Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Mfb11
Gender:Female
Verified Purchase:Yes
I bought this about a month ago and I do like it. What I don’t like is the trigger button. I constantly am hitting it when I’m trying to maneuver it or emptying the container it’s the only place to hold the vacumn so I’m constantly hitting the trigger button. It does pick up well but when you pull it backwards some stuff comes out and you have to re vacumn. But I like that’s it’s lightweight and I can carry it upstairs with no problem. I haven’t tried the attachments yet but I’m sure they’ll come in handy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 15, 2025
Hi there, we appreciate you taking the time to tell us what’s working and what’s not. We are happy you like the pickup and the lightweight feel, and we are sorry the trigger placement is getting in the way and that you’re seeing some debris when pulling backward. We’d love to help with this—please get in touch via live chat or phone, and we’ll go through setup and use tips and check for anything that might need attention.
Written by a customer while visiting Dyson
Posted by: Bella
Gender:Female
Verified Purchase:Yes
If you have owned a bigger Dyson. You probably won’t like this one. The canister is super small. There is no roller, so hard to move. Also to dispose the cartridge, you have to remove the stick.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 15, 2025
Hi there, we appreciate your honest review and are sorry to hear that this machine feels like a step-down from your previous Dyson. The smaller bin and different floor head design can take some getting used to, and we understand your frustration with having to remove the stick to empty it. Please connect with our support team by live chat or phone if you would like help exploring other options.
Written by a customer while visiting Dyson
Posted by: Donlong
Verified Purchase:Yes
I can vacuum my house on one charge medium. Im impressed with the junk it picks up. I want one for my church.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for your positive feedback. We’re delighted to hear that the vacuum’s performance and battery life have impressed you and that it’s making a real difference in your cleaning routine. Your satisfaction means a great deal to us, and we truly appreciate you sharing your experience. We have noted your input, and thank you again for taking the time to provide your valuable feedback.
Written by a customer while visiting Dyson
Posted by: Arline
Gender:Female
Verified Purchase:Yes
It works as advertised and doesn’t jam up. It is lightweight and convenient to use.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for your positive feedback. We’re delighted to hear that the vacuum is performing as advertised, providing powerful cleaning while being lightweight and convenient to use. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We have noted your input, and thank you again for providing your valuable feedback.
Written by a customer while visiting Dyson
Posted by: Peaches
Gender:Female
Verified Purchase:Yes
I absolutely love the wireless feature and ease of dumping dirt. I’ve only had couple weeks but am excited to try all the features.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you so much for sharing your positive feedback with us. We’re delighted to hear that you are enjoying the wireless feature and the ease of emptying dirt, and that your Dyson has been meeting your expectations so far. It’s wonderful to know you’re excited to explore all the features, and we truly appreciate you taking the time to let us know about your experience. Your feedback means a great deal to us, as it helps us continue to deliver products that make a real difference. Thank you again for your input and for being a valued Dyson customer.
Written by a customer while visiting Dyson
Posted by: Weak
Verified Purchase:Yes
This is my second Dyson. I just purchased 2 weeks ago and it’s spitting debris back out unless I have it on the strongest suction. Very disappointing
Response from DysonBy Dyson Customer Service, December 16, 2025
Thank you for sharing your feedback with us. We regret to hear that your newly purchased Dyson is spitting debris back out unless used on the strongest suction, and we apologize for the disappointment this has caused. We completely understand how upsetting this must feel, especially as this is your second Dyson, and we truly appreciate you taking the time to let us know about your experience. Your input is valuable to us, and we want to ensure your concern is addressed properly. If you continue to face this issue or have any further difficulties, we kindly request you to connect with us via live chat or by calling our customer support team. Our agents will be happy to assist you further and work toward resolving this matter.
Written by a customer while visiting Dyson
Posted by: Bad gal
Verified Purchase:Yes
I bought this machine 2 weeks ago and its very useful.i love it does the job very well
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, we’re so glad to hear you’re loving your Dyson and that it’s making a real difference for you. Thank you for taking the time to share your feedback! If you ever need assistance or advice, our team is just a live chat or phone call away.
Written by a customer while visiting Dyson
Posted by: GSC2.0
Gender:Male
Verified Purchase:Yes
Everything is working well. I am having a problem pulling apart the extension tube from the handheld vac. Any suggestions to make it come apart easier?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hello, thank you for sharing your feedback. We’re pleased to hear that your machine is working well overall, though we regret that the extension tube has been difficult to detach from the handheld vacuum. We understand how important ease of use is, and we appreciate you bringing this to our attention. To make removal easier, we recommend pressing the release button firmly while gently twisting the tube as you pull it away from the handheld unit. Ensuring that the connection area is free from dust or debris can also help prevent sticking. If the issue continues, our chat and voice support teams would be glad to walk you through additional troubleshooting steps or arrange further assistance if needed. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson