Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
Dog mom of 4- lifesaver!
on December 6, 2025
Posted by: Mrsdoing
Gender:Female
Verified Purchase:Yes
I have four dogs and three cats and as you can imagine the fur is never ending. It is such a pain to grab my big vacuum, plug it in, lug it around, it takes forever. With this vacuum i am done in 5-7 minutes. My back is forever thankful
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are so pleased to hear that your Dyson has been a lifesaver in managing the endless fur from your four dogs and three cats, making cleaning quick and easy while saving your back from the strain of using a larger vacuum. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Very nice machine
on December 5, 2025
Posted by: Thomas
Gender:Male
Verified Purchase:Yes
This thing is great 👍. Much more powerful than my old one ever was. I use it every other day for routine cleaning.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing such a lovely review! We are overjoyed to hear how much you are enjoying your Dyson and that its powerful performance has elevated your everyday cleaning routine. Knowing it’s already making such a difference compared to your old machine truly inspires us, and we are delighted that it has become a trusted part of your home care. Your words beautifully reflect the experience we strive to create, technology that not only works harder but makes life feel easier and more rewarding. We’re grateful you chose Dyson to be part of your journey.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Don’t ask for more
on December 5, 2025
Posted by: Dave
Gender:Male
Verified Purchase:Yes
I hear 👂 about, yes 👍 it is the best the only one . Don’t ask for more 😁
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We appreciate you letting us know that you believe it is the best and the only one, and we value the confidence you have expressed in your experience. If you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Works well but has its limitations
on December 5, 2025
Posted by: Dog mamma
Gender:Female
Verified Purchase:Yes
I’ve had this vacuum a couple of weeks. I love the fact that it’s lightweight and that I don’t have to plug it in. This will not replace my full-sized vacuum. It’s very small. I have 2 lab dogs and they shed a lot. It’s great for daily spot pickup of hair, but I can fill the canister in about 3 minutes. It would probably be great in our RV trailer, but I now wish I had just put the money into a new full-sized Dyson instead. I do think the attachment will come in handy for vacuuming the furniture.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
We truly value your review and are pleased the product has been helpful. Should you encounter any difficulties or have questions, please connect with our support team through live chat or by calling us. They’ll ensure you get the guidance you need.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
works as I expected
on December 5, 2025
Posted by: hrqz
Gender:Male
Verified Purchase:Yes
I only used it for a short time and it works great. I have not tried the submarine attachment yet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We’re pleased to hear that your product is working great and meeting your expectations during the short time you’ve used it. It’s exciting that you still have the submarine attachment to explore, which will add even more versatility to your experience. If you have any concerns or need assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love this vacume
on December 5, 2025
Posted by: Libra51
Verified Purchase:Yes
I bought this on a Black Friday special. The best purchase I’ve ever made.
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We are thrilled to hear that your Dyson vacuum purchased during the Black Friday special has been the best purchase you’ve ever made. It’s wonderful to know it has brought such satisfaction and value to your cleaning routine. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Dyson
on December 5, 2025
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I don't like that I have to hold the button with my finger to keep it turned on it's too much you're trying to guide the machine and hold the button at the same time. I don't like it. Should have a button on it you turn it on and when you're done you turn it off that's the way it should be
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that holding the button down continuously feels inconvenient while guiding the machine. We understand how important ease of use is, and your suggestion for a simple on/off switch is valuable. Please contact us via live chat or call so we can review your experience further and note your input for future product improvements. Your satisfaction matters to us, and we remain committed to making Dyson solutions as user‑friendly as possible. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Easy to operate. Jane
on December 4, 2025
Posted by: Jane
Gender:Female
Verified Purchase:Yes
It sis much easier to vacumn the stairs now. Not having time carrying a big vacumn up and down the stairs is a godsend
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
We appreciate you sharing this, and we’re glad to hear how much easier it is to vacuum the stairs now and that not having to haul a big vacuum up and down feels like a real godsend with the lighter, more convenient design.
Written by a customer while visiting Dyson
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