Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: MSB Unit
Verified Purchase:Yes
The floor washing attachment will not go back together. A red piece is blocking it being. Reattached.
Response from DysonBy Customer Service, Rubaid K, October 15, 2025
Thank you for sharing your feedback. We are pleased that you have been using the floor-washing attachment, as providing versatile and effective cleaning solutions is an important part of our commitment. We regret that you are experiencing difficulty reassembling the attachment, particularly with the red piece preventing it from fitting back together. We understand how frustrating this can be and sincerely appreciate you bringing it to our attention. If you are open to it, we would be happy to help troubleshoot the issue, whether through guidance on alignment, checking for locking mechanisms, or ensuring all components are correctly positioned. Please reach out to our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning tools. We appreciate your continued trust and the opportunity to support your experience.
Written by a customer while visiting Dyson
Posted by: Tarpon
Gender:Male
Verified Purchase:Yes
Why it sweeps up better than dirt, is information, which is not needed to be a functional vacuum cleaner. I returned it to where it was purchased the very next day. I called Dyson and directed that I be removed from any future e-Mails, and all email lists. They just don’t listen
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 13, 2025
Thank you for sharing your feedback. We regret that the product did not meet your expectations and that your experience led to a return so soon after purchase. We understand how important it is for a vacuum cleaner to deliver straightforward, reliable performance without unnecessary complications, and we are sorry that this was not your experience. We also acknowledge your frustration regarding communication preferences and sincerely apologize if your request to be removed from email lists was not honored promptly. Your concerns are valid, and we appreciate you bringing them to our attention. If you are open to it, we would welcome the opportunity to ensure your preferences are fully respected and to better understand how we might improve future experiences. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction matters, and we remain committed to listening and responding with care. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Chris29
Verified Purchase:Yes
Light weight. Easy to maneuver. Great suction. Long battery life.
Written by a customer while visiting Dyson
Customer Rating
5
Great household tool!
on July 23, 2025
Posted by: Jonathan
Gender:Male
[This review was collected as part of a promotion.] We're really liking having a cordless vacuum. It's so quick and easy to grab for little messes and I've been vacuuming my kitchen on a more regular basis. I also love the option for a hand vacuum. It's going to come in handy so often! The suction adjustment is great too! Glad to have this machine in our house!
Just wish it could be made in the USA.
Just wish it could be made in the USA.
Written by a customer while visiting Dyson
Customer Rating
5
Compact and Lightweight
on July 22, 2025
Posted by: Aaron
Gender:Male
[This review was collected as part of a promotion.] I have had this product for a few days and absolutely love this product. I like how lightweight and easy to assemble. It has
great suction power, and the
attachments are nice a nice
touch for hard to reach areas.
My only concern is that I wish the battery life was a bit longer.
great suction power, and the
attachments are nice a nice
touch for hard to reach areas.
My only concern is that I wish the battery life was a bit longer.
Written by a customer while visiting Dyson
Customer Rating
5
Great overall
on July 22, 2025
Posted by: Josh
[This review was collected as part of a promotion.] I’ve been using this product for 2 weeks and completely satisfied with the product, it has a long battery life, and it’s extremely versatile which is nice for cleaning up different areas of my apartment, and even taking it out to my car since it can be detached, it’s also a quiet vacuum which is a plus, high recommend this product
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Light and sleek
on July 15, 2025
Posted by: PDovely
[This review was collected as part of a promotion.] This vacuum is so light and sleek. For its size, I am very impressed on its performance. Great suction, perfect if you have fur babies and the maneuvering is so smooth. I can even get into areas I couldn’t with other vacuums. It has 3 attachments so I was even able to use it to clean my car. Very happy with it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great little vacuum!
on July 14, 2025
Posted by: Little Dyson
Gender:Female
[This review was collected as part of a promotion.] I love how light and maneuverable this vacuum is and how strong the suction is. I also found removing the bin was very easy, however, I found the size of the bin way too small, with the strong suction it has to be emptied frequently. The filter on this model is much easier to clean and service and the battery life seems to be about double of the earlier cordless stick vacuums. The long tube is much narrower than the other models but the attachments from all my other Dyson vacuums work with it. It's great for small spaces.
I would recommend this to a friend!
Written by a customer while visiting Dyson