Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Connie
Verified Purchase:Yes
Very happy with the vacuum so far. Don't know what you want.
Response from DysonBy Dyson Customer Service, March 8, 2026
Thank you so much for sharing your feedback ! We are delighted to hear that you’re enjoying your new vacuum and that it is performing well for you. Your satisfaction means everything to us, and knowing our technology is making a positive difference in your home truly inspires our team. If you ever have any questions or want tips to get even more from your Dyson, we are always here to help. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: AColetta
Gender:Female
Verified Purchase:Yes
I love this vacuum it is so easy to push around but gets the job done I can’t say enough how much I love it
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you so much for sharing your experience with your Dyson vacuum. We are delighted to hear that you find it easy to use and effective at cleaning your home. Your positive feedback on Bazaarvoice means a great deal to us. It encourages our team to continue designing products that are simple to use and deliver great results. If you ever have more thoughts or suggestions, we would love to hear from you. Thank you again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: TJW2424
Gender:Male
Verified Purchase:Yes
This vacuum combo was on sale so I gave it a try and I'm a bit disappointed. The mop head will leak if you leave water in the bottle so you can't pre-fill so it's ready for the next run. The mop itself doesn't have much weight to put pressure on the floor and scrub spots. The regular vacuum head is okay but struggles with thicker carpet. The attachments are the best part of this kit.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 5, 2026
Hi there, thank you for sharing your feedback and giving our vacuum combo a try. We're sorry to hear the mop's water bottle and cleaning performance haven’t met your expectations especially with carpets and stuck-on spots. It's great to know you’ve found value in the attachments, though. If we can help troubleshoot or if you’d like tips to get the most from your machine, please reach out to our support team via live chat or phone. We’re here to help.
Written by a customer while visiting Dyson
Posted by: V9 sub
Verified Purchase:Yes
I had been using a stick corded vacuum. This Dyson is like night and day different. I would highly recommend it.
Response from DysonBy Dyson Customer Service, March 4, 2026
Hi there, we really appreciate you taking the time to share this. It’s fantastic to hear how much easier cleaning feels with your Dyson. If you ever need tips or support, our team is just a click or call away we love helping owners get the most from their machines.
Written by a customer while visiting Dyson
Posted by: Mjmorton
Verified Purchase:Yes
The wet part of the mop is horrible! Does not do a good job at all. The vacuum part is good.
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you for sharing your honest feedback with us. We are delighted to hear that you’re happy with the vacuum function—it’s great to know it’s making a difference in your cleaning routine. We also appreciate your thoughts on the mop feature and take your comments seriously, as they help us improve our technology. Your experience matters to us, and we’re constantly working on ways to make every part of our machines meet your expectations. If you have any further thoughts or suggestions, we’d love to hear from you, your insights help shape the future of Dyson products.
Written by a customer while visiting Dyson
Posted by: Happy
Gender:Female
Verified Purchase:Yes
This vacuum cleaner is so light weight. It has good suction. Easy to change the attachments. Easy to remove the dust and dirt. I love my new Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your feedback! We're delighted to hear that you find your new Dyson lightweight, powerful, and easy to use. It's great to know you enjoy switching attachments and cleaning the machine. We're glad you love your Dyson, your satisfaction means a lot to us!
Written by a customer while visiting Dyson
Posted by: SG Prime
Verified Purchase:Yes
Bought this recently. Really like it. But it needs to come with a spare battery or at least information to get another battery.
Suction is really good, but 6 minutes on high is a little hard to manage your clean up and then wait an hour for recharge.
Love the tool. Needs help with battery. Heck, most battery operated tools let you purchase a spare to keep your tool operational!
Otherwise, love the tool
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your thoughts. We’re glad you love the tool and appreciate its strong suction, but understand how a short battery life and long recharge time can make cleaning harder. We agree that having the option to purchase a spare battery would help keep your tool running without interruption, and your feedback is important to us. If you need assistance or want to discuss spare batteries or other support, please contact us by phone at 1-866-693-9766 or via Live Chat at http://ms.spr.ly/6421QeTK5 .
Written by a customer while visiting Dyson
Posted by: Kjpm
Gender:Female
Verified Purchase:Yes
Bought this as a replacement for a Dyson animal version. This is a much better vacuum! Love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you so much for sharing your feedback with us. We’re really glad to hear that your new vacuum has been such a great upgrade from your previous Dyson Animal and that you’re loving the performance. It means a lot that you took the time to let us know, and we truly appreciate your kind words.
Written by a customer while visiting Dyson