Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
4 out of 5
4
Slim vacuum is heavy
on April 23, 2026
Posted by: Reis
Gender:Female
Verified Purchase:Yes
I like to use the slim vacuum with an attachment to clean my carpeted stairs and tight places. However it was heavy and difficult to maneuver. But the roller to clean the floor and carpet worked well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 26, 2026
We are glad your machine is working well, and we sincerely appreciate you taking the time to share your positive feedback with us. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great features
on April 23, 2026
Posted by: Mary
Verified Purchase:Yes
Suction and maneuverability are definitely a big improvement over the vacuum cleaner that I have been using. I also love that I no longer need to worry about tripping over the cord while I’m vacuuming! I do believe after just a couple of weeks, my carpeting looks better. That was a bonus that I hadn’t thought about!
Response from DysonBy Dyson Customer Service, April 23, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Hard to remove dirt cup
on April 22, 2026
Posted by: Gammy
Gender:Female
Verified Purchase:Yes
I should have bought a better model. Too light doń´t clean an as well as my older Dyson. Am thinking of sending back and go up a model or 2. is that possible?
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Assembly problem
on April 21, 2026
Posted by: Joseph
Verified Purchase:Yes
I am having the worst time putting this machine together! Is there a 800 number to call?
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on April 20, 2026
Posted by: Emma uses V9
Gender:Female
Verified Purchase:Yes
I bought the V9 two weeks ago and have been happy with it overall. It’s very lightweight and surprisingly quiet. The battery only lasts about 20–30 minutes, but that hasn’t been a problem for me since I mainly use it in the bedroom suites. It’s convenient and easy to handle for light cleaning. One thing to note is that the “submarine” function is basically just a wet mop, so don’t expect deep scrubbing. I understand that it is a trade-off for the lightweight, so I give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Amazing Vacuum
on April 16, 2026
Posted by: Akayak
Gender:Male
Verified Purchase:Yes
This is my second Dyson Vacuum and we just love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 16, 2026
Hello Akayak, thank you for sharing your feedback. It’s wonderful to hear that you’re enjoying your second Dyson vacuum! We truly appreciate you choosing us again, and there’s no better compliment than knowing our machines have become such a trusted part of your home.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Very pleased
on April 15, 2026
Posted by: Clash soccermom
Gender:Female
Verified Purchase:Yes
I am very pleased, light weight, keeps a charge for a long time, and breaks down to a hand held vacuum with one click.
Works great on my stairs. I got rid of 3 vacuums! This one does it better than all of them.
My daughter in-law recommended this vacuum and I do asl well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 20, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
LOVE my Dyson vacuums!
on April 14, 2026
Posted by: Linda Y
Gender:Female
Verified Purchase:Yes
We replaced our very old Dyson stick vacuum of many years, because the replacement ion battery is no longer available for that very old model. But we had many, many years of reliable, great vacuuming abilities from the old one!
Now, we have our new Dyson stick vacuum - and love it even more! It is lighter and amazingly, ergonomically easy to handle. I absolutely l o v e the dependability and reliability and the actual suction ability of the Dyson vacuums! I still have a working Dyson upright that I purchased back in 2005! It works perfectly, still ( I use it for bigger jobs.)
I highly recommend a Dyson vacuum to anyone. They are worth the money, and you will never want another brand again, once you’ve had a Dyson!
Linda Y
Florida
I would recommend this to a friend!
Written by a customer while visiting Dyson
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