Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: KJohn
Gender:Female
Verified Purchase:Yes
I was so excited to end my first Dison, and wanted to love it, but don’t. On the V9 model you have to hold the trigger down the whole time you use it which gets uncomfortable. And the collection container is so small, it needs emptied frequently. The suction is powerful and it works great on carpet or hardwood.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 19, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that your excitement turned into disappointment with the V9 model due to the need to hold the trigger continuously and the smaller collection container. We understand how uncomfortable and inconvenient that can feel during use. At the same time, we’re glad to know you’ve found the suction powerful and effective on both carpet and hardwood. Your observations are very important to us, and we appreciate you highlighting both the positives and the challenges. If you have any concerns at any point, please feel free to contact us via chat or call so we can assist you with the best possible resolution. Your satisfaction matters to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3
3 star for the price but not material it’s made of
on December 16, 2025
Posted by: npjc91792
Gender:Male
Verified Purchase:Yes
I bought this on Black Friday because of the price. It’s a good vacuum but the canister feels a cheap plastic that it will break or crack easily. It will really be great if there was a light for under bed or sofa. I give this a 3 star only. I expected more from Dyson being a high price brand. I am kinda disappointed
Response from DysonBy Dyson Customer Service, December 19, 2025
Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to let us know about your experience. We completely acknowledge your concerns regarding the material of the canister and understand how it can feel disappointing when expectations from a premium brand aren’t fully met. At the same time, we’re glad to hear that you find the vacuum to be good overall, and we value your suggestion about having a light for better visibility under furniture. Please be assured that if you face any performance issues, you can reach out to us via live chat or call, and our agents will be more than happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Best
Verified Purchase:Yes
Recent purchase. Simply the BEST vacuum I’ve ever used. Light weight. Powerfully effective. I’m in love.
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your recent Dyson purchase is delivering such an exceptional experience and that its lightweight, powerful performance is standing out as the best you’ve used. Engineering machines that combine strong suction with effortless usability is central to our commitment, and it’s wonderful to know your vacuum is meeting those expectations so well. We sincerely appreciate you taking the time to share your thoughts. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team — we are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Monster
Verified Purchase:Yes
I bought this for the house this month, and my wife would not stop thanking me because of the way the Dyson vacuum works. Amazing !
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your new Dyson has made such a positive impression in your home and that its performance has been appreciated by your family as well. Delivering powerful, reliable cleaning is central to our engineering approach, and it’s wonderful to know the vacuum is meeting your expectations so effectively. We truly appreciate you taking the time to share your experience. If you have any questions or ever need support, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Ngarcia
Verified Purchase:Yes
I bought this vacuum because I needed something light weight after spinal surgery.
And no disappoint.
It has option for eco and boot power.
Maneuvers smoothly.
Even as im recovery its so light I can use around my house . Thank you to all the previous reviews. I made the decision to purchase this . No regrets here .
And no disappoint.
It has option for eco and boot power.
Maneuvers smoothly.
Even as im recovery its so light I can use around my house . Thank you to all the previous reviews. I made the decision to purchase this . No regrets here .
Response from DysonBy Dyson Customer Service, December 18, 2025
Your feedback is inspiring. We’re glad the vacuum’s light weight and easy handling are supporting you during recovery. The combination of strong suction and versatile power modes is exactly what we aim to deliver. Thank you for letting us know how well it’s working for you. Your words will help others make confident decisions too.
Written by a customer while visiting Dyson
Posted by: Manoli
Gender:Female
Verified Purchase:Yes
I bought this, because I was tired of having to used the central vac. system in the house. For the kitchen and living room area, it is so convenient, and happy so far.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We’re pleased to hear that the lightweight design of your Dyson has made everyday cleaning more convenient, especially as an alternative to using your central vacuum system. Creating machines that are easy to handle while still delivering strong performance is an important part of our engineering approach, and it’s wonderful to know the vacuum is fitting your needs well in high‑traffic areas like the kitchen and living room. We appreciate you taking the time to share your experience. If you have any questions or ever need support, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: SarahW
Gender:Female
Verified Purchase:Yes
I love my V9 Motorbar. It’s incredibly powerful, easy to empty, compact, and quiet. All around a great vacuum! I also like all the attachment options. Shipped quickly too!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V9 Motorbar is delivering the powerful performance you were hoping for, while also offering the convenience of a compact, quiet, and easy‑to‑empty design. This combination of strength and usability reflects our commitment to engineering machines that provide an efficient and enjoyable cleaning experience. We’re also glad to know that the variety of attachments and the quick shipping added to your satisfaction. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team — we are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Jojopi
Gender:Female
Verified Purchase:Yes
I love my Motorbar and its attachments. It’s awesome. Pick up power is u beaten by anything I’ve ever owned - even my old Dyson.
I do have a slight problem emptying the can - it doesn’t come off the stick as easy as my old one. Not sure what’s up with that but my husband experienced it also. The battery has been good and it’s so light. Love it.
I do have a slight problem emptying the can - it doesn’t come off the stick as easy as my old one. Not sure what’s up with that but my husband experienced it also. The battery has been good and it’s so light. Love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear how much you love your Motorbar, its attachments, and the unbeatable pickup power compared to anything you’ve owned before. It’s great that the battery performance and lightweight design have impressed you as well. We do note your concern about the can not coming off the stick as easily as your old model, and appreciate you bringing this to our attention. If you’d like us to assist further and provide the best possible resolution, please contact us via live chat or call. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson