Thank you for sharing your feedback. We regret that the product did not meet your expectations and that your experience led to a return so soon after purchase. We understand how important it is for a vacuum cleaner to deliver straightforward, reliable performance without unnecessary complications, and we are sorry that this was not your experience. We also acknowledge your frustration regarding communication preferences and sincerely apologize if your request to be removed from email lists was not honored promptly. Your concerns are valid, and we appreciate you bringing them to our attention. If you are open to it, we would welcome the opportunity to ensure your preferences are fully respected and to better understand how we might improve future experiences. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction matters, and we remain committed to listening and responding with care. Thank you again for your input.