Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: BobP
Verified Purchase:Yes
Light weight, cleans carpets, quieter than the normal vacuum cleaner, long lasting battery, and best cleans pet hair off everything couches and carpet.
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re pleased to hear that your Dyson feels better than your cord vacuum, offering lightweight use, quieter cleaning, long battery life, and excellent performance on carpets and pet hair. If you have any concerns, please contact us via live chat or call so that we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Joeboy
Gender:Male
Verified Purchase:Yes
The lady that cleans my house likes my v9 Dyson but the battery was drained before she could finished the house. I need to know where To buy another battery so she can vacuum the hole house. The v9 Dyson is excellent vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re pleased to hear that you find the V9 Dyson to be an excellent vacuum and that it’s working well for your household cleaning needs, though we understand the concern about the battery draining before the job is complete. To help you with purchasing another battery, please contact us via live chat or call so we can guide you to the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Susan
Verified Purchase:Yes
Happy with the performance and love the lighter weight
Response from DysonBy Dyson Customer Service, December 12, 2025
Thank you for sharing your experience. We’re delighted to hear that the vacuum’s lighter weight has made such a positive difference in your cleaning routine, while still delivering the strong performance you expect from Dyson. It’s wonderful to know that the balance of power and convenience has impressed you, and feedback like yours reassures us that our design focus is making everyday cleaning easier and more enjoyable.
Written by a customer while visiting Dyson
Posted by: dr.shack67
Gender:Female
Verified Purchase:Yes
Love it been using daily works great! Attachments ate also great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
We appreciate your kind words. It’s wonderful to hear that your Dyson has been working great for you day after day, and that the attachments have enhanced your cleaning experience. Your feedback highlights the value of our design choices, and we’re grateful for your trust in Dyson.
Written by a customer while visiting Dyson
Posted by: Bob27
Gender:Male
Verified Purchase:Yes
I bought one for each of our houses. It's dynamic and very functional. Great product, very versatile.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Thank you for sharing your wonderful review. We are delighted to know you chose Dyson for both of your homes and that its dynamic design and versatile functionality have impressed you. It’s inspiring to hear how the product has seamlessly fit into your lifestyle, delivering the performance and convenience you value most. Your feedback means a great deal to us, and we’re thrilled that Dyson continues to make a positive difference for you.
Written by a customer while visiting Dyson
Customer Rating
3
Not powerful enough. Have to use highest setting
on December 12, 2025
Posted by: Miss my other dyson
Gender:Female
Verified Purchase:Yes
I very much miss my original hand held dyson! This one feels less durable and the plug in at the front is awkward. Have to use the highest setting to pick up anything.
Response from DysonBy Dyson Customer Service, December 14, 2025
Thank you for sharing your review. We appreciate the time you took to describe your experience with your Dyson, and we are glad to know that you value the performance of your original handheld model. Your feedback about the settings, durability, and design is very important to us, as it helps us continue to refine our products to better meet the needs of our customers. Your satisfaction is our priority, and we remain committed to helping you get the most from your Dyson tools. If you are happy to open up with us further, please contact our live chat or voice support team, and we will be ready to assist you and provide the opportunity to make your experience even better. Thank you again for your valuable input.
Written by a customer while visiting Dyson
Posted by: Bagriff
Gender:Male
Verified Purchase:Yes
I ended up returning this item. The suction was pretty good. Battery life not bad. I liked how light it was. The problem was in the handle. After I got it home I tried it two different times for about five minutes each time. It left two small scabs at the base of my thumb and my little finger hurt as well. For a company that seems to engineer their products very well, they have not met basic ergo requirements. The other issue that relates to this discomfort is the fact that you need to hold down the trigger the whole time you are vacuuming which adds to the discomfort. If you don’t mind holding down the trigger the whole time and you have small hands this unit may work for you.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 14, 2025
Thank you for sharing your detailed review. We are glad to hear that you appreciated the suction power, battery life, and lightweight design of your Dyson vacuum. We also truly value the thoughtful feedback you provided regarding the handle and trigger design, as insights like yours help us continue to refine our engineering to better meet the needs of our customers. Please know that we are taking your comments as important feedback and will work on them as we develop future designs. Your experience matters greatly to us, and your input plays a key role in shaping how we improve. We deeply value you as a customer and remain committed to ensuring that Dyson products deliver both performance and comfort. Thank you again for taking the time to share your experience.
Written by a customer while visiting Dyson
Posted by: Gary
Gender:Male
Verified Purchase:Yes
We are absolutely loving the new vacuum. We have tile floors and this is so easy to help keep them clean. Highly recommend this vacuum and company to everyone. Thank you!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson V9 is making it easy to keep your tile floors clean and that you are enjoying its performance. This reflects our commitment to engineering machines that combine powerful suction with user-friendly design, ensuring effortless cleaning across different surfaces. At Dyson, we strive to deliver high-quality solutions that make everyday tasks more convenient and effective. Your recommendation reinforces our mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson