Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
165 out of 219
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
What you expect from a dyson
on April 10, 2026
Posted by: Vb1434
Gender:Female
Verified Purchase:Yes
Amazing home much “stuff” is on your floors and rugs. Cleans well.op feature is nice too. Doesn’t soak your floors but cleans
Only negative is that the mop attachment is not easy to attach and remove
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceApril 10, 2026
Thank you for your feedback! We’re thrilled to hear your Dyson is delivering the deep clean you expected on both rugs and hard floors. We appreciate your input regarding the mop attachment and will certainly keep that in mind for future improvements. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Actually makes cleaning fun and satisfying
on April 10, 2026
Posted by: JMJ3
Gender:Female
Verified Purchase:Yes
I just love this cordless trim stick vac. For me personally I have had a hip replacement and a hip repair. Vacuuming is one of the hardest chores for me, not with this vac, light compact and goes under furniture, molding at the bottom of cabinetry. It is the only vac that I can quickly get satisfaction from cleaning again without pain. So simple to use you almost wish you had something to clean. I have a sunroom with over 25 plants of all sizes and those plant parents know they are a lot of work as far as the tiny bits and dead flower petals you are constantly trying to get up. Not an issue anymore!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceApril 10, 2026
Hi, thank you so much for your kind words! We are truly glad to hear that our lightweight vacuum has made cleaning pain-free and satisfying for you, especially after your hip surgery. Please be assured that your feedback is incredibly valuable to us, and we appreciate you sharing how it helps with your sunroom and plants. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great product
on April 8, 2026
Posted by: Beth O
Verified Purchase:Yes
The new version is so quiet! Still works great, though but a little disappointed that the collection barrel is smaller.
Response from DysonBy Dyson Customer ServiceApril 8, 2026
Thank you for sharing your thoughts! We're delighted to hear you're enjoying the quieter performance of the new version. It’s great to know it still meets your cleaning needs. We appreciate your feedback on the collection barrel size and will make sure it’s passed on to our design team. Your insights help us build better products, so thank you for taking the time to review and for being a valued Dyson customer.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Too small
on April 8, 2026
Posted by: Mrsmax
Gender:Female
Verified Purchase:Yes
I bought this Dyson to replace one that I’ve used almost daily for years, it works well, it’s quieter than my previous V10 Dyson, but the collection cup is too small, it holds a quarter of what my V10 did. I will probably put this V9 in my Motorhome, it’s just not practical for a home with a pet.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceApril 8, 2026
Thank you for taking the time to share your experience with us. We’re sorry to hear the bin feels too small compared to your V10, especially when cleaning up after a pet. We appreciate you highlighting both what’s working and what isn’t, as it helps us understand where the design didn’t meet your needs. If you’d like us to look into options or offer further support, our live chat or phone team would be happy to help.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
some good features, but suction isn't the best
on April 5, 2026
Posted by: LV2010
Verified Purchase:Yes
I love the lightness and how easy it is to maneuvre with the swivel head. Unfortunately the suction isn't as good as it could be and when I pull the vac back dirt that was sucked up falls back on the floor and it takes several attempts to pick it all up again. Perhaps there is a trick to the vacuuming technique, but there should not be such difficulties with a machine that costs so much.
Response from DysonBy Dyson Customer ServiceApril 5, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar is lightweight and easy to maneuver with its swivel head. We regret that the suction power is not meeting expectations and debris falls back onto the floor when pulling the vacuum back. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
on April 4, 2026
Posted by: The Kid
Gender:Male
Verified Purchase:Yes
I’ve had my new Dyson for about a month and have been very satisfied. The 3 suction levels has been much appreciated.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceApril 4, 2026
Thank you so much for sharing this with us. We’re really glad to hear your new Dyson has been treating you well. Those three suction modes can make everyday cleaning feel a lot more flexible, and it’s great to know they’re making a difference for you. We appreciate you taking the time to leave a review.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Best Vacuum System for the Price
on April 4, 2026
Posted by: Rosy
Verified Purchase:Yes
I had a Dyson 8 before my last apartment burned in the Palisades fire. I purchased other household items to clean floors and other surfaces, but the Dyson 9’has every functional attachments I will ever need, with great suction to tackle all my dusty windowsills and floorboards.
I can also use the smaller version to vacuum my car. The is the best cleaning device I’ve used. And the battery lasts long enough to clean all surfaces at once. And the main barrel of the vacuum is easy to release and dump out the dust and hair. It also charges fast.
I love it. The suction is strong for this type of vacuum. And it’s ergonomically designed, colorful and easy to use.
It’s perfect for me.
Response from DysonBy Dyson Customer ServiceApril 6, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that your Dyson is providing you with a great experience, and it helps you to complete your daily cleaning tasks so easily. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
on April 2, 2026
Posted by: Karin
Gender:Female
Verified Purchase:Yes
The vacuum is wonderful. The battery however is another story. It only stays charged for about 45 minutes. If I had a big house with lots of carpeting it would take days to get it done.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceApril 3, 2026
We really appreciate your feedback. We’re delighted the vacuum is working well for you, but we’re sorry the battery isn’t lasting as long as you need. We know how much that can slow down your cleaning routine. Our support team is ready to assist you via live chat or phone.
Written by a customer while visiting Dyson
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