Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
165 out of 219
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
2 out of 5
2
Extremely poor build quality for a Dyson
on November 7, 2025
Posted by: Katherine
Verified Purchase:Yes
I bought this specifically for the submarine attachment because I already have a V15 that I'm really happy with. The build quality on the submarine attachment is very poor compared to standard Dyson attachments and it took me some time to assemble it for use after first disassembling it while clean and dry for practice. The actual mopping function was excellent. Cleaning the submarine head was easy as well. However, once it dried, I was completely unable to assemble it again. The pieces just didn't fit together. I had already spent several fruitless hours with Dyson's offshore support trying to get clarity on what parts were supposed to be included on the box and decided to return the entire thing. If you wanted this only for vacuuming, it is likely a great device but the poor design of the mop attachment made it useless for me.
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
We regret that the submarine attachment left you feeling disappointed, especially compared to the quality you’ve experienced with your V15. We understand how frustrating it is to spend time troubleshooting without success. Your feedback matters to us, and we’d like to make this right. Please reach out to our customer care team via live chat or call. We’ll be glad to assist you directly.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Light as a feather
on November 2, 2025
Posted by: Retired for good
Verified Purchase:Yes
So much lighter than I thought. Now the grandkids can vacuum for me!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Super Vacuum!
on November 1, 2025
Posted by: Trish57
Gender:Female
Verified Purchase:Yes
Super vacuum! Lightweight, easy maneuverability, really makes a chore a pleasure!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
It is okay
on October 31, 2025
Posted by: Runningnut
Gender:Female
Verified Purchase:Yes
The vacuum is okay. It is convenient and light weight but the trigger needs to be engaged the whole time and my finger gets tired. The part I dislike the most is removing the dirt/dog hair from the canister. I try to shake it but the debris never comes out without me reaching in and pulling it out. I might end up going back to a broom and dustpan. I just expected more thoughtful details.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Powerful
on October 30, 2025
Posted by: NoFussPDX
Gender:Female
Verified Purchase:Yes
Bought this V9 to replace an older V7 model: better vacuuming and maneuverability! Works very well on both carpet and hardwood. Even used it on the bedspread to remove lint. Easy to clean. The HEPA filter and the time usage/count down feature are pluses. Has similar attachments as both the V7 and V8. That being said, it is unfortunate the attachments from previous Dyson’s do not fit and the V9 uses a different docking/charging station. It would be helpful to know how to responsibly recycle/repurpose these unusable pieces.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Canister too small for pet owners!
on October 29, 2025
Posted by: JDB25
Verified Purchase:Yes
This is our 3rd version of this vacuum and I love it. I don't love that the capacity of the canister has gotten progressively smaller. We have two dogs (lots of dirt and hair) and have to empty the canister 3-4 times every time we vacuum the house.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Good Performance
on October 29, 2025
Posted by: MaggieH
Gender:Female
Verified Purchase:Yes
I was very surprised how lightweight the vacuum is. It has a powerful suction and the battery lasts quite a long time. It moves in small areas easily and under cabinets. I mostly use it on hardwood and tile in on the main floor of our house. It works well on rugs if they are thick. The thinner washable rugs it is much harder to use since the suction is so good. Overall, I am enjoying the stick Vac.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on October 28, 2025
Posted by: Just Kathy
Gender:Female
Verified Purchase:Yes
I really really am impressed. Totally shocked by the power behind this machine. I’ve already recommended it to family.
I would recommend this to a friend!
Written by a customer while visiting Dyson
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