Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Popeye
Gender:Male
Verified Purchase:Yes
Excellent machine! Tried 3 other brands, and ended up sending them back. No battery life. The dyson has 3 levels of power to choose from. Great battery life quick charging and good suction. Light weight and easy to use.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson machine has exceeded expectations, especially after comparing it with other brands. It’s wonderful to know that the three power levels, strong battery life, quick charging, and powerful suction have made such a positive difference in your cleaning routine. We are also pleased that the lightweight design has added ease and convenience to everyday use. At Dyson, we strive to engineer machines that combine advanced technology with reliability and user‑friendly design, and your comments reinforce this commitment. We sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team—we are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Dog Momma
Verified Purchase:Yes
Dyson V9 is a nice secondary vacuum to have for small jobs. It’s light weight and the attachments really make a difference because it gets in any little place that is hard to get. However, it is NOT for a house with dust and pet hair. If you live in the city in an apartment and have a Rumba that picks up most dust, than Dyson V9 is a great supplement. For me it’s not working. The filter asks to be washed every single time I use the vacuum … I believe it’s because I have a dog that sheds, and Dyson V9 doesn’t do that well with animal hair.
I really wanted to like it, but it did not meet my expectations.
I really wanted to like it, but it did not meet my expectations.
Response from DysonBy Dyson Customer Service, December 9, 2025
Thank you for sharing your detailed feedback with us. We truly appreciate you taking the time to let us know about your experience with the Dyson V9, and we completely understand the challenges you’ve faced when using it in a home with pet hair. Your input is very valuable, and we’re glad to hear that you find it useful for smaller jobs and tight spaces. If you encounter any performance issues with your Dyson, please do not hesitate to connect with us via live chat or call, our agents will be more than happy to assist you and ensure you receive the support you need.
Written by a customer while visiting Dyson
Posted by: FloridaMan41
Gender:Male
Verified Purchase:Yes
My girlfriend bought this amazing vacuum cleaner because I kept using hers lol ! Since I’ve had it, non stop cleaning
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson vacuum cleaner and that its performance has inspired you to keep up with your cleaning routine. It’s wonderful to know that the machine’s design and powerful suction have made such a positive impact in your home. At Dyson, we strive to engineer products that combine advanced technology with ease of use, and your experience reinforces our mission. We sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Poop
Gender:Female
Verified Purchase:Yes
This machine is light and powerful. Easy to store too
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your machine’s lightweight design, powerful performance, and ease of storage have enhanced your experience. This combination of convenience and efficiency reflects our commitment to engineering products that deliver exceptional results while fitting seamlessly into your home. Your comments reinforce our mission, and we sincerely appreciate you taking the time to share them. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Sad user
Verified Purchase:Yes
I don’t like that I have to hold the power button with my finger while I use the machine. I also cant get the mop to get wet. I wonder if there is some kind of trick to it?
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your feedback. We regret that the need to hold the power button during use and the difficulty in getting the mop to dispense water have not met your expectations. We understand the importance of convenience and ease of use, and we appreciate you bringing these concerns to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on operating techniques, troubleshooting steps for the mop function, or adjustments that may improve usability. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your machine. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dirk
Verified Purchase:Yes
Great product to have. Cleans well and does it job
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson machine is proving to be a great product, delivering powerful cleaning performance and doing its job effectively. This level of reliability reflects our commitment to engineering machines that tackle everyday cleaning tasks with precision and ease. At Dyson, we strive to provide high‑quality solutions that combine advanced technology with user‑friendly design, ensuring our customers enjoy both performance and convenience. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Sues
Gender:Female
Verified Purchase:Yes
So far, so good. Battery life is good and it recharges quickly. I like that it is so lightweight and easy to maneuver.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your feedback with us. We truly appreciate the time you took to let us know about your experience, and we’re delighted to hear that you’re enjoying your new Dyson. It’s wonderful to know that the battery life is working well, recharges quickly, and that you find it lightweight and easy to maneuver. Your kind words mean a lot to us, and we’re grateful to have you as a valued Dyson owner. If you need any further assistance, we encourage you to reach out to us via live chat or call. Our agents will be glad to support you and ensure everything continues to go smoothly. Your input helps us improve, and we are genuinely grateful for it.
Written by a customer while visiting Dyson
Posted by: THrill
Verified Purchase:Yes
I returned it as I have 2 dogs and the dirt container had to be emptied 5x in one vacuum session and I have a small house.
Do not recommend for buyers with pets
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 7, 2025
Hi there, thank you for sharing your feedback. We understand from your review that you returned the product because with two dogs the dirt container had to be emptied five times in one vacuum session, even in a small house, and that you do not recommend it for buyers with pets. If you have any concerns or would like further assistance, please contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson