Thank you for sharing your feedback with us! We’re glad to hear the vacuum is working well for you, but we understand your concern about the dust bin size, especially for households with pets. Your input is valuable and helps us improve our products to better meet different needs. We truly appreciate you taking the time to share your experience.

Thank you for sharing your honest feedback. We’re sorry to hear how disappointing it’s been trying to figure out the mop feature and that the tutorials haven’t been helpful. We understand how disappointing that can feel, especially when you expect clear guidance for a premium product. Your input is valuable, and we’ll make sure it’s noted as it helps us improve our instructions and support resources. In the meantime, our support team can walk you through the mop feature step by step so you feel confident using it. Please reach out via live chat or call, we’ll be glad to assist and ensure you get the most out of your Dyson.

Thank you for sharing your feedback. We’re delighted to hear that you’re impressed with the superb suction, lightweight design and quieter performance of your Dyson V9, as well as its excellent hair capture. We appreciate your note about the trigger and how it feels during use, and it’s great to know the dust bin size works well for you after the first cleaning. If you have any concerns or would like further assistance, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.