Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
A Christmas gift for our home
on December 13, 2025
Posted by: chrisisnow
Verified Purchase:Yes
This is the best vacuum cleaner I’ve ever owned. The attachments are brilliant too. It’s so lightweight and powerful. It’s also very quiet compared to other vacuums. We mounted it in our laundry room. Perfect fit. Great Christmas gift for the house. Not my wife! The house gets a gift. 😉
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that your Dyson has been the best vacuum cleaner you’ve owned, with brilliant attachments, lightweight design, powerful performance, and quiet operation, making it a perfect fit in your laundry room and a wonderful Christmas gift for the house. If you ever have any concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Vacuum all around
on December 13, 2025
Posted by: Newt
Gender:Male
Verified Purchase:Yes
Bought about a month ago & love it. Lightweight & picks everything up. One of the Best Buy’s I’ve made
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that after a month of use you love your Dyson, finding it lightweight and effective at picking everything up, making it one of the best purchases you’ve made. If you ever have any concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Handy Vacuum
on December 13, 2025
Posted by: Pizzaland
Verified Purchase:Yes
Very good for small jobs, especially appreciate the lightness of the unit and the fact that it can fit in and around furniture. Good on wood floors. However, I will still use my DC-41 for my pile carpets because of the agitator.
Response from DysonBy Dyson Customer Service, December 14, 2025
Hi,
Thank you for taking the time to share your thoughts! We’re delighted the unit is working well for small jobs and wood floors. Your comment about pile carpets is valuable, and we’ll make sure it’s shared with our team. If you ever need assistance or tips, our team is here for you via live chat or phone.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on December 13, 2025
Posted by: Heidy
Gender:Female
Verified Purchase:Yes
I loved my Dyson V9 Submarine Extra Iron Nickel robot vaccum.The only down for me is the battery duration. I have a big house so the battery only clean half of the house and I have to wait 3 hours that the battery charged to finish cleaning. I wish they sell a battery with a longer duration, I don't mind if I have to purchase it but that last longer that the one the vacuum brings. Other than that very happy with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear you’re very happy with your Dyson V9 Submarine Extra Iron Nickel robot vacuum, and we appreciate your note about the battery duration, especially with a larger home where charging time impacts cleaning. If this concern continues, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Super good!
on December 13, 2025
Posted by: Suezq040
Verified Purchase:Yes
I’ve been using this Dyson for a few weeks. It works well easy to use
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that your Dyson has been working well for you and that you find it easy to use after a few weeks of experience. If you ever have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Game Changer
on December 13, 2025
Posted by: Nina
Gender:Female
Verified Purchase:Yes
Game changer for vacuuming my house. Light and easy to maneuver. So much dirt came off my rugs and floors it was eye opening.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer Service, December 14, 2025
Hello, we love hearing that your Dyson is light, easy to maneuver, and delivering such great results! It’s amazing what the right technology can reveal. If you’d like any advice or support, feel free to connect with us on live chat or call our team anytime.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Better than my cord vacuum
on December 13, 2025
Posted by: BobP
Verified Purchase:Yes
Light weight, cleans carpets, quieter than the normal vacuum cleaner, long lasting battery, and best cleans pet hair off everything couches and carpet.
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re pleased to hear that your Dyson feels better than your cord vacuum, offering lightweight use, quieter cleaning, long battery life, and excellent performance on carpets and pet hair. If you have any concerns, please contact us via live chat or call so that we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum
on December 12, 2025
Posted by: Joeboy
Gender:Male
Verified Purchase:Yes
The lady that cleans my house likes my v9 Dyson but the battery was drained before she could finished the house. I need to know where To buy another battery so she can vacuum the hole house. The v9 Dyson is excellent vacuum.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re pleased to hear that you find the V9 Dyson to be an excellent vacuum and that it’s working well for your household cleaning needs, though we understand the concern about the battery draining before the job is complete. To help you with purchasing another battery, please contact us via live chat or call so we can guide you to the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
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