Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: V9 sub
Verified Purchase:Yes
I had been using a stick corded vacuum. This Dyson is like night and day different. I would highly recommend it.
Response from DysonBy Dyson Customer Service, March 4, 2026
Hi there, we really appreciate you taking the time to share this. It’s fantastic to hear how much easier cleaning feels with your Dyson. If you ever need tips or support, our team is just a click or call away we love helping owners get the most from their machines.
Written by a customer while visiting Dyson
Posted by: Mjmorton
Verified Purchase:Yes
The wet part of the mop is horrible! Does not do a good job at all. The vacuum part is good.
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you for sharing your honest feedback with us. We are delighted to hear that you’re happy with the vacuum function—it’s great to know it’s making a difference in your cleaning routine. We also appreciate your thoughts on the mop feature and take your comments seriously, as they help us improve our technology. Your experience matters to us, and we’re constantly working on ways to make every part of our machines meet your expectations. If you have any further thoughts or suggestions, we’d love to hear from you, your insights help shape the future of Dyson products.
Written by a customer while visiting Dyson
Posted by: Happy
Gender:Female
Verified Purchase:Yes
This vacuum cleaner is so light weight. It has good suction. Easy to change the attachments. Easy to remove the dust and dirt. I love my new Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your feedback! We're delighted to hear that you find your new Dyson lightweight, powerful, and easy to use. It's great to know you enjoy switching attachments and cleaning the machine. We're glad you love your Dyson, your satisfaction means a lot to us!
Written by a customer while visiting Dyson
Posted by: SG Prime
Verified Purchase:Yes
Bought this recently. Really like it. But it needs to come with a spare battery or at least information to get another battery.
Suction is really good, but 6 minutes on high is a little hard to manage your clean up and then wait an hour for recharge.
Love the tool. Needs help with battery. Heck, most battery operated tools let you purchase a spare to keep your tool operational!
Otherwise, love the tool
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your thoughts. We’re glad you love the tool and appreciate its strong suction, but understand how a short battery life and long recharge time can make cleaning harder. We agree that having the option to purchase a spare battery would help keep your tool running without interruption, and your feedback is important to us. If you need assistance or want to discuss spare batteries or other support, please contact us by phone at 1-866-693-9766 or via Live Chat at http://ms.spr.ly/6421QeTK5 .
Written by a customer while visiting Dyson
Posted by: Kjpm
Gender:Female
Verified Purchase:Yes
Bought this as a replacement for a Dyson animal version. This is a much better vacuum! Love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you so much for sharing your feedback with us. We’re really glad to hear that your new vacuum has been such a great upgrade from your previous Dyson Animal and that you’re loving the performance. It means a lot that you took the time to let us know, and we truly appreciate your kind words.
Written by a customer while visiting Dyson
Posted by: Amy W.
Gender:Female
Verified Purchase:Yes
Love this vacuum. I needed something lightweight and it fit the bill. I do have to empty the dust bin very frequently. Since my house is so dirty I also have to clean the filter frequently but it’s so easy to do.
The screen is great — tells me exactly how much battery is left; when I need to clean the filter; and when the airflow is blocked.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for your feedback! We're thrilled to hear that your Dyson fits your need for a lightweight vacuum and makes maintenance easy, even with frequent cleaning. It's great that the screen helps you keep track of the battery, filter cleaning, and airflow issues. Your satisfaction is important to us, and we're glad your Dyson is making cleaning more convenient for you!
Written by a customer while visiting Dyson
Posted by: Tracy63
Verified Purchase:Yes
I love the weight as it is not heavy like in the past. I wish it had a light on it. Battery is good and last. Good at maneuvering around corners
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you for sharing your feedback with us. We are pleased to hear you appreciate the lighter weight, excellent battery life, and how easily your vacuum maneuvers around corners. Your suggestion about adding a light is valuable, and we are noting it as important feedback as we continue working to enhance our products. Your experience matters to us, and we are committed to making sure Dyson continues to meet your needs. Thank you again for helping us improve.
Written by a customer while visiting Dyson
Posted by: Girl mom
Verified Purchase:Yes
This is my 3rd Dyson. It’s not my favorite. The dust collector is so small, I have to empty twice before finishing my house. This is my 3rd cordless vacuum. This is my least favorite. I hate how the dust collector empties also.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 27, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that the Dyson V9 Motorbar hasn’t met your expectations, especially regarding the dust collector size and emptying process. We understand how inconvenient this must be, particularly when cleaning your whole house requires emptying the collector multiple times. Please be assured that we are here to support you, and would be happy to assist you in resolving any concerns. We kindly request you to contact us through Dyson live chat or Dyson phone support, where our team can look into the issue in detail and guide you through possible solutions. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring you receive the assistance you need.
Written by a customer while visiting Dyson