Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
Too handy not to own!
on November 30, 2025
Posted by: clane47
Gender:Male
Verified Purchase:Yes
I should have bought one of these a long time ago! It's so much handier to use for small jobs instead of getting out the big AC powered Dyson. It has plenty of suction and easily runs long enough for all the small jobs. I highly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has proven to be so handy for small jobs and that you find it much more convenient than bringing out the larger A ‑powered model. It’s wonderful to know the suction power and run time are meeting your needs and making everyday cleaning easier. Your recommendation means a lot, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Dyson submarine review
on November 30, 2025
Posted by: TKTech
Gender:Male
Verified Purchase:Yes
Bought this to use with LVP flooring. Vacuum works well picking up pet hair and small particles. The mop feature is easy to use works great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson Submarine is working well on LVP flooring, effectively picking up pet hair and small particles. It’s wonderful to know the mop feature is easy to use and performing great for you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Older version was better
on November 30, 2025
Posted by: Cj N
Gender:Male
Verified Purchase:Yes
I had an older Dyson handheld vacuum (V6) and unfortunately needed to replace it after 10 great years. This version was the most similar to the v6 and most affordable, however when using it I was super displeased. The wastebasket is much smaller and harder to clean. I'm afraid this vacuum won't last as long as the V6 did.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for letting us know about your experience. We’re grateful for your years with the V6 and regret that this newer vacuum hasn’t provided the same satisfaction. We take your concerns seriously and want to support you. Please reach out through live chat or call support, so we can assist you directly.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
on November 29, 2025
Posted by: Trash
Verified Purchase:Yes
Absolute expensive garbage. Battery doesn't last for nothing and takes 6x to charge. Barely works on rugs. I live in a 2 bedroom trailer and can't even vacuum it in one charge.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery life and charging time have not met your expectations, and that performance on rugs has been disappointing. Dyson cordless vacuums are designed to balance suction power with run time, but we understand how frustrating it can be when the charge doesn’t last long enough to clean your entire home. We appreciate you bringing this to our attention. Please connect with Dyson Customer Care via live chat or phone so we can review your vacuum’s performance, check for any battery or filter issues, and provide tailored support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Easy to use
on November 29, 2025
Posted by: mike
Verified Purchase:Yes
Works great on carpet and wood floor. Lite weight and so much easier to use than my standard vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you find the product easy to use and that it performs so well on both carpet and wood floors. It’s wonderful to know the lightweight design makes it much easier compared to your standard vacuum. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on November 29, 2025
Posted by: Sucket
Verified Purchase:Yes
Wow what a great product. Cat hair and dirt look out!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear how impressed you are with the product and that it’s tackling cat hair and dirt so effectively. It’s wonderful to know it’s making cleaning easier and delivering the results you hoped for. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
DYSON IS THE BEST
on November 29, 2025
Posted by: Joyce 727
Gender:Female
Verified Purchase:Yes
So far, so good. Am replacing a V10 that I used for eight years. I love the fact that it is lightweight. Smaller bin which is just fine with me. U have used just about every vacuum out there and I love Dyson the best! Yes, I even have an expensive Kirby which will maybe last for generations, but could not pass up the great price of this V9.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your upgrade from the V10 to the V9 has been such a positive experience, and that you appreciate its lightweight design and smaller bin size. It’s wonderful to know that after trying many vacuums, Dyson remains your favorite, and that the great price made it even more worthwhile. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Poor performance
on November 28, 2025
Posted by: NYBell
Gender:Female
Verified Purchase:Yes
Bought this recently and it does not seem to work well. Missing a lot
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that your vacuum isn’t performing as expected and that it seems to be missing debris during cleaning. We understand how important reliable performance is, and we’d like to help resolve this for you. Please reach out to us via live chat or call so we can troubleshoot the issue and provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
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