Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Carpet Cleaner
Gender:Male
Verified Purchase:Yes
Enjoying it so far. Great vacuum to grab for quick clean up. Especially around the litter box. I honestly can’t believe how light this thing is. Have always been happy with my Dyson products.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that you are enjoying the lightweight design of your Dyson and finding it convenient for quick cleanups, especially around the litter box. The ease of use and powerful performance you’ve described reflect our commitment to engineering machines that combine advanced technology with everyday practicality. At Dyson, we strive to deliver products that make cleaning effortless while maintaining the high standards our customers have come to expect. Your continued satisfaction with Dyson reinforces our mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Tricia
Verified Purchase:Yes
My floors are cleaner tha nthey have been in years!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi Tricia, we’re thrilled to hear your floors are looking their best in years! That’s exactly what we aim for. Thank you for sharing your experience—it means a lot to us. If you ever have questions or need tips to keep that shine going, feel free to reach out via live chat or give us a call. We’re always happy to help!
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
So far so good, I love not having to chase power cords, wrap cords, find an outlet, etc. The vacuum power is much better than I expected. I also love having the mounting where the unit is constantly being charged.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that everything is going well so far and that you’re enjoying the freedom of not having to deal with power cords or outlets. It’s great to know the vacuum power has exceeded your expectations and that the constant‑charging mount is adding to the convenience. If you ever have any questions or need assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Farida
Verified Purchase:Yes
It is cleaning well. But I find the bin too small.
I also was unable to get out of the language menu...
I do see i need to vacuum more than once sometimes the same area... but its definitely picking stuff.
Want to make sure the mouth is free of hair...
Happy woth the purchase... hoping for a durable machine.
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your machine is cleaning well and that you’re happy with your purchase, even as you’ve noticed the bin feels a bit small and the language menu was tricky to exit. It’s also helpful to know that some areas need an extra pass and that you’re keeping an eye on the mouth to ensure it stays free of hair. If you’d like help with any of these points or run into anything else, please feel free to reach out to us via live chat or give us a call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: OsoFlaco
Gender:Male
Verified Purchase:Yes
Only had it a few weeks, but with a GSD in our house we vacuum every other day. This was added to replace an Omni-Glide which still works well but got demoted to duty in our trailer. The only negative is the single brush in the head isn’t “omni-glide” so it isn’t as maneuverable, it requires more effort to move exactly where you want. The good side is the head is as low as the Omni-Glide, I can still vacuum under the chairs without moving them, a big time saver, it just takes a little more work. Otherwise it is all upgrade, more power including 3 settings to match battery drain to work needed. I use the middle setting, 1 is pretty limp and 3 hasn’t been needed, yet. Other upgrades: more battery for longer use and a bigger bin to cut down the number of times that GSD’s fur needs to be dumped. Really pleased with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your new machine has been a big upgrade for managing all that GSD fur and that the added power, longer battery life, and larger bin are making a noticeable difference. It’s great that the low head still lets you clean under chairs easily, even if the single brush isn’t quite as maneuverable as your Omni‑Glide and takes a bit more effort to guide. We appreciate you taking the time to share such a detailed review. If you ever have any questions or need assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: lklakers
Gender:Female
Verified Purchase:Yes
I am having a hard time learning how to empty the vacuum. Otherwise I love it. Lightweight and easy to use
Written by a customer while visiting Dyson
Posted by: Tracy
Verified Purchase:Yes
Suction is not great would not recommend. Previous quit charging . I’m becoming very depressed with Dyson products
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your experience with us. We’re truly sorry to hear that the suction hasn’t met your expectations and that your previous machine stopped charging. That’s not the experience we want for our customers. We’d love the chance to make this right. Please reach out to our team via live chat or give us a call, so we can help troubleshoot and find the best solution for you.
Written by a customer while visiting Dyson
Posted by: cr2139
Gender:Female
Verified Purchase:Yes
It cleans well, but I dislike having to hold the power lever the entire time I'm using the device. I also find it annoying to have to disassemble the power device in order to empty the dirt cup.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for taking the time to share your experience with us. We are glad to hear that your machine is delivering the cleaning performance you expect, and we truly appreciate your feedback regarding the power lever and the process of emptying the dirt cup. Insights like yours help us continue refining our designs to better support comfort and ease of use for all owners. We would be happy to explore this further and offer guidance that may help improve your day‑to‑day experience, and our live chat or voice support team is always ready to assist if you would like to connect with us directly. Your satisfaction matters to us, and we are grateful for your thoughtful input.
Written by a customer while visiting Dyson