper, but we apologise for any confusion the instructions may have caused. We also understand how handy it would be if the sweeper could stand up by itself. Your suggestions matter, and we’ll be sure to share them with our team. If you have any other questions or want tips on using your sweeper, please connect with us via live chat or phone.
Written by a customer while visiting Dyson
Posted by: JCStevens
Gender:Female
Verified Purchase:Yes
This vacuum sucks like a newborn baby! And not to mention the maneuverability and swiveling capability! The battery could have longer life, but honestly, it depends on how much suction you are looking for and the adjustment in setting to prolong battery life. The charger hangs on the wall, is compact, and provides a quick charge. Worth every single penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for your fantastic review! We're delighted you’re enjoying the strong suction, maneuverability, and convenient charging of your Dyson vacuum. We appreciate your feedback on battery life. It’s valuable as we continue to refine our technology. It’s great to hear your investment feels worthwhile. Thanks for choosing Dyson and sharing your experience with us!
Written by a customer while visiting Dyson
Posted by: Brew2
Verified Purchase:Yes
This vacuum makes cleaning a breeze. It is lightweight and picks up a lot of dirt and animal hair.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hello, thank you for sharing your feedback. We're delighted to hear that the Dyson V9 Motorbar is making cleaning a breeze for you, especially with its lightweight design and ability to pick up dirt and animal hair efficiently. This reflects our dedication to creating machines that simplify everyday cleaning and deliver impressive results on pet hair and debris. At Dyson, we focus on combining innovative technology with user-friendly features to ensure the best possible cleaning experience. Your comments encourage us to continue pushing the boundaries of performance and convenience. If you have any questions or need support in the future, please reach out to our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson