Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: KZ16
Gender:Female
Verified Purchase:Yes
I bought this after being told it was comparable to my old one, which wasn’t functioning properly anymore. It was significantly smaller and lighter. The canister is much smaller, too, making it less efficient when cleaning. The photo on the left is the old one and the new one is on the right the smaller canister is the biggest downfall. Not sure if the power is comparable as the new one is significantly lighter
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are sorry to hear that your new Dyson did not meet your expectations, particularly with the smaller size and canister capacity compared to your previous machine. We understand how important efficiency is when cleaning, and we sincerely apologize for any disappointment this has caused. If you have any concerns or would like further assistance, please contact us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: LauraDR
Verified Purchase:Yes
Great vacuum - took one star off only because you have to remove the hose in order to empty the vacuum - my old Dyson the chamber emptied without doing that
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are glad to know you find your Dyson a great vacuum, though we understand the inconvenience of having to remove the hose to empty the chamber compared to your previous model. We appreciate you highlighting this difference, as it helps us improve the overall experience. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Blackie
Verified Purchase:Yes
Have been using the V9 for a week and by far it’s the best vacuum I have ever bought. It is light and very powerful, I love the 3 different power levels as it lets you adjust the suction to fit your different needs.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your wonderful review! We are delighted to hear that your Dyson V9 has exceeded your expectations and that you are enjoying its lightweight design, powerful performance, and versatile three power levels that allow you to adjust suction perfectly to your needs. It is fantastic to know this vacuum has become the best you have ever purchased, and we truly appreciate your enthusiasm and trust in Dyson. Your satisfaction means a great deal to us, and we are thrilled that the V9 is making such a positive difference in your home.
Written by a customer while visiting Dyson
Posted by: Slim
Gender:Male
Verified Purchase:Yes
We are loving it. It's strong lightweight and easy to use. can't wait to use it in the car!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are delighted to hear that you are loving your Dyson, finding it strong, lightweight, and easy to use, and that you’re excited to try it out in the car as well. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
Battery life doesn’t last as long as thought it would when fully charged
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your thoughts with us. We are delighted that you took the time to provide feedback, and we truly value your perspective. Your experience with the battery performance is important to us, and we are committed to ensuring you enjoy the very best from your Dyson styling tools. Our dedicated live chat and voice support teams are always ready to assist you, and we encourage you to reach out so we can provide personalized guidance and solutions tailored to your needs. Your satisfaction means a great deal to us, and we appreciate your input in helping us continue to improve.
Written by a customer while visiting Dyson
Posted by: Mrsdoing
Gender:Female
Verified Purchase:Yes
I have four dogs and three cats and as you can imagine the fur is never ending. It is such a pain to grab my big vacuum, plug it in, lug it around, it takes forever. With this vacuum i am done in 5-7 minutes. My back is forever thankful
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are so pleased to hear that your Dyson has been a lifesaver in managing the endless fur from your four dogs and three cats, making cleaning quick and easy while saving your back from the strain of using a larger vacuum. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Thomas
Gender:Male
Verified Purchase:Yes
This thing is great 👍. Much more powerful than my old one ever was. I use it every other day for routine cleaning.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing such a lovely review! We are overjoyed to hear how much you are enjoying your Dyson and that its powerful performance has elevated your everyday cleaning routine. Knowing it’s already making such a difference compared to your old machine truly inspires us, and we are delighted that it has become a trusted part of your home care. Your words beautifully reflect the experience we strive to create, technology that not only works harder but makes life feel easier and more rewarding. We’re grateful you chose Dyson to be part of your journey.
Written by a customer while visiting Dyson
Posted by: Dave
Gender:Male
Verified Purchase:Yes
I hear 👂 about, yes 👍 it is the best the only one . Don’t ask for more 😁
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We appreciate you letting us know that you believe it is the best and the only one, and we value the confidence you have expressed in your experience. If you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson