Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Syrus the great
Gender:Male
Verified Purchase:Yes
That’s the third best Dyson I bought fantastic
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that you are loving your Dyson. Your great experience matters to us. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: regan911
Verified Purchase:Yes
The suction of the vacuum is great, ergonomics are great, battery life is great, being that this is a new item, filtration seems to be great, maneuverabilty of the vacuum is great the maeuverabilty of the submatine mop head could be stabler. the moping capability of the machine could be better, this would be improved with actual suction capability and not relying on centrifugal force to remove debris. I vacuum first, mop second, fortunately for me I never have wet, dirty floors or dried-on messes on the floor that need to be mopped. This product is "OK" for me in performance and price. The ease of vacuuming with this machine is a great improvment over the existing item that I have been using. Cleaning machines that require less effort helps me, I am becoming more and more disabled.
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you for sharing your detailed feedback on the Dyson V9 Submarine Extra Iron Nickel. We are glad to hear you’re enjoying the vacuum’s suction, ergonomics, battery life, filtration, and maneuverability, making cleaning easier, especially as your needs change, is at the heart of what we do. We appreciate your honest thoughts on the Submarine mop head's stability and the machine’s mopping capability. Your comments about suction versus centrifugal force are insightful, and we take them seriously as we seek real, practical improvements. Knowing you vacuum first and rarely deal with wet or dried-on messes helps us better understand how the product fits into your cleaning routine. Your experience matters deeply, and we’re committed to supporting you with the best cleaning solutions. If you’d like personalised tips for optimizing the mop head or want to share more about what would make the process easier for you, please reach out to our chat or call support team, they’re here to help. Thank you again for your valuable insights. Your feedback will help us refine our designs for even better results.
Written by a customer while visiting Dyson
Posted by: Little sucker
Verified Purchase:Yes
Yes!!!!!!!Well built and it works very well thank you!!!!
Response from DysonBy Dyson Customer Service, April 1, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. It's great that you have given us a 5-star rating! Please contact us via live chat or phone if you have any questions or require assistance. Your satisfaction is very important to us, and we are still committed to helping you get the most out of your cleaning solutions.
Written by a customer while visiting Dyson
Posted by: Tiredmom01
Verified Purchase:Yes
Suction and battery aren’t worth the price. I thought I was paying for a powerful vacuum but I am really disappointed. I had really high hopes for Dyson ☹️
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 30, 2026
Hi there, thank you for sharing your feedback. We are sorry to hear that you are facing suction and battery issues with your Dyson. Please reach out on live chat or call so we can assist you. Your satisfaction is important to us.
Written by a customer while visiting Dyson
Posted by: Molly
Gender:Female
Verified Purchase:Yes
I love how easy this vacuum is to use, it’s cordless and light weight making It simplis to use quickly through the entire home! My only complaInt is that the tube and filter clog too quickly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there. Thank you for sharing your feedback with us, and we’re glad to hear how much you’re enjoying the lightweight and cordless design of your machine. It’s great to know it makes cleaning easier throughout your home. We also appreciate you letting us know about the tube and filter clogging more quickly than expected, and we understand how this can affect your experience. If you’re open to it, we would love the opportunity to look into this further for you. We kindly invite you to reach out to our live chat or voice support team, where our specialists can review the issue in real time and help you get the best performance from your machine. Your satisfaction is important to us, and we truly appreciate you taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: ccg12
Verified Purchase:Yes
I had to return this vacuum because it did not have enough suction for carpet without running it in power boost mode 3 which provides very few minutes run time.
Replaced it with a V8 absolute that I owned in the past and it works great.
Replaced it with a V8 absolute that I owned in the past and it works great.
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear the vacuum didn't give you the suction you needed for your carpet unless using power boost mode, and that the short run time made things harder. It's great to know the V8 Absolute is working well for you. If you have any further concerns or would like support, please reach out to us on live chat or call. We're here to help find the best solution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Alex
Gender:Male
Verified Purchase:Yes
Not very good overall. Yhe vacuum gets jammed very easily and often. The mop feature just spreads the mud around after a couple minutes of mopping. Not worth the price tag.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 9, 2026
Hello Alex, thank you for sharing your honest feedback. We’re sorry to hear that your vacuum gets jammed frequently and the mop feature isn’t giving you the results you expected. We understand how disappointing this is, especially given the price. If you’d like help troubleshooting or discussing options, please reach out to us via live chat or call our support team at 866-693-9766. We’re here to help and want to find a solution for you.
Written by a customer while visiting Dyson
Posted by: Jayne
Verified Purchase:Yes
Best vacuum I have EVER had.
Light, easy to navigate, great suction.
Looked at them for a long time.
Well worth the price.
Light, easy to navigate, great suction.
Looked at them for a long time.
Well worth the price.
Response from DysonBy Dyson Customer Service, March 9, 2026
Hi there, thank you for sharing your feedback. We're thrilled to hear that you find this to be the best vacuum you've ever had and that its light weight, easy navigation, and great suction have made a real difference for you. Your comments mean a lot to us and reassure our commitment to quality. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson