Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Nancy
Verified Purchase:Yes
I am super disappointed because I have a very small place and a lot of it is taken up by one rug. Every time I try to vacuum the rug, the vacuum cleaner gets clogged!
Response from DysonBy Dyson Customer Service, December 2, 2025
Hi Nancy, thank you for telling us, and we are sorry for the repeated clogs on your rug. We understand how disruptive that is, especially when most of your floor space is covered by it. We can help with tailored tips like adjusting the cleaner head height, switching modes for high‑pile rugs, and clearing any blockages in the wand or cyclone. When you have a moment, connect with us on live chat or phone support, so we can guide you in real time and make sure your vacuum performs as it should. We’ve got your back.
Written by a customer while visiting Dyson
Posted by: Jules
Verified Purchase:Yes
I love the cleaning power but the attachment is very difficult to remove in order to empty the canister. I am concerned it will break. It has been this way since I got it last week.
Response from DysonBy Dyson Customer Service, December 2, 2025
Hi Jules, thanks for sharing this. Apologies for the trouble with the attachment and the concern it might break. That’s not the experience we want, and we appreciate you flagging it so early. We can help right away: jump onto live chat or give us a call, and we’ll guide you through a quick check and options if anything needs replacing.
Written by a customer while visiting Dyson
Posted by: Awesome
Gender:Male
Verified Purchase:Yes
I’ve been using this vacuum over a month now, and it has exceeded my expectations. The suction power is outstanding, easily picking up dust and debris from both carpet and hard floors. It’s lightweight, easy to use, and the noise level is surprisingly low. The dust container is simple to empty and clean, which makes maintenance hassle-free.
Overall, this vacuum delivers great performance, convenience, and value. Highly recommended for anyone looking for a reliable and powerful cleaning solution!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re delighted to hear that your vacuum has exceeded expectations with its outstanding suction power, lightweight design, ease of use, and low noise level, while also being simple to maintain. If you ever have any concerns or need assistance, please contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sherry
Verified Purchase:Yes
I find that my cheaper brand vacuumed up better on my hardwood floors. With the dyson, I have to lift it up to pick up items.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re sorry to hear that the suction performance on your hardwood floors has not met your expectations and that you’ve had to lift the vacuum to pick up items. Please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Gail777
Gender:Female
Verified Purchase:Yes
I so far love this vacuum. The only improvement I would make is once the button is pushed to turn on it would stay on until pushed again. My hand gets tired holding the button in.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re glad to hear that you love your vacuum and appreciate your suggestion regarding the button design, as we understand how holding it continuously could cause discomfort. If you’d like assistance or guidance on this, please reach out to us via live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Don81
Verified Purchase:Yes
I am very pleased with this powerful new vacuum. It is very maneuverable and the battery has a acceptable “charge” duration.
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re so pleased this Dyson has met your expectations. Knowing it’s powerful yet light, easy to maneuver, and reliable on battery makes us proud.
Written by a customer while visiting Dyson
Posted by: Vera
Gender:Female
Verified Purchase:Yes
My favorite Dyson so far.
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re thrilled to know that Dyson has become your top choice. The combination of lightweight design, extended battery performance, and the helpful indicator feature is exactly what we aim to deliver.
Written by a customer while visiting Dyson
Posted by: EDMA
Gender:Female
Verified Purchase:Yes
I was so excited to finally get a Dyson, but the dirt/dog hair gets stuck way beyond the empty piece, I have to try and get it out to work properly. It's very difficult to get unclogged. It will not pick up if I don't do this step.
Disappointed.
Disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you’ve experienced with dirt and dog hair clogging inside your Dyson, making it challenging to use effectively. Please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson