Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Dave the Historian
Gender:Male
Verified Purchase:Yes
I recentlu purchased the Dyson V9 Motorbar and gave it a workout today, cleaning my house. First of all, I love the fact that it is light and there's no cord to drag around. The economy setting of the power level was sufficiently powerful so that I was able to do the house without having to stop and recharge the battery! The cleaner is very light, great suction head that is low and gets under furniture. Easy to operate, clean and carry. I hope that this lasts till I turn the job over to one of the grandkids. I am 83.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson V9 Motorbar has been such a positive addition, with its lightweight design, cordless convenience, powerful economy setting, and ease of use making cleaning simpler and more efficient. It’s wonderful to know that it meets your needs so well and even gets under furniture with ease. We truly appreciate you sharing your experience and trust in Dyson. If you ever have any questions or need assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: jlbw
Gender:Female
Verified Purchase:Yes
Disappointed with my Dyson V9 Motorbar: the dust bin is way too small.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 18, 2025
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you’ve experienced with the Dyson V9 Motorbar, particularly regarding the dust bin size. We completely understand how important convenience and capacity are when using your machine, and we appreciate you taking the time to let us know about your experience. Your comments are valuable and will be shared with our product team, as they help us improve and ensure our machines meet customer needs more effectively. If you’d like, we can also guide you with tips on optimizing bin usage or explore alternative models that may better suit your cleaning requirements.
Written by a customer while visiting Dyson
Posted by: Buba
Verified Purchase:Yes
Love it light weight and powerful
Makes cleaning easy
Makes cleaning easy
Response from DysonBy Dyson Customer Service, November 17, 2025
Hi Buba, we are delighted to have been able to assist you. Your satisfaction is our top priority, and we are glad we could meet your expectations. Thank you for your kind words and for choosing Dyson for your needs. Please feel free to reach out to us if there's anything else we can help you with. We ae here to ensure a smooth experience for you. We hope you enjoy your Dyson experience and have a wonderful day!
Written by a customer while visiting Dyson
Posted by: Katherine
Verified Purchase:Yes
I bought this specifically for the submarine attachment because I already have a V15 that I'm really happy with. The build quality on the submarine attachment is very poor compared to standard Dyson attachments and it took me some time to assemble it for use after first disassembling it while clean and dry for practice. The actual mopping function was excellent. Cleaning the submarine head was easy as well. However, once it dried, I was completely unable to assemble it again. The pieces just didn't fit together. I had already spent several fruitless hours with Dyson's offshore support trying to get clarity on what parts were supposed to be included on the box and decided to return the entire thing. If you wanted this only for vacuuming, it is likely a great device but the poor design of the mop attachment made it useless for me.
Response from DysonBy Dyson Customer Service, November 15, 2025
We regret that the submarine attachment left you feeling disappointed, especially compared to the quality you’ve experienced with your V15. We understand how frustrating it is to spend time troubleshooting without success. Your feedback matters to us, and we’d like to make this right. Please reach out to our customer care team via live chat or call. We’ll be glad to assist you directly.
Written by a customer while visiting Dyson
Posted by: Retired for good
Verified Purchase:Yes
So much lighter than I thought. Now the grandkids can vacuum for me!
Written by a customer while visiting Dyson
Posted by: Trish57
Gender:Female
Verified Purchase:Yes
Super vacuum! Lightweight, easy maneuverability, really makes a chore a pleasure!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Runningnut
Gender:Female
Verified Purchase:Yes
The vacuum is okay. It is convenient and light weight but the trigger needs to be engaged the whole time and my finger gets tired. The part I dislike the most is removing the dirt/dog hair from the canister. I try to shake it but the debris never comes out without me reaching in and pulling it out. I might end up going back to a broom and dustpan. I just expected more thoughtful details.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: NoFussPDX
Gender:Female
Verified Purchase:Yes
Bought this V9 to replace an older V7 model: better vacuuming and maneuverability! Works very well on both carpet and hardwood. Even used it on the bedspread to remove lint. Easy to clean. The HEPA filter and the time usage/count down feature are pluses. Has similar attachments as both the V7 and V8. That being said, it is unfortunate the attachments from previous Dyson’s do not fit and the V9 uses a different docking/charging station. It would be helpful to know how to responsibly recycle/repurpose these unusable pieces.
I would recommend this to a friend!
Written by a customer while visiting Dyson