Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Becky
Verified Purchase:Yes
Been using the vacuum for two weeks and love it. I’ve used Dyson upright for years and never thought I’d enjoy the wand style. It is brilliant! Lightweight gets everywhere and the three modes allow for deep cleaning in all areas including kitchen! No more sweeping! It is quiet enough the cats aren’t scared by it. I am so glad I took the jump to this style and will never go back. HIGHLY RECOMMEND!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your new Dyson wand-style vacuum has exceeded expectations, offering lightweight convenience, versatile cleaning modes, and powerful performance across all areas of your home—including the kitchen. It is wonderful to know that the quiet operation makes it comfortable even around pets, and that the design has provided such a positive shift from your previous upright model. At Dyson, we strive to engineer machines that combine advanced technology with ease of use, ensuring effective and enjoyable cleaning experiences. Your recommendation reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Mike23
Verified Purchase:Yes
So simple to use. Very powerful and maneuvers into tight spots with ease.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that you find the vacuum easy to use, lightweight, powerful, and able to maneuver into tight spots with ease. It’s great to know the product is meeting your expectations in these areas. If you have any further concerns or questions, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Carpet Cleaner
Gender:Male
Verified Purchase:Yes
Enjoying it so far. Great vacuum to grab for quick clean up. Especially around the litter box. I honestly can’t believe how light this thing is. Have always been happy with my Dyson products.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that you are enjoying the lightweight design of your Dyson and finding it convenient for quick cleanups, especially around the litter box. The ease of use and powerful performance you’ve described reflect our commitment to engineering machines that combine advanced technology with everyday practicality. At Dyson, we strive to deliver products that make cleaning effortless while maintaining the high standards our customers have come to expect. Your continued satisfaction with Dyson reinforces our mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Tricia
Verified Purchase:Yes
My floors are cleaner tha nthey have been in years!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi Tricia, we’re thrilled to hear your floors are looking their best in years! That’s exactly what we aim for. Thank you for sharing your experience—it means a lot to us. If you ever have questions or need tips to keep that shine going, feel free to reach out via live chat or give us a call. We’re always happy to help!
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
So far so good, I love not having to chase power cords, wrap cords, find an outlet, etc. The vacuum power is much better than I expected. I also love having the mounting where the unit is constantly being charged.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that everything is going well so far and that you’re enjoying the freedom of not having to deal with power cords or outlets. It’s great to know the vacuum power has exceeded your expectations and that the constant‑charging mount is adding to the convenience. If you ever have any questions or need assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Farida
Verified Purchase:Yes
It is cleaning well. But I find the bin too small.
I also was unable to get out of the language menu...
I do see i need to vacuum more than once sometimes the same area... but its definitely picking stuff.
Want to make sure the mouth is free of hair...
Happy woth the purchase... hoping for a durable machine.
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your machine is cleaning well and that you’re happy with your purchase, even as you’ve noticed the bin feels a bit small and the language menu was tricky to exit. It’s also helpful to know that some areas need an extra pass and that you’re keeping an eye on the mouth to ensure it stays free of hair. If you’d like help with any of these points or run into anything else, please feel free to reach out to us via live chat or give us a call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: OsoFlaco
Gender:Male
Verified Purchase:Yes
Only had it a few weeks, but with a GSD in our house we vacuum every other day. This was added to replace an Omni-Glide which still works well but got demoted to duty in our trailer. The only negative is the single brush in the head isn’t “omni-glide” so it isn’t as maneuverable, it requires more effort to move exactly where you want. The good side is the head is as low as the Omni-Glide, I can still vacuum under the chairs without moving them, a big time saver, it just takes a little more work. Otherwise it is all upgrade, more power including 3 settings to match battery drain to work needed. I use the middle setting, 1 is pretty limp and 3 hasn’t been needed, yet. Other upgrades: more battery for longer use and a bigger bin to cut down the number of times that GSD’s fur needs to be dumped. Really pleased with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that your new machine has been a big upgrade for managing all that GSD fur and that the added power, longer battery life, and larger bin are making a noticeable difference. It’s great that the low head still lets you clean under chairs easily, even if the single brush isn’t quite as maneuverable as your Omni‑Glide and takes a bit more effort to guide. We appreciate you taking the time to share such a detailed review. If you ever have any questions or need assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: lklakers
Gender:Female
Verified Purchase:Yes
I am having a hard time learning how to empty the vacuum. Otherwise I love it. Lightweight and easy to use
Written by a customer while visiting Dyson