Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Poppy
Gender:Female
Verified Purchase:Yes
Absolutely pitiful suction. Returned it. So disappointed with my first and only Dyson product. Never again.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the suction performance did not meet your expectations and that you felt disappointed enough to return your Dyson product. We understand how frustrating it can be when a purchase doesn’t deliver the results you were hoping for, especially with your first Dyson experience. Your input is valuable, and we’ll make sure it’s shared with our team as we continue to improve. If you ever decide to give Dyson another try in the future, please connect with Dyson Customer Care via live chat or phone so we can help guide you toward the model best suited to your needs. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Inigo16
Gender:Male
Verified Purchase:Yes
I am so happy I bought this vacuum cleaner, I’ve never vacuumed so happily in my life, it’s easy and fun
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your excitement with us. It’s wonderful to know your Dyson vacuum has made cleaning feel effortless and even enjoyable. Your feedback truly inspires us. If you ever need guidance or support, our team is available through live chat or a quick call.
Written by a customer while visiting Dyson
Posted by: clane47
Gender:Male
Verified Purchase:Yes
I should have bought one of these a long time ago! It's so much handier to use for small jobs instead of getting out the big AC powered Dyson. It has plenty of suction and easily runs long enough for all the small jobs. I highly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has proven to be so handy for small jobs and that you find it much more convenient than bringing out the larger A ‑powered model. It’s wonderful to know the suction power and run time are meeting your needs and making everyday cleaning easier. Your recommendation means a lot, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: TKTech
Gender:Male
Verified Purchase:Yes
Bought this to use with LVP flooring. Vacuum works well picking up pet hair and small particles. The mop feature is easy to use works great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson Submarine is working well on LVP flooring, effectively picking up pet hair and small particles. It’s wonderful to know the mop feature is easy to use and performing great for you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Cj N
Gender:Male
Verified Purchase:Yes
I had an older Dyson handheld vacuum (V6) and unfortunately needed to replace it after 10 great years. This version was the most similar to the v6 and most affordable, however when using it I was super displeased. The wastebasket is much smaller and harder to clean. I'm afraid this vacuum won't last as long as the V6 did.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for letting us know about your experience. We’re grateful for your years with the V6 and regret that this newer vacuum hasn’t provided the same satisfaction. We take your concerns seriously and want to support you. Please reach out through live chat or call support, so we can assist you directly.
Written by a customer while visiting Dyson
Posted by: Trash
Verified Purchase:Yes
Absolute expensive garbage. Battery doesn't last for nothing and takes 6x to charge. Barely works on rugs. I live in a 2 bedroom trailer and can't even vacuum it in one charge.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery life and charging time have not met your expectations, and that performance on rugs has been disappointing. Dyson cordless vacuums are designed to balance suction power with run time, but we understand how frustrating it can be when the charge doesn’t last long enough to clean your entire home. We appreciate you bringing this to our attention. Please connect with Dyson Customer Care via live chat or phone so we can review your vacuum’s performance, check for any battery or filter issues, and provide tailored support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: mike
Verified Purchase:Yes
Works great on carpet and wood floor. Lite weight and so much easier to use than my standard vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you find the product easy to use and that it performs so well on both carpet and wood floors. It’s wonderful to know the lightweight design makes it much easier compared to your standard vacuum. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sucket
Verified Purchase:Yes
Wow what a great product. Cat hair and dirt look out!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear how impressed you are with the product and that it’s tackling cat hair and dirt so effectively. It’s wonderful to know it’s making cleaning easier and delivering the results you hoped for. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson