Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Alesia
Verified Purchase:Yes
This is my second Dyson stick. I was so happy with the first
Purchase. I would not buy another V9. The suction leaves a lot to be desired.
Purchase. I would not buy another V9. The suction leaves a lot to be desired.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the suction performance of the V9 hasn’t met your expectations, especially since you were happy with your first Dyson stick purchase. We understand how important strong suction is for effective cleaning, and your input is valuable to us. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: BOYDOG
Gender:Male
Verified Purchase:Yes
I clogged the unit the1st time I used it, probably my fault because I did not realize how small the holding tank was. I gave my old Animal model Dyson away and am sorry I did. This unit is not practical for a 2 dog household.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We understand your frustration with the smaller holding tank and how it may not feel practical for a household with two dogs, especially compared to your previous Animal model. Your experience is valuable for us to know, and we’re sorry to hear it hasn’t met your expectations. If you’d like, please reach out to us via live chat or call so we can explore options or solutions that may better suit your cleaning needs. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Rip72
Gender:Female
Verified Purchase:Yes
Makes for a quick and convenient "clean sweep." I love that I can easily travel from room to room, under furniture, overhead, etc. I also appreciate the different performance levels, from power-saving to deep cleaning.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that you find the vacuum very user-friendly and effective, making it easy to move from room to room and clean under furniture or overhead with convenience. It’s great to know you also appreciate the different performance levels from power-saving to deep cleaning. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Steve
Verified Purchase:Yes
This my second Dyson. Am happy with how easy to use and recharge.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re pleased to hear that your second Dyson has been easy to use and recharge, making your experience more convenient. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: ChazInCLE
Gender:Male
Verified Purchase:Yes
Back-saving effective cleaning I've needed! I can't get over how Dyson continues to innovate and improve over and over and over! I would love if they could offer a tube that could be elongated or shortened depending on need (for this model). I can actually get all my floors clean on just one charge! So so so very happy overall! This thing can go all over the place and not kill my back at the same time! Yay for a clean house!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear how much you’re enjoying the back‑saving cleaning performance and the innovation you’ve come to expect from Dyson. It’s wonderful that you’re able to clean all your floors on a single charge and that the machine helps you move around easily without straining your back. We also appreciate your suggestion about having a tube that can be elongated or shortened for this model. If you’d like to discuss this further or need any assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Diane B
Gender:Female
Verified Purchase:Yes
I have to admit I was skeptical at first about the performance of the version nine mostly because it was battery operated. But since I’ve been using it, I can’t believe how well it works. Nothing I’ve ever had in the past compares to this and even the slightest.
My next goal is to get the heavy duty Dyson that’s down the road. Love your product and can’t say enough good things about it.
My next goal is to get the heavy duty Dyson that’s down the road. Love your product and can’t say enough good things about it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Luis
Gender:Male
Verified Purchase:Yes
Second time around with Dyson. Expected improvements on battery life. Disappointed. Will return to the store.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 9, 2025
We’re sorry to hear the battery life hasn’t met your expectations, especially as a returning Dyson customer. We understand how important longer run time is, and we regret this has left you disappointed. Your feedback is valuable to us, and we’d like to help review your machine’s performance. Please reach out to our Customer Care team via live chat or call support so we can assist you directly.
Written by a customer while visiting Dyson
Posted by: Danny
Gender:Male
Verified Purchase:Yes
I bought two vaccums a dyson and a cheaper make half the price even with your sale price paid
Dyson actually is no stronger on suction and Dyson has less battery life. Also cheaper unit stands on its own, Dyson does not and cheaper model has a telescopic shaft offering more length options which Dyson does not. Overall Dyson falls short of being the better unit by a long shot. We will see in time about durability but at a glance not impressed you should have all these options better than competitor being 3 times the price
Dyson actually is no stronger on suction and Dyson has less battery life. Also cheaper unit stands on its own, Dyson does not and cheaper model has a telescopic shaft offering more length options which Dyson does not. Overall Dyson falls short of being the better unit by a long shot. We will see in time about durability but at a glance not impressed you should have all these options better than competitor being 3 times the price
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 9, 2025
Thank you for your honest review. We’re sorry to hear that your Dyson has fallen short in areas like suction, battery life, and convenience compared to another model. We know these features make a big difference in everyday cleaning, and we regret that your experience hasn’t reflected the quality we aim to deliver. Your feedback is important to us, and we’d like to help address your concerns directly. Please reach out to our Customer Care team via live chat or call support, so we can look into this together.
Written by a customer while visiting Dyson