Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Farida
Verified Purchase:Yes
It is cleaning well. But I find the bin too small.
I also was unable to get out of the language menu...
I do see i need to vacuum more than once sometimes the same area... but its definitely picking stuff.
Want to make sure the mouth is free of hair...
Happy woth the purchase... hoping for a durable machine.
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your machine is cleaning well and that you’re happy with your purchase, even as you’ve noticed the bin feels a bit small and the language menu was tricky to exit. It’s also helpful to know that some areas need an extra pass and that you’re keeping an eye on the mouth to ensure it stays free of hair. If you’d like help with any of these points or run into anything else, please feel free to reach out to us via live chat or give us a call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: OsoFlaco
Gender:Male
Verified Purchase:Yes
Only had it a few weeks, but with a GSD in our house we vacuum every other day. This was added to replace an Omni-Glide which still works well but got demoted to duty in our trailer. The only negative is the single brush in the head isn’t “omni-glide” so it isn’t as maneuverable, it requires more effort to move exactly where you want. The good side is the head is as low as the Omni-Glide, I can still vacuum under the chairs without moving them, a big time saver, it just takes a little more work. Otherwise it is all upgrade, more power including 3 settings to match battery drain to work needed. I use the middle setting, 1 is pretty limp and 3 hasn’t been needed, yet. Other upgrades: more battery for longer use and a bigger bin to cut down the number of times that GSD’s fur needs to be dumped. Really pleased with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your new machine has been a big upgrade for managing all that GSD fur and that the added power, longer battery life, and larger bin are making a noticeable difference. It’s great that the low head still lets you clean under chairs easily, even if the single brush isn’t quite as maneuverable as your Omni‑Glide and takes a bit more effort to guide. We appreciate you taking the time to share such a detailed review. If you ever have any questions or need assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: lklakers
Gender:Female
Verified Purchase:Yes
I am having a hard time learning how to empty the vacuum. Otherwise I love it. Lightweight and easy to use
Written by a customer while visiting Dyson
Posted by: Tracy
Verified Purchase:Yes
Suction is not great would not recommend. Previous quit charging . I’m becoming very depressed with Dyson products
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your experience with us. We’re truly sorry to hear that the suction hasn’t met your expectations and that your previous machine stopped charging. That’s not the experience we want for our customers. We’d love the chance to make this right. Please reach out to our team via live chat or give us a call, so we can help troubleshoot and find the best solution for you.
Written by a customer while visiting Dyson
Posted by: cr2139
Gender:Female
Verified Purchase:Yes
It cleans well, but I dislike having to hold the power lever the entire time I'm using the device. I also find it annoying to have to disassemble the power device in order to empty the dirt cup.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for taking the time to share your experience with us. We are glad to hear that your machine is delivering the cleaning performance you expect, and we truly appreciate your feedback regarding the power lever and the process of emptying the dirt cup. Insights like yours help us continue refining our designs to better support comfort and ease of use for all owners. We would be happy to explore this further and offer guidance that may help improve your day‑to‑day experience, and our live chat or voice support team is always ready to assist if you would like to connect with us directly. Your satisfaction matters to us, and we are grateful for your thoughtful input.
Written by a customer while visiting Dyson
Posted by: Z Clean
Verified Purchase:Yes
1 thing that really stands out for me since I have owned 7-8 stick vacs is the easy way to empty the canister that holds the dust-dirt-dog hair. some units are sticky when trying to remove the cannister, no problem with the Dyson
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you so much for sharing your feedback with us. We are delighted to hear that the easy‑to‑empty canister on your Dyson stands out, especially after owning several other stick vacuums. Making cleaning simpler and more convenient is exactly what we aim for, and it’s wonderful to know this feature has made a difference for you. We truly appreciate you taking the time to share your experience and are glad to have you as part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: CatW27
Verified Purchase:Yes
I have been giddily vacuuming all over the house. It's so much quieter than my previous vacuums. It is light weight and easy to handle. The battery life is great for my needs. Wish I'd gotten one sooner!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear how much you’re enjoying your new Dyson and that it’s quieter, lightweight, easy to handle, and has battery life that suits your needs. It’s wonderful to know it’s brought such excitement and convenience to your cleaning routine. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4
Light w/good performance; worrisome battery life
on December 10, 2025
Posted by: Khof
Gender:Female
Verified Purchase:Yes
I’m a little concerned about the battery life. It’s fully charged but shows less time available than I expected. Love how light it is.
I would recommend this to a friend!
Written by a customer while visiting Dyson