Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Sherry
Verified Purchase:Yes
I find that my cheaper brand vacuumed up better on my hardwood floors. With the dyson, I have to lift it up to pick up items.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re sorry to hear that the suction performance on your hardwood floors has not met your expectations and that you’ve had to lift the vacuum to pick up items. Please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Gail777
Gender:Female
Verified Purchase:Yes
I so far love this vacuum. The only improvement I would make is once the button is pushed to turn on it would stay on until pushed again. My hand gets tired holding the button in.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re glad to hear that you love your vacuum and appreciate your suggestion regarding the button design, as we understand how holding it continuously could cause discomfort. If you’d like assistance or guidance on this, please reach out to us via live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Don81
Verified Purchase:Yes
I am very pleased with this powerful new vacuum. It is very maneuverable and the battery has a acceptable “charge” duration.
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re so pleased this Dyson has met your expectations. Knowing it’s powerful yet light, easy to maneuver, and reliable on battery makes us proud.
Written by a customer while visiting Dyson
Posted by: Vera
Gender:Female
Verified Purchase:Yes
My favorite Dyson so far.
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re thrilled to know that Dyson has become your top choice. The combination of lightweight design, extended battery performance, and the helpful indicator feature is exactly what we aim to deliver.
Written by a customer while visiting Dyson
Posted by: EDMA
Gender:Female
Verified Purchase:Yes
I was so excited to finally get a Dyson, but the dirt/dog hair gets stuck way beyond the empty piece, I have to try and get it out to work properly. It's very difficult to get unclogged. It will not pick up if I don't do this step.
Disappointed.
Disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you’ve experienced with dirt and dog hair clogging inside your Dyson, making it challenging to use effectively. Please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: zxldyson
Verified Purchase:Yes
Battery is dead after only 2 uses. very disappointed
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery on your Dyson vacuum stopped working after only two uses and that this has left you disappointed. That’s certainly not the experience we want for our customers. Please reach out to us via live chat or call so we can look into this further and provide the best possible resolution, whether it’s troubleshooting, replacement, or another solution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions.
Written by a customer while visiting Dyson
Posted by: Susan C
Gender:Female
Verified Purchase:Yes
First let me say I love the performance of my Dyson V9, which I got on sale at a very reasonable price. I purchased this vacuum mainly for long trips in our camper, but still wanted to use it in the house. So as soon as I read the charging station setup, I realized I would like to have an extra charging cord. I cannot find any extra parts for the V9 series anywhere. The battery is different from all the other Dyson batteries. So not just any charging cord will work. Therefore, in order to share the charging cord between the house an camper, I cannot actually install the charging station. I'm guessing the lack of parts available is why this vacuum had such a great price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re glad to hear that you love the performance of your Dyson V9 and that it’s been a great fit both for your camper trips and use at home. We understand your concern about not being able to find extra parts, particularly the charging cord, given the differences in the battery compared to other Dyson models, and how this affects installing the charging station. If you would like us to assist further with this, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Rocky808
Gender:Female
Verified Purchase:Yes
My new Dyson is great. The attachments are wonderful and the filter is easy to clean. Runs for a long time.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re delighted to hear that your new Dyson has been great, with attachments you find wonderful, an easy-to-clean filter, and run time that enhances your cleaning experience. If you ever have any concerns, please don’t hesitate to reach out to us via live chat or call so that we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson