Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: TracyC
Verified Purchase:Yes
This is my fourth Dyson vacuum. We have 4 cats and this was a great addition to help keep our floors and carpets clean. It easily mounts in a closet. It's quiet and I'm used to the trigger function to keep it turned on.
Response from DysonBy Dyson Customer Service, December 1, 2025
Hi there, thank you for sharing your wonderful feedback. We’re thrilled your Dyson has made cleaning with four cats around so much easier, and that you enjoy its quiet design and easy storage. If at any point you face an issue, please reach out to our support team through live chat or phone. We’ll be happy to assist.
Written by a customer while visiting Dyson
Posted by: Dusty
Verified Purchase:Yes
I love this V9 Dyson. It is quiet, powerful, and easy to maneuver. The battery indicator is helpful and one charge will last at least a few days for me. The dirt bin is so easy to open on this model. My first Dyson is still going 10 years later and has found a new home in my husband's garage.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful review! We’re delighted to hear that your V9 Dyson is quiet, powerful, and easy to maneuver, and that the battery indicator and dirt bin design are making things even more convenient. It’s fantastic to know your first Dyson is still going strong after 10 years, what a great testament to durability! We truly appreciate your support.
Written by a customer while visiting Dyson
Posted by: sata
Verified Purchase:Yes
really good to use really good tool when u lazy gets the job done recommend it!!!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your enthusiastic review! We’re delighted to hear that you find the machine so easy to use and reliable, even on those days when convenience matters most. It’s great to know it gets the job done and that you’d recommend it. We truly appreciate your support!
Written by a customer while visiting Dyson
Posted by: Robert
Verified Purchase:Yes
Great machine! Light weight, powerful for its size and easy to empty.
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful review! We’re delighted to hear that you find your machine lightweight, powerful, and easy to empty. It’s great to know it’s delivering the performance and convenience you were looking for. We truly appreciate your support!
Written by a customer while visiting Dyson
Posted by: Batz
Gender:Female
Verified Purchase:Yes
Works good but dust bin is very small dont recommend this model for people with pets
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback with us! We’re glad to hear the vacuum is working well for you, but we understand your concern about the dust bin size, especially for households with pets. Your input is valuable and helps us improve our products to better meet different needs. We truly appreciate you taking the time to share your experience.
Written by a customer while visiting Dyson
Posted by: W Mob
Gender:Male
Verified Purchase:Yes
W bought this to replace our V7. It pulled more up from our carpet than the previous version. It's also lighter. We haven't used the mop function, but good to know we can.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Hi there, thank you for sharing your experience with us. We’re so pleased the vacuum feels light and powerful, and that it’s already making a difference on your carpets. The mop function is a handy bonus whenever you decide to use it. If you’d like any tips or run into questions, please reach out to our support team via live chat or phone. We’d be happy to assist.
Written by a customer while visiting Dyson
Posted by: WCH 8
Gender:Male
Verified Purchase:Yes
I am so frustrated. There are NO videos on Dyson YouTube on how to use it. The app has nothing of value. Have no idea how to use the mop feature correctly. I am so very disappointed. I thinking I might return it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your honest feedback. We’re sorry to hear how disappointing it’s been trying to figure out the mop feature and that the tutorials haven’t been helpful. We understand how disappointing that can feel, especially when you expect clear guidance for a premium product. Your input is valuable, and we’ll make sure it’s noted as it helps us improve our instructions and support resources. In the meantime, our support team can walk you through the mop feature step by step so you feel confident using it. Please reach out via live chat or call, we’ll be glad to assist and ensure you get the most out of your Dyson.
Written by a customer while visiting Dyson
Posted by: AlexG
Gender:Male
Verified Purchase:Yes
Purchased this item a few months ago. Works excellent with multiple attachments that fulfill your cleaning needs at home.
Excellent brand and product.
Excellent brand and product.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for your review. We’re glad to hear the product has been working well for you and that the attachments meet your cleaning needs at home. Your feedback reinforces our commitment to delivering quality solutions.
Written by a customer while visiting Dyson