Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Mrsmax
Gender:Female
Verified Purchase:Yes
I bought this Dyson to replace one that I’ve used almost daily for years, it works well, it’s quieter than my previous V10 Dyson, but the collection cup is too small, it holds a quarter of what my V10 did. I will probably put this V9 in my Motorhome, it’s just not practical for a home with a pet.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 8, 2026
Thank you for taking the time to share your experience with us. We’re sorry to hear the bin feels too small compared to your V10, especially when cleaning up after a pet. We appreciate you highlighting both what’s working and what isn’t, as it helps us understand where the design didn’t meet your needs. If you’d like us to look into options or offer further support, our live chat or phone team would be happy to help.
Written by a customer while visiting Dyson
Posted by: LV2010
Verified Purchase:Yes
I love the lightness and how easy it is to maneuvre with the swivel head. Unfortunately the suction isn't as good as it could be and when I pull the vac back dirt that was sucked up falls back on the floor and it takes several attempts to pick it all up again. Perhaps there is a trick to the vacuuming technique, but there should not be such difficulties with a machine that costs so much.
Response from DysonBy Dyson Customer Service, April 5, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar is lightweight and easy to maneuver with its swivel head. We regret that the suction power is not meeting expectations and debris falls back onto the floor when pulling the vacuum back. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: The Kid
Gender:Male
Verified Purchase:Yes
I’ve had my new Dyson for about a month and have been very satisfied. The 3 suction levels has been much appreciated.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 4, 2026
Thank you so much for sharing this with us. We’re really glad to hear your new Dyson has been treating you well. Those three suction modes can make everyday cleaning feel a lot more flexible, and it’s great to know they’re making a difference for you. We appreciate you taking the time to leave a review.
Written by a customer while visiting Dyson
Posted by: Rosy
Verified Purchase:Yes
I had a Dyson 8 before my last apartment burned in the Palisades fire. I purchased other household items to clean floors and other surfaces, but the Dyson 9’has every functional attachments I will ever need, with great suction to tackle all my dusty windowsills and floorboards.
I can also use the smaller version to vacuum my car. The is the best cleaning device I’ve used. And the battery lasts long enough to clean all surfaces at once. And the main barrel of the vacuum is easy to release and dump out the dust and hair. It also charges fast.
I love it. The suction is strong for this type of vacuum. And it’s ergonomically designed, colorful and easy to use.
It’s perfect for me.
Response from DysonBy Dyson Customer Service, April 6, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that your Dyson is providing you with a great experience, and it helps you to complete your daily cleaning tasks so easily. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Karin
Gender:Female
Verified Purchase:Yes
The vacuum is wonderful. The battery however is another story. It only stays charged for about 45 minutes. If I had a big house with lots of carpeting it would take days to get it done.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
We really appreciate your feedback. We’re delighted the vacuum is working well for you, but we’re sorry the battery isn’t lasting as long as you need. We know how much that can slow down your cleaning routine. Our support team is ready to assist you via live chat or phone.
Written by a customer while visiting Dyson
Posted by: Syrus the great
Gender:Male
Verified Purchase:Yes
That’s the third best Dyson I bought fantastic
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that you are loving your Dyson. Your great experience matters to us. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: regan911
Verified Purchase:Yes
The suction of the vacuum is great, ergonomics are great, battery life is great, being that this is a new item, filtration seems to be great, maneuverabilty of the vacuum is great the maeuverabilty of the submatine mop head could be stabler. the moping capability of the machine could be better, this would be improved with actual suction capability and not relying on centrifugal force to remove debris. I vacuum first, mop second, fortunately for me I never have wet, dirty floors or dried-on messes on the floor that need to be mopped. This product is "OK" for me in performance and price. The ease of vacuuming with this machine is a great improvment over the existing item that I have been using. Cleaning machines that require less effort helps me, I am becoming more and more disabled.
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you for sharing your detailed feedback on the Dyson V9 Submarine Extra Iron Nickel. We are glad to hear you’re enjoying the vacuum’s suction, ergonomics, battery life, filtration, and maneuverability, making cleaning easier, especially as your needs change, is at the heart of what we do. We appreciate your honest thoughts on the Submarine mop head's stability and the machine’s mopping capability. Your comments about suction versus centrifugal force are insightful, and we take them seriously as we seek real, practical improvements. Knowing you vacuum first and rarely deal with wet or dried-on messes helps us better understand how the product fits into your cleaning routine. Your experience matters deeply, and we’re committed to supporting you with the best cleaning solutions. If you’d like personalised tips for optimizing the mop head or want to share more about what would make the process easier for you, please reach out to our chat or call support team, they’re here to help. Thank you again for your valuable insights. Your feedback will help us refine our designs for even better results.
Written by a customer while visiting Dyson
Posted by: Little sucker
Verified Purchase:Yes
Yes!!!!!!!Well built and it works very well thank you!!!!
Response from DysonBy Dyson Customer Service, April 1, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. It's great that you have given us a 5-star rating! Please contact us via live chat or phone if you have any questions or require assistance. Your satisfaction is very important to us, and we are still committed to helping you get the most out of your cleaning solutions.
Written by a customer while visiting Dyson