Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: The Kid
Gender:Male
Verified Purchase:Yes
I’ve had my new Dyson for about a month and have been very satisfied. The 3 suction levels has been much appreciated.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 4, 2026
Thank you so much for sharing this with us. We’re really glad to hear your new Dyson has been treating you well. Those three suction modes can make everyday cleaning feel a lot more flexible, and it’s great to know they’re making a difference for you. We appreciate you taking the time to leave a review.
Written by a customer while visiting Dyson
Posted by: Rosy
Verified Purchase:Yes
I had a Dyson 8 before my last apartment burned in the Palisades fire. I purchased other household items to clean floors and other surfaces, but the Dyson 9’has every functional attachments I will ever need, with great suction to tackle all my dusty windowsills and floorboards.
I can also use the smaller version to vacuum my car. The is the best cleaning device I’ve used. And the battery lasts long enough to clean all surfaces at once. And the main barrel of the vacuum is easy to release and dump out the dust and hair. It also charges fast.
I love it. The suction is strong for this type of vacuum. And it’s ergonomically designed, colorful and easy to use.
It’s perfect for me.
Response from DysonBy Dyson Customer Service, April 6, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that your Dyson is providing you with a great experience, and it helps you to complete your daily cleaning tasks so easily. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Karin
Gender:Female
Verified Purchase:Yes
The vacuum is wonderful. The battery however is another story. It only stays charged for about 45 minutes. If I had a big house with lots of carpeting it would take days to get it done.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
We really appreciate your feedback. We’re delighted the vacuum is working well for you, but we’re sorry the battery isn’t lasting as long as you need. We know how much that can slow down your cleaning routine. Our support team is ready to assist you via live chat or phone.
Written by a customer while visiting Dyson
Posted by: Syrus the great
Gender:Male
Verified Purchase:Yes
That’s the third best Dyson I bought fantastic
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that you are loving your Dyson. Your great experience matters to us. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: regan911
Verified Purchase:Yes
The suction of the vacuum is great, ergonomics are great, battery life is great, being that this is a new item, filtration seems to be great, maneuverabilty of the vacuum is great the maeuverabilty of the submatine mop head could be stabler. the moping capability of the machine could be better, this would be improved with actual suction capability and not relying on centrifugal force to remove debris. I vacuum first, mop second, fortunately for me I never have wet, dirty floors or dried-on messes on the floor that need to be mopped. This product is "OK" for me in performance and price. The ease of vacuuming with this machine is a great improvment over the existing item that I have been using. Cleaning machines that require less effort helps me, I am becoming more and more disabled.
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you for sharing your detailed feedback on the Dyson V9 Submarine Extra Iron Nickel. We are glad to hear you’re enjoying the vacuum’s suction, ergonomics, battery life, filtration, and maneuverability, making cleaning easier, especially as your needs change, is at the heart of what we do. We appreciate your honest thoughts on the Submarine mop head's stability and the machine’s mopping capability. Your comments about suction versus centrifugal force are insightful, and we take them seriously as we seek real, practical improvements. Knowing you vacuum first and rarely deal with wet or dried-on messes helps us better understand how the product fits into your cleaning routine. Your experience matters deeply, and we’re committed to supporting you with the best cleaning solutions. If you’d like personalised tips for optimizing the mop head or want to share more about what would make the process easier for you, please reach out to our chat or call support team, they’re here to help. Thank you again for your valuable insights. Your feedback will help us refine our designs for even better results.
Written by a customer while visiting Dyson
Posted by: Little sucker
Verified Purchase:Yes
Yes!!!!!!!Well built and it works very well thank you!!!!
Response from DysonBy Dyson Customer Service, April 1, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. It's great that you have given us a 5-star rating! Please contact us via live chat or phone if you have any questions or require assistance. Your satisfaction is very important to us, and we are still committed to helping you get the most out of your cleaning solutions.
Written by a customer while visiting Dyson
Posted by: Tiredmom01
Verified Purchase:Yes
Suction and battery aren’t worth the price. I thought I was paying for a powerful vacuum but I am really disappointed. I had really high hopes for Dyson ☹️
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 30, 2026
Hi there, thank you for sharing your feedback. We are sorry to hear that you are facing suction and battery issues with your Dyson. Please reach out on live chat or call so we can assist you. Your satisfaction is important to us.
Written by a customer while visiting Dyson
Posted by: Molly
Gender:Female
Verified Purchase:Yes
I love how easy this vacuum is to use, it’s cordless and light weight making It simplis to use quickly through the entire home! My only complaInt is that the tube and filter clog too quickly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there. Thank you for sharing your feedback with us, and we’re glad to hear how much you’re enjoying the lightweight and cordless design of your machine. It’s great to know it makes cleaning easier throughout your home. We also appreciate you letting us know about the tube and filter clogging more quickly than expected, and we understand how this can affect your experience. If you’re open to it, we would love the opportunity to look into this further for you. We kindly invite you to reach out to our live chat or voice support team, where our specialists can review the issue in real time and help you get the best performance from your machine. Your satisfaction is important to us, and we truly appreciate you taking the time to share your thoughts.
Written by a customer while visiting Dyson