Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Molly
Verified Purchase:Yes
I had a great Dyson before this one. My husband bought it for me. To me it is more difficult to hook up, but greater than that, it is very uncomfortable for my right hand. The other model that I used fit my hand and was most comfortable. This one is not conformed proper for a hand with the finger on the button. World of difference in the comfort between the old one and this one. If I had tried it in a store, I would NOT have purchased this model. Plus there seems to be less space for the dirt. And they say this one is a better model. No way.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We appreciate your loyalty as a long-time Dyson fan and understand your concerns regarding the new Dyson V9. From what you’ve described, the setup feels more difficult, the design is uncomfortable for your right hand compared to your previous model, and the dirt capacity seems smaller, which has impacted your overall experience. If you would like us to look into this further or provide assistance, please reach out to us via live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mack
Verified Purchase:Yes
This Dyson is really nice. Used it on the flooring (lvt) outstanding, switched to carpet, same response. But what was really nice, is for the first time, while sitting on the steps, used the small attachment head to do the steps to basement and upstairs. They never looked better. I’m pumped to use it on the inside of my vehicles! Great find, great vacuum!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your fantastic review! We’re thrilled to hear your Dyson is performing so well on both flooring and carpet, and that the small attachment made cleaning your stairs easier than ever. It’s wonderful to know you’re excited to use it in your vehicles too. We truly appreciate your support and are glad it’s been such a great find for you!
Written by a customer while visiting Dyson
Posted by: TracyC
Verified Purchase:Yes
This is my fourth Dyson vacuum. We have 4 cats and this was a great addition to help keep our floors and carpets clean. It easily mounts in a closet. It's quiet and I'm used to the trigger function to keep it turned on.
Response from DysonBy Dyson Customer Service, December 1, 2025
Hi there, thank you for sharing your wonderful feedback. We’re thrilled your Dyson has made cleaning with four cats around so much easier, and that you enjoy its quiet design and easy storage. If at any point you face an issue, please reach out to our support team through live chat or phone. We’ll be happy to assist.
Written by a customer while visiting Dyson
Posted by: Dusty
Verified Purchase:Yes
I love this V9 Dyson. It is quiet, powerful, and easy to maneuver. The battery indicator is helpful and one charge will last at least a few days for me. The dirt bin is so easy to open on this model. My first Dyson is still going 10 years later and has found a new home in my husband's garage.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful review! We’re delighted to hear that your V9 Dyson is quiet, powerful, and easy to maneuver, and that the battery indicator and dirt bin design are making things even more convenient. It’s fantastic to know your first Dyson is still going strong after 10 years, what a great testament to durability! We truly appreciate your support.
Written by a customer while visiting Dyson
Posted by: sata
Verified Purchase:Yes
really good to use really good tool when u lazy gets the job done recommend it!!!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your enthusiastic review! We’re delighted to hear that you find the machine so easy to use and reliable, even on those days when convenience matters most. It’s great to know it gets the job done and that you’d recommend it. We truly appreciate your support!
Written by a customer while visiting Dyson
Posted by: Robert
Verified Purchase:Yes
Great machine! Light weight, powerful for its size and easy to empty.
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful review! We’re delighted to hear that you find your machine lightweight, powerful, and easy to empty. It’s great to know it’s delivering the performance and convenience you were looking for. We truly appreciate your support!
Written by a customer while visiting Dyson
Posted by: Batz
Gender:Female
Verified Purchase:Yes
Works good but dust bin is very small dont recommend this model for people with pets
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback with us! We’re glad to hear the vacuum is working well for you, but we understand your concern about the dust bin size, especially for households with pets. Your input is valuable and helps us improve our products to better meet different needs. We truly appreciate you taking the time to share your experience.
Written by a customer while visiting Dyson
Posted by: W Mob
Gender:Male
Verified Purchase:Yes
W bought this to replace our V7. It pulled more up from our carpet than the previous version. It's also lighter. We haven't used the mop function, but good to know we can.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Hi there, thank you for sharing your experience with us. We’re so pleased the vacuum feels light and powerful, and that it’s already making a difference on your carpets. The mop function is a handy bonus whenever you decide to use it. If you’d like any tips or run into questions, please reach out to our support team via live chat or phone. We’d be happy to assist.
Written by a customer while visiting Dyson