Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Joseph
Verified Purchase:Yes
I am having the worst time putting this machine together! Is there a 800 number to call?
Written by a customer while visiting Dyson
Posted by: Emma uses V9
Gender:Female
Verified Purchase:Yes
I bought the V9 two weeks ago and have been happy with it overall. It’s very lightweight and surprisingly quiet. The battery only lasts about 20–30 minutes, but that hasn’t been a problem for me since I mainly use it in the bedroom suites. It’s convenient and easy to handle for light cleaning. One thing to note is that the “submarine” function is basically just a wet mop, so don’t expect deep scrubbing. I understand that it is a trade-off for the lightweight, so I give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Akayak
Gender:Male
Verified Purchase:Yes
This is my second Dyson Vacuum and we just love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 16, 2026
Hello Akayak, thank you for sharing your feedback. It’s wonderful to hear that you’re enjoying your second Dyson vacuum! We truly appreciate you choosing us again, and there’s no better compliment than knowing our machines have become such a trusted part of your home.
Written by a customer while visiting Dyson
Posted by: Clash soccermom
Gender:Female
Verified Purchase:Yes
I am very pleased, light weight, keeps a charge for a long time, and breaks down to a hand held vacuum with one click.
Works great on my stairs. I got rid of 3 vacuums! This one does it better than all of them.
My daughter in-law recommended this vacuum and I do asl well.
Works great on my stairs. I got rid of 3 vacuums! This one does it better than all of them.
My daughter in-law recommended this vacuum and I do asl well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 20, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Linda Y
Gender:Female
Verified Purchase:Yes
We replaced our very old Dyson stick vacuum of many years, because the replacement ion battery is no longer available for that very old model. But we had many, many years of reliable, great vacuuming abilities from the old one!
Now, we have our new Dyson stick vacuum - and love it even more! It is lighter and amazingly, ergonomically easy to handle. I absolutely l o v e the dependability and reliability and the actual suction ability of the Dyson vacuums! I still have a working Dyson upright that I purchased back in 2005! It works perfectly, still ( I use it for bigger jobs.)
I highly recommend a Dyson vacuum to anyone. They are worth the money, and you will never want another brand again, once you’ve had a Dyson!
Now, we have our new Dyson stick vacuum - and love it even more! It is lighter and amazingly, ergonomically easy to handle. I absolutely l o v e the dependability and reliability and the actual suction ability of the Dyson vacuums! I still have a working Dyson upright that I purchased back in 2005! It works perfectly, still ( I use it for bigger jobs.)
I highly recommend a Dyson vacuum to anyone. They are worth the money, and you will never want another brand again, once you’ve had a Dyson!
Linda Y
Florida
Florida
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LB57
Verified Purchase:Yes
We bought the submarine as we have engineered hardwood and rugs in our home and have always found Dyson vacuums to be the best. The vacuum works great; picks up an amazing amount of dirt and pet hair. One feature we don't like, however, is that in order to empty the canister, the vacuum stick has to be detached. We find it difficult to do; it doesn't detach easily so given we typically have to empty once or twice each time, it's not ideal.
As for the mopping function, yes, it is easy to use and will remove some remaining dirts or spills. Previous to the submarine, we used swiffers which are not the easiest but fairly effective. I can see that the mop picks up dirt and certainly the floor is cleaner, but it's not going to apply pressure to remove anything stuck on. We ran the submarine and then used a swiffer and found the swiffer still picked up remaining dirt (e.g. the floor was not as clean as I would have hoped.)
As for the mopping function, yes, it is easy to use and will remove some remaining dirts or spills. Previous to the submarine, we used swiffers which are not the easiest but fairly effective. I can see that the mop picks up dirt and certainly the floor is cleaner, but it's not going to apply pressure to remove anything stuck on. We ran the submarine and then used a swiffer and found the swiffer still picked up remaining dirt (e.g. the floor was not as clean as I would have hoped.)
Response from DysonBy Dyson Customer Service, April 13, 2026
Thank you for providing us with your feedback. We are happy to hear that your Dyson has a powerful suction, and we understand how upsetting it must be when the wand of a vacuum cleaner is difficult to detach. Your experience matters to us, and we truly appreciate you taking the time to let us know. We would love the opportunity to make this right for you. We kindly invite you to connect with our live chat or voice support team. They will be able to review your case in real time and help you get a resolution. Your satisfaction is important to us, and we remain committed to supporting you and ensuring you get the best experience.
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Dyson has such a good reputation that I had great expectations purchasing this vacuum. It’s cute. Pretty color, very light weight and fun to use. The battery is long lasting as well. Only problem and reason for the 2 star rating is that the suction is awful. Wayyyy too weak. It does an ok job for a very surface pick-up but further than this… it just doesn’t get the job done. It’s like 1/2 of a vacuum. If that’s what you’re looking for then this is the vacuum for you!!! I would prefer one that could just pick up everything in it’s path!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Sadie54
Gender:Female
Verified Purchase:Yes
I like the way Dyson filters out the smaller allergens and it has good suction. The trigger hurts my index finger and the extension is difficult to remove so I can empty the debris chamber. Also chamber fills up so quickly I have to empty it at least 4-5 times when vacuuming my 980 sq ft house. I vacuum daily since I share my home with 3 cats and a dog.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 11, 2026
It’s wonderful to hear that you’re loving the powerful suction and the way your Dyson captures allergens in a home with three cats and a dog! We truly appreciate you sharing your experience, as your feedback helps us ensure every pet-friendly home gets the best performance possible. We want to make sure your daily routine is as comfortable and seamless as the clean it provides, so please reach out to our live chat or voice support team at your convenience. We are fully committed to assisting you and would welcome the opportunity to make your experience even better, thank you again for being part of the Dyson family!
Written by a customer while visiting Dyson