Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Runningnut
Gender:Female
Verified Purchase:Yes
The vacuum is okay. It is convenient and light weight but the trigger needs to be engaged the whole time and my finger gets tired. The part I dislike the most is removing the dirt/dog hair from the canister. I try to shake it but the debris never comes out without me reaching in and pulling it out. I might end up going back to a broom and dustpan. I just expected more thoughtful details.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: NoFussPDX
Gender:Female
Verified Purchase:Yes
Bought this V9 to replace an older V7 model: better vacuuming and maneuverability! Works very well on both carpet and hardwood. Even used it on the bedspread to remove lint. Easy to clean. The HEPA filter and the time usage/count down feature are pluses. Has similar attachments as both the V7 and V8. That being said, it is unfortunate the attachments from previous Dyson’s do not fit and the V9 uses a different docking/charging station. It would be helpful to know how to responsibly recycle/repurpose these unusable pieces.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JDB25
Verified Purchase:Yes
This is our 3rd version of this vacuum and I love it. I don't love that the capacity of the canister has gotten progressively smaller. We have two dogs (lots of dirt and hair) and have to empty the canister 3-4 times every time we vacuum the house.
Written by a customer while visiting Dyson
Posted by: MaggieH
Gender:Female
Verified Purchase:Yes
I was very surprised how lightweight the vacuum is. It has a powerful suction and the battery lasts quite a long time. It moves in small areas easily and under cabinets. I mostly use it on hardwood and tile in on the main floor of our house. It works well on rugs if they are thick. The thinner washable rugs it is much harder to use since the suction is so good. Overall, I am enjoying the stick Vac.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Just Kathy
Gender:Female
Verified Purchase:Yes
I really really am impressed. Totally shocked by the power behind this machine. I’ve already recommended it to family.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MSB Unit
Verified Purchase:Yes
The floor washing attachment will not go back together. A red piece is blocking it being. Reattached.
Response from DysonBy Customer Service, Rubaid K, October 15, 2025
Thank you for sharing your feedback. We are pleased that you have been using the floor-washing attachment, as providing versatile and effective cleaning solutions is an important part of our commitment. We regret that you are experiencing difficulty reassembling the attachment, particularly with the red piece preventing it from fitting back together. We understand how frustrating this can be and sincerely appreciate you bringing it to our attention. If you are open to it, we would be happy to help troubleshoot the issue, whether through guidance on alignment, checking for locking mechanisms, or ensuring all components are correctly positioned. Please reach out to our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning tools. We appreciate your continued trust and the opportunity to support your experience.
Written by a customer while visiting Dyson
Posted by: Tarpon
Gender:Male
Verified Purchase:Yes
Why it sweeps up better than dirt, is information, which is not needed to be a functional vacuum cleaner. I returned it to where it was purchased the very next day. I called Dyson and directed that I be removed from any future e-Mails, and all email lists. They just don’t listen
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 13, 2025
Thank you for sharing your feedback. We regret that the product did not meet your expectations and that your experience led to a return so soon after purchase. We understand how important it is for a vacuum cleaner to deliver straightforward, reliable performance without unnecessary complications, and we are sorry that this was not your experience. We also acknowledge your frustration regarding communication preferences and sincerely apologize if your request to be removed from email lists was not honored promptly. Your concerns are valid, and we appreciate you bringing them to our attention. If you are open to it, we would welcome the opportunity to ensure your preferences are fully respected and to better understand how we might improve future experiences. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction matters, and we remain committed to listening and responding with care. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Chris29
Verified Purchase:Yes
Light weight. Easy to maneuver. Great suction. Long battery life.
Written by a customer while visiting Dyson